Samsung LN19A330J User Manual page 54

Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem Possible Solution
Poor D_cture Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality Try another channel.
Adjust the antenna.
No _ ctute or sauna. Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
First, check the volume of units connected to your TV (digital broadcasting receiver_ DVD_
cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check all wire connections.
Unplug the TV for 30 seconds, then try operating it again.
No sound or sound is too low al
maximum olume.
Picture roils vert_calIy
The TV operates erra[ically.
The TV won't turn or,
Remote control malfunctions
_ Replace ihe remote conir0t baiteries.
clean the upper edge of the remote control (transmission window).
Check !he )a!te[y }ermin_als: . ............................
Check s 9nal cable" message. Ensure that the signal cable is firmly connected to the PC source.
}
'Not SupPorted Mode" message. Check the maximum resolution and connected device's Video frequency.
Compare these values with the data in the Display Modes.
Digkat uroaacasur ] screen Please check the digital signal strength and input antenna.
proDtem.
The image is too light or too darK. Adjust the Brightness and Contrast.
Adjust the Fine tuning.
Black bars on the screer Make sure the broadcast you're receiving is High Definition (HD).
HD channels sometimes broadcast Standard Definition (SD) programming_ which can
cause black bars.
Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.
Picture has a Red Green or Make sure the Component cables are connected to the correct jacks.
Pink tint.
Closed Caotlon ng not working. If you are using a Cable/Satellite box_you must set Closed Captioning on the box_
not your TV.
Snowy picture Your cable box may need a firmware upgrade. Please contact your Cable company.
Ghosting on picture This is sometimes caused by compatibility issues with your cable box.
Try connecting Component cables instead.