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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement
parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID ® appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
Glass Turntable
Part Number 8205147
Cleaning
Supplies
Heavy Duty Degreaser
Part Number 31552
All-Purpose Appliance Cleaner
Part Number 31662
Turntable Support and Rollers
Part Number 8205148
KITCHENAID _' Stainless Steel
Cleaner and Polish
Part Number 4396920
KITCHENAID _' Stainless Steel
Wipes
Part Number 8212510
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants
provide assistance with:
•
Features and specifications
on our full line of appliances.
•
Installation information.
•
Use and maintenance procedures.
•
Accessory and repair parts sales.
•
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors
and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
This countertop
microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See "Assistance
or Service"
section for the toll-free number.
KIT
KIT MODEL NUMBERS/
FOR INSTALLATION
SIZE
COLORS
OVER OVEN MODELS
27"
MK1197XHQ / White
KEBI171D
(69 cm)
MK1197XHB / Black
KEBS177D
MK1197XHT / Biscuit
MK1197XHS / Stainless
30"
MK1190XHQ / White
KEBI101D
(76 cm)
MK1190XHB / Black
KEBS107D
MK1190XHT / Biscuit
MK1190XHS / Stainless
*Approved, electric single microwave ovens only
For further
assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer experience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
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