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Grandstream Networks GXV3500 User Manual

Digital video encoder/decoder
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Grandstream Networks, Inc.
GXV3500 User Manual

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Summary of Contents for Grandstream Networks GXV3500

  • Page 1 Grandstream Networks, Inc. GXV3500 User Manual...

  • Page 2: Safety Instructions

    The average life time varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Firmware 1.0.1.38 Page 2 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 3: Table Of Contents

    IP camera Alarm Servers ........................23 GXV3500 Alarm Event......................... 23 GXV3500 Motion Detection ......................... 26 IP camera System Log .......................... 27 GXV3500 Decoder Home Page ........................28 FAQ ................................29 Firmware 1.0.1.38 Page 3 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 4: Welcome

    The GXV3500 features the advanced functionality of embedded analytics (including motion detection and video loss) and powerful pre-recording. Grandstream‟s flexible video management software enables users to monitor multiple environments in one easy to use application. The intuitive web interface lets users easily access, manage, view and record live video streams from the device.

  • Page 5: Package Contents

    GXV3500 Digital Video Encoder/Decoder Package Contents Items in the GXV3500 package:  GXV3500 – 1-channel digital video encoder/decoder  12V DC power Adapter  3.5mm to RCA audio/video cable  Quick installation guide Firmware 1.0.1.38 Page 5 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 6: Product Overview

    4 ALARM OUT – 1 Alarm Input port for detectors, ie. Sirens. 5 RS-485 – 1 PTZ connector. 6 AV_OUT – 3.5mm to RCA audio/video connection for output to display. Firmware 1.0.1.38 Page 6 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 7: Gxv3500 Sample Connection Diagram

    GXV3500 Digital Video Encoder/Decoder GXV3500 Sample Connection Diagram Firmware 1.0.1.38 Page 7 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 8: Gxv3500Key Features

    Power over Ethernet Standard, IEEE 802.3af Class 3 (PoE) SIP/VoIP Support Weight 123g 0°C – 45°C (32°F–113°F). Temperature / Humidity 10–90% RH Humidity (non–condensing) Power Output: 12VDC/0.5A; Input: 100–240VAC, 50–60Hz Firmware 1.0.1.38 Page 8 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 9: Installation Guide

    If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A cross over cable should be used if you are going to connect the device directly to a PC. Firmware 1.0.1.38 Page 9 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 10: Configuring The Gxv3500 Via Web Browser

    Connect the Device to a DHCP server. 1. Navigate your browser to: http://www.grandstream.com/support/gxv_series_surveillance/general/resources/gs_ search.zip 2. Run the Grandstream GS_Search tool, that you just downloaded. 3. Click on the button in order to begin device detection 4. The detected devices will appear in the Output field 5.
  • Page 11 10. Once the installation of the plug in is completed, you will see the web page shown in the screenshot on the next page. Click on the play button to view the video feed. Firmware 1.0.1.38 Page 11 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 12: Gxv3500 Encoder Web Page

    Records the video in the selected channel, and saves it to C:\GS_Record (default directory). Talk Establishes two-way audio within the selected channel. Sound Off/On Toggles the sound of the selected channel On or Off. Firmware 1.0.1.38 Page 12 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 13: Gxv3500 Basic Settings

    IP camera, which helps the VMS and NVR to indentify the device when using Search to search all the IP camera company‟s network cameras or digital video cameras in the same subnet. Firmware 1.0.1.38 Page 13 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 14: Gxv3500 Video & Audio Page

    I-frames are used to help keep the video looking normal. When intervals are shorter, the video quality is higher but uses more bandwidth. Firmware 1.0.1.38 Page 14 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 15: Gxv3500 Networking Page - Assign An Ip To The Ip Encoder/Decoder

    The GXV3500 acquires its IP address from the first DHCP server it discovers on its LAN. Statically Configured as – configures all of the following fields: IP address, Subnet Mask, Default Firmware 1.0.1.38 Page 15 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 16: Gxv3500 Ddns Page

    DDNS, please set this field to “Enabled”. DDNS ISP Type – Select your DDNS ISP Type. Self-Define DDNS Address – Self-define the DDNS server instead of using DDNS Firmware 1.0.1.38 Page 16 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 17: Gxv3500 Sip Page

    NAT. SIP User ID – User account information provided by your service provider (ITSP); this is either an actual phone number or is formatted like one. Firmware 1.0.1.38 Page 17 of 32 Grandstream Networks, Inc. 08/2011...
  • Page 18 3. Enter the Phone number and name, click Add a Number to save all the changes. 4. Numbers added to the system will be listed in this page. Available phone numbers Firmware 1.0.1.38 Page 18 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 19: Network Status

    LAN Subnet Mask – This field shows the LAN subnet mask of the GXV3500. LAN Default Gateway – This field shows the LAN default gateway of the GXV3500. DDNS Status – This field shows the status of DDNS. Firmware 1.0.1.38 Page 19 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 20: Gxv3500 User Management Page

    The IP camera supports HTTP, HTTPS and TFTP. Firmware Server Path – The IP address or domain name of the firmware server (the location of the Firmware 1.0.1.38 Page 20 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 21: Gxv3500 Smtp Page

    From E-Mail Address – The email address that sends out the alarm email(s). To E-Mail Address – The email addresses that the alarm email(s) will be sent to. You can have up to 3 emails Firmware 1.0.1.38 Page 21 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 22: Gxv3500 Ftp Page

    PTZ Baudrate – The Baud rate is the number of distinct symbol changes (signaling events) made to the transmission medium per second in a digitally modulated signal or a line code. Firmware 1.0.1.38 Page 22 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 23: Ip Camera Alarm Servers

    Under normal circumstances, the circuit is open. When there is an alarm event, the GXV3500 will close the circuit to trigger the alarm. Firmware 1.0.1.38 Page 23 of 32 Grandstream Networks, Inc. 08/2011...
  • Page 24 This section allows you to configure the time during which the GXV3500 will monitor the Alarm Input. The GXV3500 not only can monitor your settings but also can take actions when Firmware 1.0.1.38 Page 24 of 32 Grandstream Networks, Inc. 08/2011...
  • Page 25 To delete a schedule, check the schedule you would like to remove and click Delete. How to connect an Alarm Output Equipment to GXV3500 Here is a sample connection diagram. Connect the alarm output equipment to the GXV3500 by following the diagram below. Firmware 1.0.1.38 Page 25 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 26: Gxv3500 Motion Detection

    To Remove a Monitored Area 1. In the Select a Region dropdown list, select the region you would like to remove. 2. Click Remove. 3. Click Save to save the changes. Firmware 1.0.1.38 Page 26 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 27: Ip Camera System Log

    Syslog Server – The IP address or URL of System log server. Syslog Level – Select the device to report the log level. Default is None. The level is one of Debug, Info, Warning or Error. Firmware 1.0.1.38 Page 27 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 28: Gxv3500 Decoder Home Page

    SIP device Default Decode This will be the default device from the list that will be decoded Enable Patrol This option will rotate the video from the different source on the Firmware 1.0.1.38 Page 28 of 32 Grandstream Networks, Inc. 08/2011...

  • Page 29: Faq

    „GSViewer. cab‟ from Grandstream Networks, Inc.”. Please install this add-on when prompted by IE. 3. How do you manually uninstall the Grandstream video viewer add-on for IE? Please follow these steps to uninstall the add-on: Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll,...
  • Page 30 Login to the home page of the GXV3500 web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.
  • Page 31 +2000. For example, if the web port is 88, then the RTSP port will be 2088. 18. Tested PC display adapters. Display Adapter Test Result SiS 650/651/740/661 FX/741/760 Series Works normally Intel(R) 82945R Express Chipset Family Works normally Firmware 1.0.1.38 Page 31 of 32 Grandstream Networks, Inc. 08/2011...
  • Page 32 Mobile Intel® 945GM Express Chipset Family Works normally Mobile intel® 915GM/GMS, 910GML Express Chipset Works normally Family Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. Firmware 1.0.1.38 Page 32 of 32 Grandstream Networks, Inc. 08/2011...

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