Appendix A Where To Get Help; Epson Technical Support; Speak To A Support Representative; Purchase Accessories - Epson B-300 User Manual

Appendix A
Where To Get Help

Epson Technical Support

Visit Epson's support website for the Epson B-500DN or B-300 for solutions to common
problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:
❏ Product name (Epson B-500DN or B-300)
❏ Product serial number (located on the back of the printer)
❏ Proof of purchase (such as a store receipt) and date of purchase
❏ Computer configuration
❏ Description of the problem
Then call:
❏ U.S.: (562) 276-7202, 6 AM to 6 PM, Pacific Time, Monday through Friday.
❏ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.

Purchase Accessories

You can purchase genuine Epson accessories from an Epson authorized reseller. To find
the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at
http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).
New :Only inkjet, SPC, and Scanner products are used in this section.
New :Use Inkjet, SPC, and "other" products Only.(general)
182
Where To Get Help