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Otbor
|nfor ation
Troubleshooting
Most
problems
you encounter
with your
TV/DVD
can be corrected
by consulting
the following
troubleshooting
list.
Note for US customers:
If you prefer,
we can provide
you with the name of an Authorized
Service Representative
who will visit your
home for a fee to install your electronic
entertainment
system and to instruct
you in its operation.
For details about
this service, call
1-888-206-3359 or visit www.rcascenium.com.
DVD Problems
Player won't work
Reset the TV/DVD by unplugging the AC power cord and plugging it back in.
Disc won't play
inscr!
a disc with
the label
side
fhcing
up.
Check
the type
of disc you
put into the disc tray.
This TV/DVD
only plays
DVD video
discs,
Video
CDs, audio
CDs and MP3s.
if the disc is a D'I\S music
CD, it requires
a DTS decoder,
if you
have
a DTS receiver
hooked
up to your TV/DVD
and you
are still
not getting
sound,
make
sure the sound
is set correctly
(see
Chapter
5).
Both
the TV/DVD
and the disc are coded
by region,
if the regional
codes
don't
match,
the disc can't
be played.
This TV/DVD
is
Region
No. 1.
Play starts, but then stops immediately
The disc is dirty. Clean
it.
Condensation
has formed.
Allow
player
to d W out.
No sound or distorted sound
Make
sure your TV/I)VD
is connected
properly.
Make
smc
all cables
are securely
inserted
into the appropriate
jacks.
You may
need
to readjust
the Digital
Output
settings
from
the Sound
menu
(see Chapter
5).
Sound
is muted
during
still, frame
advance,
or slow-motkm
play.
if you connected
an audio
or audio/vkleo
receiver
to your TV/DVD,
make
sure you
chose
the correct
input
setting
on the receiver.
Can't
advance
through
a movie
You can't
advance
through
the opening
credits
and warning
information
that appear
at the beginning
of movies
because
the disc is
programmed
to prohibit
that actkm.
The 0 icon appears on screen
The fk.'aturc or action
cannot/)_,
completed
at this tinl_, because:
1.
The disc's
softwm-e
restricts
it.
2.
The disc's
software
doesn't
support
that
feature
(e.g.,
angles).
3.
The fL'ature
is not available
at the moment.
4.
You've
requested
a title or chapter
nmnber
that
is out of range.
The picture is distorted
The disc might
bc damaged.
Try another
disc.
Picture is distorted during forward and reverse scan
it is normal
for some
distortion
to appear
while
scanning.
A screen saver appears on the screen
Your
TV/DVI)
is equipped
with a screen
saver that
appears
on the screen
afh.'r the
DVD mode
has been
idle for several
minutes.
Press
STOP
or GO BACK on the remote
to make
the screen
saver
disappear
from
the screen
and return
to the DVD's
main
menu.
Subtitle and/or audio language
is not the one selected from the initial setting
if the subtitle
and/or
audio
language
does
not exist on the disc, the initial
settings
will not be seen/heard.
The disc's
priority
language
is selected
instead.
Set the subtitle
and/or
audio
language
manually
through
the info
Display
or the DVD's
main
menu.
The menu is displayed in a foreign language
The Menu
Language
prefi.'rence
is set to that
language.
From
the DVD's
main
menu,
select
the Languages
option
(in Spanish,
shown
as ldiomas;
in French,
as Langues).
From
the Languages
menu
select
the [lr4_erM_nus
option
(in Spanish
shown
as 114c_,2._ del
Lector;
in French,
as Me,/us
LecWur).
Highlight
the language
you
pref_.'r and press
OK.
No forward or reverse scan
Some
discs have
sections
that prohibit
rapid
scanning,
or title and chapter
skip.
if you're
trying
to skip through
the warning
information
and credits
at the beginning
of a movie,
you won't
be able to. This
part of
the movie
is often
programmed
to prohibit
skipping
through
it.
C_mtinues
on nextpage...
Chapter
8
Graphics contained
within lhis publication
are fi)r representation
only.
53
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