Troubleshooting - Toshiba PA3923U-1LC3 USB Monitor User Manual

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play these games in full screen, we suggest you disconnect the
Mobile LCD monitor.
❖ This product is unable to enter full screen DOS mode when
using the Mobile LCD monitor.
❖ To play DVDs, use the Media Player included with your
operating system. Do not use the TOSHIBA DVD Player to
play DVDs on the Mobile LCD Monitor.

Troubleshooting

This section provides tips for correcting problems, should any
occur. It also describes how to contact Toshiba should you
encounter problems that you cannot resolve.
Before you call Toshiba, please read the troubleshooting advice in
this manual and in your computer User's Manual. You may also
want to consult with your system administrator or company
technical support staff.
Problem
The monitor does not turn
on
The screen is blank,
although the power is on
The picture "bounces" or
moves in a wave-like pattern
Cannot play DVDs using the
Toshiba DVD Player
Solution(s)
Check the connections. Make sure the USB cable is firmly
connected to the monitor.
Disconnect and reconnect the USB cable, and then press the
Power button again.
Check the condition of the USB cable. If the cable is frayed or
damaged, replace the cable. If the connectors are soiled, wipe
them with a clean cloth.
Make sure the USB cable is properly connected to the computer.
Make sure the computer is on and working. The computer may
be in sleep or power-saving mode, or displaying a blank screen
saver. Move the mouse to "wake up" the computer.
Move electrical devices that may cause electrical interference
away from the monitor.
Use the Media Player included in your Operating System.