Troubleshooting - HANNspree AD32U User Manual

4. Troubleshooting

Situation
No picture and sound.
No picture, or poor picture, sound
is OK.
Picture is not in color.
Picture is OK, no sound.
One of the speakers has no sound.
Cannot receive some TV channels
using cable TV.
Want to reset TV settings.
Cannot operate menus.
Screen image turns over.
Snow appears on the screen.
Blurred or overlapped images.
Remote control doesn't work.
24
Solution
• Connect the power cord properly.
• Check if the power LED is on or not.
• Press on the control panel or remote control.
• Press Source on the remote control to select the
connected video sources.
• Press P or P
panel to switch to other TV programs.
• Make sure all cables are connected properly.
• Check the antenna and cable connections.
• Adjust the Brightness in the Picture menu.
• Try the Picture preset function in the Picture menu.
• Make sure the source device is functioning properly.
• Make sure the audio cable is connected securely.
• Turn the mute off.
• Press VOL + on the control panel or
control.
• Adjust the Balance in the Sound menu.
• Try the Automatic search function in the TV menu.
Reset function in the TV menu.
• Use the
• If OSD items are colored in gray, the system is in a state
such that those settings are not available.
• Make sure the video signal cable is connected properly.
• Adjust the location of the antenna, placing it far from roads
or sources of interference.
• Check the antenna and the video signal line connections.
• Adjust the sharpness setting.
• Choose programs with high quality signals.
• Adjust the direction of the antenna or replace the video
signal cable.
• Make sure the battery is inserted correctly.
• Replace the battery with a new one.
• Make sure the TV power cord is plugged in.
• Make sure the path between the remote control and the
sensor is clear.
• Try operating the remote control at a closer distance to the
TV.
on the remote control or the control
+ on the remote