Dyson Airblade Owner's Manual page 12

Important: Turn off power before troubleshooting/servicing.
Note: Please try and have model & serial number available before calling the Dyson Helpline.
The model/serial plate is located on the left, lower side corner of the unit.
Problem Action If Problem Persists
The Airblade
TM
hand dryer fails Check to make sure the unit is connected and wired correctly, and that it is turned on. Call Dyson Helpline at
to start. 1-888-DYSON-AB
The Airblade TMhand dryer is Check sensor lenses are clean. Call Dyson Helpline at
turning on and off erratically. 1 -888-DYSON-AB
The Airblade
TM
hand dryer Check the air inlet at the base is clean and free of dust. Call Dyson Helpline at
sometimes cuts out when in use, If the air inlet is dusty, simply remove dust with dry cloth or vacuum cleaner. 1 -888-DYSON-AB
but resumes operation after a
period of time.
Air is coming out of the front or Check for and remove any obstructions. Call Dyson Helpline at
back of unit. 1 -888-DYSON-AB
Unit is making a rattling noise. Ensure that none of the tamper proof screws are loose. Call Dyson Helpline at
Tighten if necessary. 1-888-DYSON-AB
They are illustrated in figs 3-6 of this manual.
Unit continues to run after user Unit runs for approximately 4-6 seconds Call Dyson Helpline at
removes hands. The unit is operating correctly. There is a time delay function built into the unit. 1 -888-DYSON-AB
Unit runs for longer periods than 6 seconds -
Check to ensure that the IR sensors are not obstructed or dirty.
Unit is not drying hands as fast as Verify that the air inlet is not blocked or obstructed. If necessary, clean the air inlet Call Dyson Helpline at
it used to. with a vacuum or damp cloth. 1-888-DYSON-AB
Unit runs for a couple of seconds Verify that the air inlet is not blocked or obstructed. If necessary, clean the air inlet Call Dyson Helpline at
and then turns off. with a vacuum or damp cloth. 1 -888-DYSON-AB