Whirlpool WFW86HEBC0 Use & Care Manual page 20

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Desired setting or
option does not light
Load not rinsed
Load is wrinkled,
twisted, or tangled
Not cleaning or
removing stains
For best performance, not all
settings are available with each cycle,
and some options cannot be used
together.
Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
The load may be out of balance.
Washer not loaded as recommended.
See the "Cycle Guide" for the available settings and options for
each cycle.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
hlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle
Guide" for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
When load unbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item such as
a rug or jeans jacket with a few extra items.
Add load loosely. Htems need to move freely reduce
wrinkling and tangling. See the "Cycle Guide" for load
size recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Wash action and/or spin speed too Select a slower spin speed. Note that items will be wetter
fast for load. than when using a faster speed spin.
The washer is not unloaded promptly. Unload the washer as soon as it stops or use TumbleFresh M
if you will not be able to unload the washer at the end of the
cycle.
Not choosing the right cycle for the Use the Delicates cycle or another cycle with a slow spin
load being washed, speed to reduce wrinkling.
The wash water was not warm Hfsafe for load, use warm or hot wash water.
enough to relax wrinkles.
Washer not loaded as recommended.
Add load loosely. Htems need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations for each
cycle.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too Use only HE detergent. Always measure detergent and follow
much HE detergent, manufacturer's directions based on load size and soil level.
Hard water or high level of iron (rust) You may need to install a water softener and/or iron filter.
in water.
Fabric softener dispensing ball used. Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for Consider using liquid detergent.
slow-speed cycle.
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