Troubleshooting Tips - GE JBP15 Owner's Manual And Installation Instructions

Before you call for service...
Troubleshooting tips
Save time and monev! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Radiant Coo_ops
Surface units will not Improper cool(ware ®Else pro> which :ire fiat and match the dJmneter
maintain a roRing boil
being used.
of the st/Hhce
unit selected,
or cooking is not
fast enough
Surface units do A fuse in your home may be * Replace the fuse or reset the ch'cuit breakel:
not work properly blo_wn or the circuit breaker
tripped.
Cooktop controls
* Check
to see the correct comrol is set fl_r the suHhce
improperly set. unit you are using.
Scratches (may appear
as cracks) on cooktop
glasssurface
Incorrect cleaning
methods being used.
Cookwame with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookwaace aaad the surface
of the cooktop.
Cookwa_re has been slid
across the cooktop surface.
o Scratches are not remo\_ble. Tiny scratches will become
less visible ix* time as a result of cleaning.
. To avoid scratches, use the recommended cleauing
procedures. Make Stll'e bottolns Of cookware are clean
befl)re rise, all(] rise cookware with sm(}oth botton/s.
Areas of discoloration Food spillovers not cleaned * See the
gleaning the
glass
cooktop
section.
on the cooktop
before next use.
Hot surface on a model * This is norm:ll. The surfitce may appem" discolored
with a light-colored glass when it is hot. This is temporm T and will disappear
cooktop, as the _-l'/ss,,cools.
Plastic melted to Hot cooktop came into * See the Glass surface potential for permanent damage
the surface
contact with plastic placed section in the
Cleaning the glass co&top
section.
on the hot cooktop.
PRHng (or indentation) Hot sugar mixture spilled * Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware * Use only fiat cookware to minimize cycling.
off and on of
being used.
surface units
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