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TROUBLESHOOTING
CHART
Troubleshooting
Chart
Before
calling for service,
determine
the symptoms
and follow suggested
solutions.
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Normal Audio
Snowy Video
Multiple Image /
Color shift in picture
Interference
Normal Video
No Video with Snow
!
No Video / No Split
Z
Picture shifts slightly (horizontally or
vertically) when turned on, changing
channels or within a duration of two
(2) hours of viewing.
No Color
Normal Video
Wrong Audio
Normal Audio
Normal Audio
Intermittent
Remote
Control Operation
Black Box on Screen
Normal Video
Adjust antenna location and connection
Adjust antenna location and connection
Check antenna leadqn wire
Move television away from electrical appliances, lights,
vehicles and medical equipment
Increase Volume
Check Mute
Check television SPEAKERS
on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check if Power Cord is Plugged into Active Outlet
Adjust
Bdghtness
and Audio Controls
Change
Channel
Check Cable Connections
Program the Remote
Control Again
Check Second Video Source
Operation
Make sure that a PC is not connected
to HDMI input.
This is a normal condition to prevent image burn-in, This feature can be
turned off, However, turning off this feature may result in image
retention on screen. (refer pg. 25)
Confirm that cables are in the correct jacks
Adjust Color Settings
Change Channel
Check for broken pins on S-Video cable
Check if Audio Is Set To Stereo or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries
Control panel may be locked. Press ACTION and TV/VIDEO buttons
No effect when pressing TV front control panel keys
on the TV front simultaneously,
then quickly press ACTION and
_1 VOL buttons simultaneously.
26 •
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