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GE GTUP240 Owner's Manual page 13

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Before you call for service...
GEAppliancesco
Water
Possible Causes
What to do
Measure your detergent carefully. Use less soap if you have soft water, a
Too mang suds
Too much detergent
smaller load or a lightly soiled load.
Using too much
Use less detergent. Use less soap if you have soft water, a smaller load or a
detergent
lightly soiled load.
Fill hoses or drain
Make sure hose connections are tight at faucets and rubber washers are
hose is improperlg
installed. Make sure end of drain hose is correctly inserted in and secured to
connected
drain facility.
Water leaks
Household drain mog
Check household plumbing. You may need to call a plumber.
be clogged
Constant water
Tighten hoses at the faucets and turn the water off after
pressure to the fill
each use.
hoses at the water
Check condition of the fill hoses; they should be replaced
source
every 5 years.
Cooler water
temperatures
provide
New laundry detergents have been formulated to work with cooler water
improved energg
temperatures without affecting wash performance.
efficiencg
Water supplg
Turn both hot and cold faucets fully on and make sure hoses are connect-
Water temperature
is turned off or
ed to correct faucets.
seems incorrect
improperlg connected
Turn off the water source and remove the water connection hoses from the
Water valve screens
upper back of the washer. Use a brush or toothpick to clean the screens in
ore stopped up
the machine. Reconnect the hoses and turn the water back on.
House water heater is
Make sure house water heater is delivering water at 120°F-140°F (48°C-
not set properlg
60°C).
Water pumped
Lid lifted or cgcle was
Reset cycle.
out before cycle is
put in pause for over
complete
24 hours
Drain hose is kinked
Straighten drain hose and make sure washer is not sitting on it.
Water won't drain
or improperlg
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
connected
This is normal
The washer may pause during the spin cycle to remove soapy water more
efficiently.
This is normal
Washer pauses during
spin cycle
Can hear but not see
water at the end of
the cycle
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada, visit GEAppliances.ca.
You mug not need to call for service.
The pump pleaves a little water in its intake and this is diluted with clean
rinse water.
13

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