LG WM3875HVCA Owner's Manual page 32

I
TROUBLESOOTING
BEFORE CALLING FOR SERvIcE (cont.
52
Washer wi|! not
turn on
Washer won't
spin, ot the display
shows:
Door wi|! not
unlock when cycle
is stopped or
pau_d
Wash cycle time is
longer than usual
Musty or mildewy
_or in washer
Steam is not visible
during STEAM cyc|e
Drain hose is bent pinched,
or clogged_
• The drain filter is clogged.
Water supply taps are not
open fully.
Water line h_es are kinked,
pinched or bent,
• Water in_et filters are clogged.
* Water pressure to tap or
house is too low.
Power cord is not properly
plugged in.
e House fuse is b_own, circuit
breaker has tripped, or power
outage has occurred.
• The door is not closed
properly,
- Interior temperature of washer
is too high.
t Water level in washer is
too high.
oThe washer automatically
adjusts the wash time for
_e amount of laundry, water
pressure, water temperature,
and other operating conditions.
• incorrect or t_ much
detergent has been used.
e Inside of tub not c_eaned
properly
• This is normal.
* Make sure the drain hose is free of cl_s, kfnks, etc.
and is not pinched behind or under the washer:
o Clean the drain filter. See the Care and Cleaning
section
* Make sure that the water taps are open flJliy;
Make sure the hoses are not kinked or pinched. Be
careful when moving the washe_.
e Clean the inlet filters. See the Care and Cleaning
section.
* Check another faucet in the house to make sure that
household water pressure is adequate.
* Make sure that the piug is plugged securely into a
grounded, 3-prong, 120-VAC, 60_Hz. outlet
o Reset circuit breaker or replace fuse. Do not increase
fuse capacity, tf the problem is a circuit overload,
have it corrected by a qualified electrician.
- Make sure that _e door is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not spin unEess the door
is locked (DOOR LOCK will appear in the display).
• if the door is closed and locked and the open door
error message is displayed, call for service.
• The washer door has a _fety lock to prevent burns.
A_Fow the washer to cool until the DOOR LOCK
indicator turns off in the display.
• Now the washer to complete the programmed cycle, or
select the Drain & Spin cyclic (see the page 23 for detail e)
to drain ti3e water.
• This is normal The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle_
= Use only HE (High-Efficiency) detergent in
accordance with the manufacturer's ins_uctions
• Run _e TUB CL_ cycle regularly. Be sure to
wipe around and under the door seal frequently.
* Because it uses pressurized steam, the washer
requires very small amounts of steam to achieve
optimal results. Excess steam could damage fabrics
and reduce efficiency. .j