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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
. Hake sure electrical plug is plugged into a live, properly
or do not burn evenly,
inserted in the electrical outlet,
grounded outlet.
iThefront right burner is
Burner slits on the side of the
. Removethe burners and clean them. Check the
designed to have slightly
burner may be clogged,
electrode area for burned-on food or grease. See
smaller flames between
the Core and cleaning of the range section.
the 6 and 9 o'clock
positions. This is normal.)
Improper burner assembly.
. Hake sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very
Improper air to gas ratio.
. If range is connected to LP gas, contact the person
large oryellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve
. To check the oven gas shut-off valve, pull unit forward
but oven does not
may have accidentally
been
to have access to range back. Look for the gas shut-off
moved during cleaning or
lever at the lower back section of the range.
moving.
Lever is
shown dosed.
PULLTO OPEN.
Sealed burner models
Control signals after
You forgot to enter a bake
. Touch the Bake pad and desired temperature
entering cooking time
temperature
or cleaning time.
or the Self Clean pad and desired clean time.
or start time
Food does not bake or
Oven controls improperly set.
• See the Using the upper oven or Using the lower oven section.
roast properly in the
upper or lower oven
Rack position is incorrect.
• See the Using the upper oven or Using the lower oven section.
Incorrect cookwore or cookware
• See the Using the upper oven or Using the lower oven section.
of improper size being used.
Oven thermostat
needs
. See the Adjust the lower and upper oven thermostat
Do it
adjustment,
yourselfi section.
Clock not set correctly.
. See the Using the clock and timer section.
Aluminum foil used improperly
• See the Cure and cleaning of the range section.
in the oven.
Oven bottom not securely
. See the Installation of the range section.
seated in position.
Burners do not light
Gas/Control Lockout feature
. Allow the range to cool down and touch and hold the
is activated.
Gas/Control Lockout pad (on some models)for 3 seconds
until the display shows LOCOFF.
Plug on range is not
. Hake sure electrical plug is plugged into a live, properly
completely inserted in the
grounded outlet.
electrical outlet.
Gas supply not connected
or turned on.
. See the Installation Instructions that came with your
range.
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