Whirlpool RS6300XKW0 Use & Care Manual page 15

Ifyou need service or assistance,
we suggest you follow these
four steps:
1.
Before _ng for assistance...
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothing operates:
• Is the range plugged into an operating
outlet or wired into a live circuit with the
proper voltage? [See Installation
Instructions,)
• Have you checked the main fuse or circuit-
breaker box?
It the oven will not operate:
• Is the Oven Selector Knob turned to a set-
ting [BAKE or BROIL, but not TIMED)?
• Isthe Oven Temperature Control turned to a
temperature setting?
It surface units will not operate:
• Have you checked the main fuse or circuit-
breaker box?
• Are surface units plugged in al! the way?
• Do the control knobs turn?
It surface unit control knob or knobs will not
turn:
• Did you push in before trying to turn?
It soil is visible on continuous-cleaning
oven finish:
• The special finish is designed to gradually
reduce oven soil during normal baking
or roasting. It is not designed to keep your
oven spotless...only presentably clean.
• If you broil often, you may see oven soil.
• The door is cooler than oven walls. Soil will
be more visible on the door than other
areas in the oven. See page 14, "Hand
Cleaning"
If cooking results aren't what you expect:
• is the range level?
• Are you using pans recommended in the
Cooking Guide?
• If baking, have you allowed 11/2to 2 inches
14-5 cm] on all sides of the bans for air
circulation?
• Does the oven temperature seem too low or
too high? See page 5, "Resetting the oven
temperature control"
• Have you preheated the oven as the rec-
ipe calls for?
• Are lhe pans the size called for in
the recipe?
• Are you following a tested recipe from a
reliable source?
• Do the cooking utensils have smooth, flat
bottoms?
• Do the cooking utensils fit the surface unit
being used?
See the Cooking Guide for more information
on cooking problems and how to solve them.
2.
Ifyou need assistance:_ ...
Call the Whirlpool COOL-LINE" service as-
sistance telephone number. Dial tree from:
Continental U.S......... (800) 253-I 301
Michigan ................ (800) 632-2243
Alaska & Hawaii ........ (500) 253-1121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
3.
If you need .... serwce ...
- Jo
I TE H- ARE
L FRANCHISED SERVICE
Whirlpool has a
nationwide net-
work of franchised
TECH CARE _ Ser-
vice Companies
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number [see Step 2] or look in your
telephone directory Yellow Pages under:
APPLIANCE_ - HOUSEHOLD - ELECTRICAL APPLIANCES
MAJOR SERVICE & REPAIR MAJOR REPAIRING & PARTS
OR
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X_'! S_R_ CE C. _YZ EAYC C
'23 _ar
9!:_ _
23 M:!le
999 9999
OR
WASHING MACHINES DRYERS
& IRONERS SERVICING
_ tlFLPQOL _,PPL _(, S
_qANCHI£ED T 81 CAA EAV
XYZ SERYI(E '0
12/MJD'," 999 9999
15