Lenovo Thinkvantage Toolbox - Lenovo 019923U Hardware Maintenance Manual

2. Click Lenovo Bootable Diagnostics.
3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD.
To use the diagnostic medium you have created, do one of the following:
• If you have created the bootable diagnostic medium on a USB device, do the following:
1. Attach the USB device to the computer.
2. Turn on the computer. If the computer cannot be turned on, go to "Power system checkout" on page
35, and check the power sources. If an error code is displayed, go to "Symptom-to-FRU index" on
page 42 for error code descriptions and troubleshooting hints.
3. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot
Menu window opens, release the F12 key.
4. Use the arrow keys to select USB HDD and then press Enter. The diagnostic program will be
launched automatically.
5. Follow the instructions on the screen to use the diagnostic program.
• If you have created the bootable diagnostic medium on a CD, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to "Power system checkout" on page
35, and check the power sources. If an error code is displayed, go to "Symptom-to-FRU index" on
page 42 for error code descriptions and troubleshooting hints.
2. Insert the CD into the optical drive.
3. Restart the computer.
4. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot
Menu window opens, release the F12 key.
5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program
will be launched automatically.
6. Follow the instructions on the screen to use the diagnostic program.

Lenovo ThinkVantage Toolbox

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Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows
It enables you to view symptoms of computer problems and solutions for them, and includes automatic
notification when action is required, computing assistance, advanced diagnostics, and diagnostic history.
Note: To install the latest Lenovo ThinkVantage Toolbox on the computer, go to
http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage Toolbox, and then
follow the instructions on the Web site.
To run this program, do as follows:
Windows 7:
Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics.
Windows XP:
Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox.
Follow the instructions on the screen. Lenovo ThinkVantage Toolbox also has problem determination aids
that determine software and usage problems.
For additional information about this program, see the Help for the program.
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operating system.
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Chapter 3 General checkout
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