RCA CC9390 User Manual page 165

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To receive a replacement Camcorder before you return yours:
O l_tion I
1.
Provide your Discover, MasterCard, or Visa account number and expiration dat_, to
our phone representative. This is _)r security purposes. If we receive your unit,
excluding all accessories, within 14 days ffolia the date you were provided the SR
number, only i_ms not covered by warramy will be charged _) your account. IF
YOUR UNIT 1S NOr RECEIVED WITHIN 14 DAYS, THE SUGGESTED RETAIL
VALUE OF THE CAMCORDER WILL BE CHARGED TO YOUR CREDIT CARD.
This amount, less $10.00 handling, will be credited if the unit is subsequently
received.
2. _e will send you a replacement unit.
3. Slfip the unit back to us, excluding all accessories, using the replacement unit's
carton. Shipping instructions will be included in the carton along with your SR
number which will allow you to easily ship the unit back to us. Make sure you
insure your shipment in case of d_age or loss. Include with tile shipment:
• Evidence of purchase date, such as a bill of sah' to w'rif_' your unit's warranty
eligibility.
• A brief note describing your camcorder's problem.
• Your name, address and phone number.
Return transportation, storage, handling, and insurance costs are your sole responsibility.
We accept no liability in case of damage or loss.
O_tion II
1. For a fee of $10.00, we will send a replacement unit to file exchange point.
2. The exchange location will notil_ you of its arrival.
3. Take your unit, excluding all accessories, and your evidence of purchase date, such
as a bill of sale, to the exchange location and you will be provicled tile new or
refurbished unit.
4. If the repairs were covered by your warramy, you will not be billed.
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