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Troubleshooting - Whirlpool GB9SHDXPQ02 User Instructions

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Freezer door models
Top of the refrigerator compartment
- Slide the shield
toward the back to release it from the light assembly.
Top of freezer compartment
- Squeeze and pull rear of
light shield toward you to release the tabs, then pull down.
3. Replace the burned-out bulb(s) with an appliance bulb(s) no
greater than 40 watts.
4. Replace the light shield.
5.
Freezer drawer models
Top of the refrigerator compartment
- insert the tabs on
the shield into the liner holes on each side of light
assembly. Slide the shield toward the front until it locks
into place.
NOTE: To avoid damaging the light shield, do not force
the shield beyond the locking point.
Top of the freezer compartment
- Insert the front tabs of
the shield into the liner and snap the back portion of the
shield over the light assembly.
Freezer door models
Top of the refrigerator compartment
- Insert the tabs on
the shield into the liner holes on each side of the light
assembly. Slide the shield toward the front until it locks.
NOTE: To avoid damaging the light shield, do not force
the shield beyond the locking point.
Top of freezer compartment
- Insert front tabs of light
shield into liner and snap the back of the shield over light
assembly.
Plug in refrigerator or reconnect power.
TROUBLESHOOTING
First try the solutions suggested
here or visit our website and reference
FAQs (Frequently
Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
In Canada, www.whirlpool.ca
The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded
3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension
cord.
Failure to follow these instructions can result in death,
fire, or electrical
shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working?
Plug in a lamp to see if the outlet is
working.
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
Are controls on? Make sure the refrigerator controls are on.
See "Using the Controls."
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency
compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
Buzzing - heard when the water valve opens to fill the ice
maker
Pulsating - fans/compressor
adjusting to optimize
performance
Hissing/Rattling
- flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
Sizzling/Gurgling
- water dripping on the heater during
defrost cycle
Popping - contraction/expansion
of inside walls, especially
during initial cool-down
Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan
Creaking/Cracking
- occurs as ice is being ejected from the
ice maker mold.
15

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