Troubleshooting Tips - GE JBS03 JBP15 Owner's Manual And Installation Instructions

Electric coil & radiant ranges
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Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
What To Do
RadiantCooktops
Surface
units
will
not
Improper
cookware
* Use
pans
which
are
flat
and
match
tile
diameter
maintain a rolling boil
being
used.
of the
s(/Y_l('e
unit
selected.
or cookingis not
fast enough
Surface units do
A fuse in your
home
may
be
* Rel)lace
tile fuse
or reset
tile circuit
breaker:
not workproperly
blown
or the
circuit
breaker
tripped.
Cooktop
controls
* Check
to see
the
correct
control
is set fl)r the
suYt;ICe
improperly
set.
unit
you
are
using.
Scratches (may appear
as cracks) on coolaop
glass surface
Incorrect
clemth_g
methods
being used.
Cookwm'e
with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwaace and the surface
of the cooktop.
Cookwaace has been
slid
across the cooktop
surface.
• Scratches
are not removable.
Tiny scratches
will become
less visible in time as a result ot cleaning.
• To avoid scratches,
use the recommended
cleaning
procedures.
Make
stu'e
bottolllS
ot
cookware
are clean
befl)i'e rise,
_lIl(1
rise
cookware
with sillooth
bottolns.
Areas of discoloration
Food
spillovers
not cleaned
• See the Cleaning
the glass cooktop
section.
on the cooktop
before
next use.
Hot surface
on a model
• This is normal.
The stu'fa(e
may al)l)ear
discolored
with a light-colored
glass
when
it is hot. This is temporary
and will disal)l)ear
cooktop,
as the _,,lass..cools.
Plastic melted
to
Hot cooktop
came into
• See the Glass surface--potential
for permanent damage
the surface
contact
with plastic
placed
se( tion in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture
spilled
• Call a qualified
technician
for rel)lacement.
of the cooktop
on the cooktop.
Frequent cycling
Improper
cookware
• Else only flat cookware
to minimize
cycling.
off and on of
being
used.
surface units
42

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