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GRILL ASSEMBLY
Basin and Basin Pan
The basin pan and basin are located under the grill element and/
or cartridges. Clean the basin and basin pan after each use of the
grill.
Cleaning
Method:
•
Make sure control knobs are in the "Off" position and the
grates and element are cool.
•
Remove grates and element. See the "Install Grill" section.
•
Lift the basin pan out of the basin then lift out the basin.
•
Wipe clean or wash in sink:
Nonabrasive plastic scrubbing pad and mildly abrasive
cleanser
•
Dishwasher:
Use mild detergent.
GRATES
The grates are cast aluminum and have a nonstick finish. To
avoid damaging the cooktop finish, food spills containing
acids,
such as vinegar and tomato, should be cleaned as soon as the
cooktop and grates are cool. To avoid chipping, do not bang
grates against each other or hard surfaces such as cast iron
cookware.
Cleaning
Method:
•
Nonabrasive plastic scrubbing pad and cleaner that state
they are recommended
for nonstick surfaces.
Clean as soon as cooktop and grates are cool.
Dishwasher:
Use the most aggressive cycle. "Season" grates after
cleaning in the dishwasher. See the "Grill Use" section.
GREASEJAR
A grease jar is located below the grill basin pan under the
countertop.
Check periodically to avoid spillovers. The jar can be
replaced with any heat tempered jar, such as a canning jar, that
has a standard screw neck. See the "Assistance
or Service"
section for information
on ordering.
•
Unscrew jar to remove.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
•
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop
will not operate
•
Is the control knob set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware
on cooktop
•
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Cooktop
cooking results not what expected
•
Is the proper cookware being used?
See "Cookware"
section.
•
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
•
Is the appliance
level?
Level the appliance. See the Installation Instructions.
Downdraft
performance
not what expected
•
Is the filter clean?
See "General Cleaning" section for instructions
on cleaning
the filter.
ASSISTANCEOR SERVICE
Before calling for assistance or service, please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If the problem
is not due to one of the items listed in the
"Troubleshooting"
section...
Call the dealer from whom your appliance was purchased,
or call
Jenn-Air at 1-800-JENNAIR
(1-800-536-6247)
to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Or call: 1-800-JENNAIR
(1-800-536-6247)
U.S. customers using -I-I-Y for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description
of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances,
Customer
eXperience Center.
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