Before you call for service...
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
What ToDo
The washer is in a cold rinse cyde
*Thisisnormal.
ThePetlecTempfeatureisdesignednot
tempeta_
is _at
to activate during a cold rinse cycle so that the coldest
water available is used,
(ReviewP_T_
All the water in the water heater
• Wait until the water in the water heater is heated to the
in t/le ]]bOfft_
has been used
correct temperature.
_atu_.sse_ion)
Possible Causes
What ToDo
Incorrect
spin speed
• Make sure the spin cycle selected matches
the load you
selected
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Incorrect
use of fabric
• Check fabric softener package for instructions and follow
softener
directions
for using dispenser.
• Pretleat
stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors,
Not enough
detergent
• Use more detergent
(especially with larger loads)
Be stme to follow detergent
manufacturer's
directions.
Hardwater
• Use a water conditioner
like Calgon brand or install
a water softener.
Water is not hot enough
• Make sure water heater is defivering water at
120°F,-140°F.
(48°C._60°C.).
Washer is ovexloaded
* Select load size to match clothes load.
Detergent
is not
• Add detergent
as wash basket fills with water before
dissolving
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separate_
unstable
dyes may be indicated,
Clothes are air or llne dried
• If you do not dry your dothes
with a clothes dryer, your
clothes may retain more lint.
Incorrect
sorting
• Separate
lint producers
from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent
not dissolving
• Add detergent
as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Load clothes no higher than the top row u/holes
in the
washer tub.
• Make sure load size selected matches clothes load size.
Incorrect
tL*eof fabric softener
• Check fabric softener package for instructions
and follow
directions
for using dispenser.
13
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