Camera Problems - Dell D2201 User Manual

Distorted Sound Computer's sound card is used
as the audio source
Distorted Sound Other audio source is used
Unbalanced Sound Output Sound from only one side of
Soundbar
Low Volume Volume is too low

Camera Problems

COMMON WHAT YOU
SYMPTOMS EXPERIENCE
No Power The camera is If the monitor has no power, see
not working
Verify if the camera is detected by Windows.
and the LED is
Reinstall the camera drives using the Dell SX2210T Webcam Resource CD. See
off
Camera is not The camera is Remove and insert the USB cable.
detected not working
and the LED is
Reinstall the Dell TouchCam Software. See
on
Poor Focus The camera
Clean the camera surface using a damp, soft lint-free cloth.
captures fuzzy
Increase the available ambient light or change the source of light.
or unclear
videos and
Reset the camera defaults through the Dell TouchCam Software. See
pictures
Ensure that the Color Depth settings in Display Properties is set to 16-bit color or higher.
NOTE:
NOTE:
commercial digital cameras are 4 mega pixel or higher. The integrated webcam operates up to 2.0 mega pixel.
Poor quality The camera
video on the captures
Internet grainy images Check your internet connection speed. A slow internet connection could cause similar problems with the video. It is
while using it recommended to use a broadband connection with good throughput.
on the
Internet
Color Problem The images Reset the camera defaults through the Dell TouchCam.
are tinted red,
blue, or green
In Dell TouchCam, go to Settings
button.
Adjust the camera color settings through Dell Webcam Central.
In Dell TouchCam, go to Settings
No Image Blank screen Increase the available ambient light, change the direction of the camera, or change the source of light.
Reset the camera defaults through the Dell TouchCam.
In Dell TouchCam, go to Settings
button.
Adjust the contrast levels using the Dell TouchCam.
In Dell TouchCam, go to Settings
Clear any obstructions between the Soundbar and the user.
l
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
l
Set all Windows volume controls to their midpoints.
l
Decrease the volume of the audio application.
l
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
l
setting.
Clean and reseat the audio line-in plug.
l
Troubleshoot the computer's sound card.
l
Test the Soundbar using another audio source (For example: portable CD player, MP3
l
player).
Avoid using an audio cable extension or audio jack converter.
l
Clear any obstructions between the Soundbar and the user.
l
Confirm that the audio line-in plug is completely inserted into the jack of the audio
l
source.
Decrease the volume of the audio source.
l
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
l
setting.
Clean and reseat the audio line-in plug.
l
Clear any obstructions between the Soundbar and the user.
l
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
l
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
l
Clean and reseat the audio line-in plug.
l
Troubleshoot the computer's sound card.
l
Test the Soundbar using another audio source (For example: portable CD player, MP3
l
player).
Clear any obstructions between the Soundbar and the user.
l
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
l
setting.
Set all Windows volume controls to their maximum.
l
Increase the volume of the audio application.
l
Test the Soundbar using another audio source (For example: portable CD player, MP3
l
player).
Troubleshooting Your
Lower color depth settings result in poor-quality images.
The integrated webcam operates at a lower resolution than most commercially available digital cameras. Most
à
Display tab
à
Display tab
à
Display tab
à
Display tab, make contrast adjustment using the horizontal slide bar.
POSSIBLE SOLUTIONS
Monitor.
Using the Camera
installing the Dell TouchCam Software
Using the Camera
à
Advanced Settings, reset to webcam defaults by clicking the Default
à
Advanced Settings, make adjustment to webcam properties.
à
Advanced Settings, reset to webcam defaults by clicking the Default
for more information.
for more information.
for more information.