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OMPLTV37C.book
Page 25 Tuesday, May 24, 2005 9:50 AM
Troubleshooting
remains on
screen after
display is
turned off
Distorted
image
"Out of
Range"
message on
screen
Red, green,
blue, or white
dots on screen
Remote
control not
functioning
Possible
Cause
Inherent LCD
characteristics
Resolution
This is characteristic
of an LCD. The after-image
wilt
disappear after a few minutes.
Display format
set
Check that the correct Format
is selected in the TV
incorrectly
Parameters or PC Parameters menu in the OSD.
VGA or DVl input
Adjust the resolution
and refresh rate on the PC to
signal is not in a
match a supported
mode, listed under "Specifications"
supported
mode
on page 26.
Inherent LCD
This is characteristic
of an LCD and will not cause a
characteristics
malfunction.
Batteries inserted
Make sure the batteries are inserted and oriented
improperly
properly.
Batteries low on
Replace the batteries.
energy
A button
is stuck
Jog any stuck buttons
on the remote to unstick them.
Obstacle between
Remove the obstacle.
remote and display
The remote is too
Move closer to the display.
far from the display
Note:
Further troubleshooting
information
can be found
on the Protron website at
www.protronusa.com.
Support
Information
Do not return this product to your retailer
until you have performed
the steps laid out in
the Easy Setup Instructions
and contacted
the customer service center. Merchandise
may not
be returned
to Protron without
a return form authorization.
Before contacting
Protron customer service, please record the following
information,
which may
be found
on the back of your display:
•
Model Number
•
Serial Number
•
Date of Manufacture
The Protron customer service center may be contacted
24 hours a day, 7 days a week at the
following
number:
1-888-257-8899
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