Troubleshooting Tips - GE JBS03 Owner's Manual And Installation Instructions

Before you call for service...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Radiant Cooktops
Surface units willnot Improper cookware * Use pans which are flat and match tile diameter
maintain a rolling boil
being used.
of the sttrthce
unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be
* Rel)lace tile fuse or reset tile circuit breaker:
not workproperly
blown or the circuit breaker
tripped.
Cooktop controls
* Check
t(> see the correct control is set fin" the stu'th('e
improperly set. unit you are using.
Scratches (may appear
as cracks) on cooktop
glass surface
Incorrect clemth_g
methods being used.
Cookwa_e with rough bottoms
being used or coarse particles
(salt or sm_d) were between
the cookwa_e and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches
are not removable. Tiny scratches will become
less visible in time as a restdt of cleaning.
• To avoid scratches, use the recommended cleaning
l)rocedtlres.
Make
StlI'e bottoIllS
o1[ cookw:lre
_lI'e clean
betoI'e rise, _lIl(1 use cookware with Sillooth bottoins.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop
before next use.
Hot surface on a model • This is normal. The SUl't.lce lil:l}' al)l)ear discolored
with a light-colored glass when it is hot. This is temporary and will disal)I)ear
cooktop, as the _,,lass_cools.
Plastic melted to Hot cooktop came into
• See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technici:m for rel)lacement.
of the ceektep on the cooktop.
Frequentcycling
Improper cookware
• Use only flat cookware
to minimize cycling.
off and on of being used.
surface units
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