Trouble Shooting - Magnavox 19MF338B User Manual

10. Trouble shooting
Symptoms
No power or indicator light.
Error message on the screen
with HDMi connection.
No sound is detected from
the PC.
TV does not respond to the
remote control,
The picture is distorted. It is
stretched out, has short, fat,
black bars on the side or top.
Possible cause
TheTV is not
connected to the
power.
HDCP authentication
fail.
Audio cable is not
connected.
Batteries are installed
incorrectly, or tow
battery power.
Broadcast video format,
The picture is mostly red Insecure/incorrect
and green, or the picture is connection.
missing red when theTV is
connected to an accessory
device via component cables.
No sound on theTV Volume level is set 1, Increase the volume.
Ioudspeaken to zero.
Sound is muted. 2. Press MUTE on the remote control.
Headphones are 3. Ensure the headphones are not plugged into the T_A
connected.
Audio cable is not 4. For AV connection, ensure that the Audio [JR cable is connected as described in
connected. Connect devices on page 26 If you are using a component cable, ensure that you have
not crossed the red audio cable with the red video cable.
Accessory device S. For HDMI connections, some accessory devices have an HDPll audio output
audio output setting is setting that must be mimed on for HDMI to HDMI connections.
incorrect.
Bad picture quality with a Standard definition 1. Connect the devices via component or HDPll cables.
coaxial connection, channels are not as
clear as high definition
channels.
No picmre or sound. Incorrect channel
Incomplete channel
installation.
What should you do
1. Press POWER at the front of the TV, or press O on the remote control.
2. Ensure the AC power cord is connected tightly to the TV power connector and to
the power socket outlet.
3. Remove the AC power cord from the power socket outlet, wait 60 seconds and
reconnect the AC power cord.
4. Connect the TV to a different power socket outlet.
1. Ensure that your HDMI cable is certified.
2. Press SOURCE on the remote control to switch to another source and then
switch back to the HDMi source.
3. Reset the accessory device and the TM
Turn on theTV
Select the HDblt channel
Turn on the accessory device
4.While the TV and the accessory device are powered on, unplug either end of the
HDMI cable and then reinsert the cable.
1. Connect an audio cable to the PC AUDIO IN port on the TM
2. Press SOURCl-- on the remote control, and select the PC source.
1. Ensure the indicator light on theTV blinks when the remote control buttons are
pressed.
2. Ensure that you are using the remote control supplied with theTM
3. Ensure that the batteries of the remote control are inserted according to the
illustration on the remote control and that the batteries do not need to be replaced.
4. Remove the AC power cord from the power socket outlet, wait 60 seconds and
reconnect the AC power cord.
1. Press the FORMAT button on the remote control to select the best picture
format.
2. For some accessory devices, the picture format has to be set in the accessory
device.
1. Ensure all the connections are made according to the cotor code.
2. Push the component cables all the way into the YPbPr sockets on the TM
1. Ensure you have selected the correct channel.
1. If the TV receives channels via an AV connection, set the TV to the correct source
input.
2. If the TV is connected directly to the wall via a coaxial connection, perform the
autoq nstallatfon again,
EN-29