Troubleshooting - Whirlpool EV181FZTQ01 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first to avoid the cost of an unnecessary service call...
Your freezer will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
is the power supply cord unplugged? Plug into a grounded
3 prong outlet,
Has a household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker.
Is the Temperature Control turned to the OFF position?
See "Using the Control."
Is the freezer defrosting (on some models)? Recheck to
see whether the freezer is operating in 30 minutes. Your
freezer will regularly run an automatic defrost cycle.
The lights do not work
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet,
Is a light bulb loose in the socket or burned out? See
"Changing the Light Bulb."
There is water in the defrost drain pan (on some models)
• Is the freezer defrosting? The water will evaporate, It is
normal for water to drip into the defrost pan,
• Is it more humid than normal? When it is humid, expect that
the water in the defrost pan will take longer to evaporate,
The motor seems to run too much
• Is there excessive frost or a package preventing the door
from closing? Defrost and clean the freezer, or move the
package so the door closes properly.
Is the room temperature hotter than normal? The motor
will run longer under warm conditions, At normal room
temperatures, your motor will run about 40% to 80% of the
time. Under warmer conditions, it will run even more.
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer.
The motor normally will run longer to cool the freezer back
down.
is the door opened often? The motor will run longer when
this occurs. Conserve energy by getting all items out at one
time, keeping food organized, and closing the door as soon
as possible.
• Is the control set correctly for the surrounding
conditions? See "Using the Control,"
• is the door or not closed completely? Push the door firmly
shut. If it will not shut all the way, see "The door will not close
completely" later in this section.
•
Are the condenser coils dirty (on some models)? This
prevents air transfer and makes the motor work harder, Clean
the condenser coils. See "Freezer Care."
• Is the door gasket sealed all the way around? Contact a
qualified person or a technician.
• Is there enough air circulation space around the freezer?
See "Location Requirements."
NOTE: If the problem is not due to any of the above,
remember that your new freezer will run longer than your old
one due to its high-efficiency motor.
The ice maker is not producing ice or not enough ice
(on some models)
• Has the ice maker just been installed? Wait 72 hours for full
ice production to begin. Once your freezer is cooled, the ice
maker should produce 70-120 cubes every 24 hours.
• Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hookup for ice production. See "Using the
Control."
• Is the wire shutoff arm in the OFF (arm up) position?
Lower the wire shutoff arm to the ON (arm down) position.
See "Ice Maker."
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