Power Interruptions; Moving Care; Troubleshooting - Whirlpool EV200NXKQ00 Use & Care Manual

Power Interruptions

If the electricity in your house goes off, call the power company
and ask how long it will be off.
1. If the power will be out for 24 hours or less, keep freezer
closed to help foods stay frozen.
2. If the power will be out for more than 24 hours:
a) Remove all frozen food and store it in a frozen food locker.
b) Place 2 lbs (907 g) of dry ice in the freezer for every cubic
foot (28.32 L) of freezer space. This will keep the food
frozen for two to four days.
c) If neither a food locker nor dry ice is available, use up or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If food contains ice crystals, it may be refrozen,
although the quality and flavor may be affected. If the condition
of the food is poor, dispose of it.

Moving Care

1. Remove all frozen food and pack it in dry ice.
2. Unplug the freezer and clean it thoroughly.
3. Tape the freezer shut and tape the electrical cord to the
cabinet.
When you get to your new home, refer to the "Freezer
Installation" and "Freezer Use" sections for information on
installation and setting the controls.

TROUBLESHOOTING

Try the solutions suggested here first to avoid the cost of
an unnecessary service call...
Your freezer will not operate
Is the power cord unplugged? Plug into a grounded 3 prong
outlet.
Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
Is the Temperature Control turned to the OFF position?
See the "Using the Control" section.
Is the freezer defrosting (on some models)? Recheck to
see if the freezer is operating in 30 minutes. Your freezer will
regularly run an automatic defrost cycle.
The lights do not work
Is the power cord unplugged? Plug into a grounded 3 prong
outlet.
Is a light bulb loose in the socket or burned out? See the
"Light Bulb" section.
There is water in the defrost drain pan (on some models)
Is the freezer defrosting? The water will evaporate. It is
normal for water to drip into the defrost pan.
Is it more humid than normal? When it is humid, expect that
the water in the defrost pan will take longer to evaporate.
10
OR
OR
The motor seems to run too much
Is there excessive frost or a package preventing the door
or lid from closing? Defrost and clean the freezer, or move
the package so the door closes properly.
Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, your motor will run about 40% to 80% of the
time. Under warmer conditions, it will run even more.
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer.
The motor normally will run longer to cool the freezer back
down.
Is the door or lid opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.
Is the control set correctly for the surrounding
conditions? See the "Using the Control" section.
Is the door or lid not closed completely? Push the door or
lid firmly shut. If it will not shut all the way, see "The door or
lid will not close completely" later in this section.
Are the condenser coils dirty (on some models)? This
prevents air transfer and makes the motor work harder. Clean
the condenser coils. See the "Cleaning" section.
Is the door or lid gasket sealed all the way around?
Contact a qualified person or a technician.
Is there enough air circulation space around the freezer?
See the "Location Requirements" section.
NOTE: If the problem is not due to any of the above,
remember that your new freezer will run longer than your old
one due to its high efficiency motor.
The ice maker is not producing ice or not enough ice
(on some models)
Has the ice maker just been installed? Wait 72 hours for full
ice production to begin. Once your freezer is cooled, the ice
maker should produce 70-120 cubes every 24 hours.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the
"Using the Control" section.
Is the wire shut-off arm in the OFF (arm up) position?
Lower the wire shut-off arm to the ON (arm down) position.
See the "Ice Maker" section.
Is the water line shut-off valve to the freezer turned on?
Turn on the water valve. See the "Connecting to a Water
Source" section.
Does the ice maker mold have water in it or has no ice
been produced? Be sure your freezer has been connected to
a water supply and the supply shut-off valve is turned on. See
the "Connecting to a Water Source" section.
Is an ice cube jammed in the ejector arm? Remove the ice
from the ejector arm with a plastic utensil. See the "Ice
Maker" section.
Has a large amount of ice just been removed? Allow 24
hours for ice maker to produce more ice.
Is the control set correctly? If too little ice is produced, see
the "Using the Control" section.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.