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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often result from little things you
can find and fix yourself
without
tools of any kind.
If your dishwasher
will not run, or stops during
a cycle:
l
I$ the door tightly
closed
and securely
latched?
l
Has the cycle
been correctly
set?
l
Is the water
turned
on?
l
Have You checked
your home's main fuses or circuii
breaker
box?
. Is the dishwasher
wired
into a live circuit
with the
proper
voltage?
l
If the motor
has stopped
because
of an overload,
ii
will automatically
reset itself within
a few minutes.
It
the motor does not start, call for service.
If your dishwasher
seems to run too long:
. Are You using the POTS & PANS Cycle?
Is the dish-
washer
waiting
for water
lo heat?
If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amout
of remaining
water
is normal.
l
Is drain
air gap or drain
hose clogged?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack bumpers
should
be at the front.]
l
Is the dishwasher
detergent
fresh and
dry without
lumps?
l
Is the cycle
completed?
If you
hear
grinding,
grating,
crunching,
buzzing
sounds:
l
A hard
object
has probably
entered
the POWER
CLEAN Module.
The sound
should
stop when the ob-
ject is ground
up.
If signal
lights flash
and the dishwasher
stops
or will
not run:
l
Has there been a power
farlure?
2. If you need assistance?..
Call Whirlpool
COOL-LINEa
service
assistance
tele-
phone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1304
and folk with one of our trained
Consultants.
The Con-
sultants
can
instruct
You in how to obtain
satisfactory
operation
from Your appliance
or, if service
is neces-
sary, recommend
a qualified
service
company
in Your
3.
If you need servicec..
-./-
Mid
01
2
Whirlpool
has a nationwide
network
of franchised
TECH-CARE@ service
companies
TECH-CARE
service
T%M-CARE
technicians
are trained
to fulfill the
FRANCHISED
SCIYICE
~~
product
warranty
and provide
after-
warranty
service,
anywhere
in the United
States. To lo-
cate
TECH-CARE service
in your area,
call
our COOL-
LINE service
assistance
telephone
number
[see Step 2)
or look in yourtelephone
directory
Yellow Pages under:
Call
our COOL-LINE
service
assistance
telephone
number
(see Step 2) and talk with one of our Consul-
tants, or if You prefer, write to:
Mr. Donald
Skinner
Director
of Customer
Relations
Whirlpool
Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP"
replacement
parts?. .
FSP is a registered
trademark
of Whirlpool
Corpora-
tion for quality
parts.
Look for this symbol
of quality
whenever
You need
a replacement
part
for Your
Whirlpool
appliance.
FSP replacement
parts
will fit
right and
work
right, because
they are made
to the
same exacting
specifications
used to build every
new
Whirlpool
appliance.
To locate
FSP replacement
parts In Your area, refer to
Step 3 above
or call the Whirlpool
COOL-LINE service
assistance
number
in Step 2.
*If
You must call
or write,
please
provide:
model
number,
serial number,
date of purchase,
and a com-
plete
description
of the problem.
This information
is
needed
in order to better
respond
to Your request
for
assistance.
14
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