HP Dv4 1140go - Pavilion Entertainment - Core 2 Duo GHz Maintenance And Service Manual

Hp pavilion dv4 entertainment pc - maintenance and service guide.
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HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide

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   Summary of Contents for HP Dv4 1140go - Pavilion Entertainment - Core 2 Duo GHz

  • Page 1

    HP Pavilion dv4 Entertainment PC Maintenance and Service Guide...

  • Page 2

    Athlon, Sempron, and Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Pentium, and Core are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc.

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4

    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ........................... 8 TouchPad ..........................8 Lights ........................... 9 Buttons, speakers, and fingerprint reader ................10 Keys ........................... 12 Display ..........................13 Front components ..........................14 Rear component ..........................15 Right-side components ........................

  • Page 6: Table Of Contents

    Packaging and transporting guidelines ..........50 Workstation guidelines ..............50 Equipment guidelines ............... 51 Unknown user password ....................52 Component replacement procedures ....................53 Serial number ........................53 Computer feet ........................54 Battery ..........................55 SIM ............................ 56 Optical drive ........................57 Hard drive ..........................

  • Page 7: Table Of Contents

    Navigating and selecting in the Setup Utility ..............124 Displaying system information ..................125 Restoring default settings in the Setup Utility ..............125 Exiting the Setup Utility ....................126 Setup Utility menus .......................... 127 Main menu ........................127 Security menu ........................127 System Configuration menu ....................

  • Page 8: Table Of Contents

    Backing up your information ......................171 When to back up ......................171 Backup suggestions ......................171 Using system restore points .................... 171 When to create restore points ................. 171 Create a system restore point ................. 172 Restore to a previous date and time ............... 172 Performing a recovery ........................

  • Page 9: Product Description

    Product description Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem Product Name HP Pavilion dv4 Entertainment √ √ √ Processors Intel® Core™ Duo with 1066-MHz front side bus (FSB) T9600 2.8-GHz processor with 6- √...

  • Page 10

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem RM-70 2.0-Ghz processor with 1- √ MB L2 cache AMD Athlon™ ×2 Dual-Core/35W QL-62 2.0-GHz (1-MB L2 cache) √ QL-60 1.9-GHz processor with 1- √...

  • Page 11

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem Unified Memory Architecture (UMA) with shared video memory (ATI Radeon HD 3200 Graphics): ● Up to 251 MB on computers with 1024 MB of system memory ●...

  • Page 12

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm Optical drives Swappable bay SATA, 12.7mm √ √ √ tray load 8× DVD±RW DL SuperMulti √...

  • Page 13

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem Broadcom 4321AGN Wi-Fi √ √ √ Adapter (802.11a/b/g/n) with 2 antennae Broadcom 802.11a/b/g/n with 2 √ antennae Broadcom 802.11a/b/g/n with √ Bluetooth and 2 antennae 54g 802.11b/g with 2 antennae √...

  • Page 14

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem HDMI √ √ √ √ √ √ RJ-11 (modem) √ √ √ RJ-45 (Ethernet, includes link and √ √ √ activity lights) USB (3) √...

  • Page 15

    Category Description Intel processors Intel processors with with processors with discrete graphics UMA graphics UMA graphics subsystem subsystem subsystem Hard drive √ √ √ Memory module √ √ √ Optical drive √ √ √ Mini Card components √ √ √...

  • Page 16: Top Components, Touchpad

    External component identification Top components TouchPad Component Description TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.

  • Page 17: Lights

    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ●...

  • Page 18: Buttons, Speakers, And Fingerprint Reader

    Component Description Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Wireless light ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is ● Amber: All wireless devices are off.

  • Page 19

    Component Description If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel >...

  • Page 20: Keys

    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 21: Display

    Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal display switch Turns off the display if the display is closed while the computer is turned on. Internal digital dual array microphones (2) Record sound.

  • Page 22: Front Components

    Front components Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Battery light On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.

  • Page 23: Rear Component, Right-side Components

    Rear component Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components NOTE: Your computer may look slightly different from the illustration in this section.

  • Page 24: Left-side Components

    Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. External monitor port Connects an external VGA monitor or projector.

  • Page 25: Bottom Components

    Bottom components Component Description Hard drive and WLAN module compartment Holds the hard drive and the wireless LAN (WLAN) module. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 26: Wireless Antennae

    Wireless antennae Component Description WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennae (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

  • Page 27: Illustrated Parts Catalog Serial Number Location

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...

  • Page 28: Computer Major Components

    Computer major components Item Description Spare part number Display assemblies (see Display assembly components on page 26 for display assembly spare part component information) Chapter 3 Illustrated parts catalog...

  • Page 29

    Item Description Spare part number Keyboards For use with standard computer models: ● Brazil 486901-201 ● Denmark, Finland, Norway, and Sweden 486901-DH1 ● France 486901-051 ● French Canadian 486901-121 ● Germany 486901-041 ● Greece 486901-151 ● International 486901-B31 ● Israel 486901-BB1 ●...

  • Page 30

    Item Description Spare part number ● Italy 495646-061 ● Japan 495646-291 ● Latin America 495646-161 ● The Netherlands and Europe 495646-A41 ● Portugal 495646-131 ● Russia 495646-251 ● Saudi Arabia 495646-171 ● South Korea 495646-AD1 ● Spain 495646-071 ● Switzerland 495646-111 ●...

  • Page 31

    Item Description Spare part number ● On models equipped with a UMA graphics subsystem 486724-001 For use in computer models with AMD processors 488238-001 Fan (includes thermal material) 486844-001 Plastics Kit (see Plastics Kit on page 29 for Plastics Kit spare part component information) (9a) ExpressCard slot bezel...

  • Page 32

    Item Description Spare part number ● For use only in bronze-colored Special Edition computer models with a modem 495666-001 module ● For use only in bronze-colored Special Edition computer models with a modem 495667-001 module and TV tuner (17) Batteries ●...

  • Page 33

    Item Description Spare part number ● Celeron 575 (2.2GHz) 502838-001 ● Celeron T1600 (1.66-GHz) 497773-001 Computer major components...

  • Page 34: Display Assembly Components

    Display assembly components Item Description Spare part number Display assemblies (not illustrated) ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone 486882-001 module for use with standard computer models ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone 496736-001 module for use with bronze-colored Special Edition computer models ●...

  • Page 35

    Item Description Spare part number ● For use only with bronze-colored Special Edition computer models not equipped 496735-001 with a camera/microphone module (includes openings for camera/microphone module and microphones) Display Hinge Kits ● For use with standard display assemblies 486894-001 ●...

  • Page 36

    Item Description Spare part number ● Display trim for use with standard computer models with Flush Glass display 486877-001 assemblies ● Display trim for use with bronze-colored Special Edition computer models with 502593-001 Flush Glass display assemblies ● LCD cable for Flush Glass display assemblies 486878-001 ●...

  • Page 37: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit 486833-001 ExpressCard slot bezel Hard drive bay cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw secured by a C-clip) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) Plastics Kit...

  • Page 38: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (include hard drive bracket) For use in computer models with AMD processors: ● 500-GB, 5400-rpm 497184-001 ● 400-GB, 5400-rpm 499993-001 ● 320-GB, 5400-rpm 459611-004 ● 250-GB, 5400-rpm 454605-002 ● 160-GB, 5400-rpm 454925-002 ●...

  • Page 39: Mass Storage Devices

    Item Description Spare part number ● 320-GB, 5400-rpm 496728-001 ● 250-GB, 5400-rpm 496727-001 Hard drive hardware kits (contains screws, hard drive bracket, and connector; not illustrated) ● Internal hard drive hardware kit 482158-001 ● Swappable bay hard drive hardware kit for use in standard computer models 488128-001 ●...

  • Page 40

    Item Description Spare part number Swappable bay hardware kits for use with bronze-colored Special Edition computer models. Includes pre-attached front bezel. ● Blu-ray BD ROM and DVD±RW Drive hardware kit 495658-001 ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 495657-001 hardware kit ●...

  • Page 41: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters ● 90-W PFC AC adapter 463955-001 ● 65-W PFC AC adapter 463958-001 Bluetooth module 483113-001 Cables ● Audio cable 486841-001 ● Bluetooth module cable for use in models with discrete graphics subsystems 488130-001 ●...

  • Page 42

    Description Spare part number ● South Korea 490371-AD1 ● Switzerland 490371-111 ● Taiwan 490371-AB1 ● The United Kingdom and Hong Kong 490371-031 Remote Controls ● ExpressCard remote control 464793-001 ● Full function remote control 465540-001 ● Full function remote control with Teletext 465541-001 Rubber Kit for use with all computer models (includes computer feet and screw covers) 486834-001...

  • Page 43

    Description Spare part number Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova,...

  • Page 44

    Description Spare part number Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic...

  • Page 45: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 371693-001 Wired headset with volume control 418162-001 Standard carrying case 418163-001 Ladies slim carrying case 430958-001 Wireless laser mouse with USB adapter 436238-001 Optical wired mouse 451131-002 EVDO-A WWAN module for use in the United States 453730-001 802.11n WLAN for use in the United States and Canada 453730-002...

  • Page 46

    Spare part Description number Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,...

  • Page 47

    Spare part Description number 482177-002 DVD±RW and CD-RW Super Multi Double-Layer Combo with LightScribe optical drive for use in standard computer models with AMD processors (includes bezel and bracket) 482181-001 Blu-ray BD ROM and DVD±RW optical drive for use in standard computer models with Intel processors (includes bezel and bracket) 482181-002 Blu-ray BD ROM and DVD±RW optical drive for use in standard computer models with AMD processors...

  • Page 48

    Spare part Description number 486832-001 TouchPad button 486833-001 Plastics kit 486834-001 Rubber feet kit for use with all computer models 486835-001 RTC battery 486836-001 DC-in audio cable 486837-001 Speaker assembly 486838-001 Heat sink (includes thermal material) for use in models with Intel processors 486840-001 Audio board (includes audio connectors, infrared lens, and audio board cable) 486841-001...

  • Page 49

    Spare part Description number 486893-001 Display bezel for use only with standard computer models not equipped with a camera/microphone module (includes openings for microphones) 486894-001 Display hinge kit for use with Flush Glass display assemblies 486901-001 Keyboard for use with standard computer models for use in The United States 486901-031 Keyboard for use with standard computer models for use in The United Kingdom 486901-041...

  • Page 50

    Spare part Description number Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.

  • Page 51

    Spare part Description number 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 491856-001...

  • Page 52

    Spare part Description number 495646-161 Keyboard for use with bronze-colored Special Edition computer models for use in Latin America 495646-171 Keyboard for use with bronze-colored Special Edition computer models for use in Saudi Arabia 495646-201 Keyboard for use with bronze-colored Special Edition computer models for use in Brazil 495646-251 Keyboard for use with bronze-colored Special Edition computer models for use in Russia 495646-281...

  • Page 53

    Spare part Description number 496728-001 320-GB hard drive for use in swappable bay in bronze-colored Special Edition computer models (includes metal bracket) 496729-001 Rubber kit for use with standard computer models 496730-001 System board (includes thermal material) for use in models with Intel processors equipped with a 512-MB discrete graphics subsystem 496731-001 Screw kit for use with Flush Glass display assemblies...

  • Page 54

    Spare part Description number 499993-001 400-GB hard drive for use in computer models with AMD processors 502591-001 Swappable bay blank for use in bronze-colored Special Edition computer models 502592-001 Hinge trim for use on bronze-colored Special Edition computer models with Flush Glass display assemblies 502593-001 Display trim for use with bronze-colored Special Edition computer models with Flush Glass display assemblies...

  • Page 55: Removal And Replacement Procedures Preliminary Replacement Requirements, Tools Required, Service Considerations, Plastic Parts

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 56: Cables And Connectors, Drive Handling

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 57: Grounding Guidelines, Electrostatic Discharge Damage

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 58: Packaging And Transporting Guidelines, Workstation Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 59: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 60: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61: Serial Number, Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 104 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 62: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Description Spare part number Rubber Kit for use with all computer models (includes computer feet and screw covers) 486834-001 Chapter 4 Removal and replacement procedures...

  • Page 63: Battery

    Battery Description Spare part number ● 12-cell, 8.80-Ah 484172-001 ● 6-cell, 2.55-Ah 484171-001 ● 6-cell, 2.20-Ah 482186-003 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 64

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 65: Optical Drive

    Optical drive Description Spare part number For use in standard computer models with AMD processors: ● Blu-ray BD ROM and DVD±RW Drive 482181-002 ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 482177-002 ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 482175-002 For use in bronze-colored Special Edition computer models with AMD processors: ●...

  • Page 66

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 55). Remove the optical drive: Position the computer with right side toward you. Slide the swappable bay release latch (1) away from the battery bay.

  • Page 67: Hard Drive

    Hard drive Description Spare part number For use in computer models with AMD processors: ● 500-GB, 5400-rpm 497184-001 ● 400-GB, 5400-rpm 499993-001 ● 320-GB, 5400-rpm 459611-004 ● 250-GB, 5400-rpm 454605-002 ● 160-GB, 5400-rpm 454925-002 ● 120-GB, 5400-rpm 454924-002 For use in computer models with Intel processors: ●...

  • Page 68

    Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 69

    Remove the hard drive from the hard drive bay (4). If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 70: Wlan Module

    WLAN module Description Spare part number WLAN modules 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 480985-001 Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...

  • Page 71

    Description Spare part number Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St.

  • Page 72

    Remove the battery (see Battery on page 55). Remove the hard drive bay cover (see Hard drive on page Remove the WLAN module: Disconnect the wireless antenna wires (1) from the from the wireless module. Remove the 2 Phillips PM2.0×4.0 screws (2) securing the WLAN module to the computer. Remove the WLAN module (3) by pulling it away from the slot at an angle.

  • Page 73: Wwan Module

    WWAN module Description Spare part number WWAN modules HP EVDO-A WWAN module for use in the United States 451131-002 HP HSPA/BIRDDOG WWAN module 483377-001 HP UMTS/HSDPA/EDGE WWAN module, including GPRS 459350-001 CAUTION: The WWAN module and the WLAN module are not interchangeable. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices...

  • Page 74

    NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. Remove the two Phillips PM2.0×4.0 screws that secure the module to the computer (2). Remove the WWAN module (3) by pulling the module away from the slot at an angle.

  • Page 75: Memory Module

    Memory module Description Spare part number Memory modules (800-MHz, PC2-6400, 1-DIMM) For use in computer models with AMD processors: ● 2048-GB 482169-002 ● 1024-MB 482168-002 ● 512-MB 482167-002 For use in computer models with Intel processors: ● 2048-MB 482169-001 ● 1024-MB 482168-001 ●...

  • Page 76

    Lift the right side of the cover (2), swing it to the left, and remove the cover (3). The memory module compartment cover is included in the Plastics Kit, spare part number 486833-001. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

  • Page 77: Rtc Battery

    RTC battery Description Spare part number RTC battery 486835-001 NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 78: Camera/microphone Module For Standard Display Assembly

    Camera/microphone module for standard display assembly Description Spare part number Camera/microphone module (includes camera/microphone module bracket and 2-sided 486876-001 tape) If it has been determined that the camera/microphone module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera/microphone module.

  • Page 79

    Release the camera/microphone module assembly from the display enclosure brackets (1), and lift it out as far as the camera/microphone module cable allows (2). Disconnect the camera/microphone module cable (3) from the camera/microphone module. Reverse this procedure to install the camera/microphone module. Component replacement procedures...

  • Page 80: Keyboard

    Keyboard Description Spare part number Keyboards For use with standard computer models: ● Brazil 486901-201 ● Denmark, Finland, Norway, and Sweden 486901-DH1 ● France 486901-051 ● French Canada 486901-121 ● Germany 486901-041 ● Greece 486901-151 ● International 486901-B31 ● Israel 486901-BB1 ●...

  • Page 81

    Description Spare part number ● Israel 495646-BB1 ● Italy 495646-061 ● Japan 495646-291 ● Latin America 495646-161 ● The Netherlands and Europe 495646-A41 ● Portugal 495646-131 ● Russia 495646-251 ● Saudi Arabia 495646-171 ● South Korea 495646-AD1 ● Spain 495646-071 ●...

  • Page 82

    Remove the two Phillips PM2.5×17.0 screws (1), and the Phillips PM2.5×9.0 screw (2) that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Lift the rear edge of the keyboard (1) until it rests at an angle. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover.

  • Page 83

    Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 84: Keyboard Cover

    Keyboard cover Description Spare part number Keyboard covers ● For use with standard computer models 486852-001 ● For use with bronze-colored Special Edition computer models 495663-001 Before removing the keyboard cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 85

    Remove the keyboard cover (4). Reverse this procedure to install the keyboard cover. Component replacement procedures...

  • Page 86: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module 483113-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 87: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 486837-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 88

    Lift the speaker assembly (5) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures...

  • Page 89: Sim Connector Board

    SIM connector board Description Spare part number SIM module for models with WWAN 486845-001 NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer.

  • Page 90

    Reverse this procedure to install the SIM connector board. Chapter 4 Removal and replacement procedures...

  • Page 91: Display Assembly

    Display assembly Description Spare part number Display assemblies ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 486882-001 use with standard computer models ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 496736-001 use with bronze-colored Special Edition computer models ●...

  • Page 92

    Description Spare part number ● For use with standard computer models with a camera/microphone module 486890-001 ● For use with bronze-colored Special Edition computer models with a camera/ 496734-001 microphone module ● For use with standard computer models 494967-001 ● For use with bronze-colored Special Edition computer models 496742-001 ●...

  • Page 93

    Locate the wireless antenna cable (1), and remove from path (2). Disconnect the wireless antenna cable from the system board (3). Remove the wireless antenna cable from the path (1) and disconnect it from the system board (2). CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws.

  • Page 94

    Remove the display assembly (2). If it is necessary to replace other display assembly components, continue to the section that corresponds to the appropriate display assembly Chapter 4 Removal and replacement procedures...

  • Page 95: Standard Display Assembly

    Standard display assembly If it is necessary to replace the standard display bezel or any of the standard display assembly internal components, remove the following screw covers (1) and screws (2). Flex the inside edges of the top (1) and sides (2) of the display bezel until the bezel disengages from the display enclosure.

  • Page 96

    Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Remove the display inverter. If it is necessary to replace the standard display panel, remove the four Phillips PM2.5×6.0 screws (1), and the four Phillips PM2.5×4.0 screws (2) that secure the display panel to the display enclosure.

  • Page 97

    Remove the display panel cable (4). If it is necessary to replace the standard display hinges, remove the eight Phillips PM2.0×4.0 screws (1) that secure the hinges to the display panel. Remove the display hinges (2). If it is necessary to replace the standard display wireless antenna transceivers and cables, remove the two Phillips PM2.5×4.0 screws (1) that secure each transceiver to the display enclosure.

  • Page 98

    Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the standard display assembly. Chapter 4 Removal and replacement procedures...

  • Page 99: Flush Glass Display Assembly

    Flush Glass display assembly If it is necessary to replace the Flush Glass display enclosure or any of the replaceable Flush Glass display assembly components, remove the following screw covers (1) and screws (2): Turn the display assembly over. Slide the display enclosure toward the bottom edge of the assembly (1), and lift up to detach (2). Disconnect the LED board from the enclosure (3) to remove the enclosure.

  • Page 100

    Disconnect the camera/microphone module cable (3) from the camera/microphone module. If it is necessary to replace the Flush Glass display panel cable, turn the display assembly over. Release the foil shield covering the display panel cable (1). Remove the tape (2) securing the cable to the display panel. Disconnect the display panel cable (3) from the display panel.

  • Page 101

    If it is necessary to replace the inverter, remove the four Phillips PM2.5×4.0 screws (1) that secure the inverter cover to the display assembly, and remove the inverter cover (2). Release the inverter from the display assembly, and lift as far as the attached cables will allow (1).

  • Page 102

    Remove the hinges (4). If it is necessary to replace the wireless antenna assembly, remove the two Phillips PM2.5×4.0 screws (1) that secure the transceivers to the display enclosure. Detach the wireless antenna transceivers (2) from the display enclosure. Remove the wireless antenna cables from the clips (3) built into the display enclosure. Remove the wireless antenna transceivers and cables (4) from the display enclosure.

  • Page 103: Top Cover

    Top cover Description Spare part number Top covers (include TouchPad and TouchPad cable) ● Equipped with a fingerprint reader (includes fingerprint reader board and cable) 486830-001 ● Not equipped with a fingerprint reader 488105-001 ● For bronze-colored Special Edition computer models equipped with a fingerprint reader 495661-001 ●...

  • Page 104

    Remove the three Phillips PM2.5×9.0 screws (1), the two Phillips PM2.5×6.0 screws (2), and the one Phillips PM2.5×4.0 screws (3) that secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Disconnect the Bluetooth module cable (1), the TouchPad cable (2), the fingerprint reader board cable (3), and the USB board cable (4) from on the system board.

  • Page 105

    Lift the front edge of the top cover (2) and remove it (3). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 106: Touchpad

    TouchPad Description Spare part number TouchPad (include TouchPad bracket and TouchPad cable) 494960-001 TouchPad button 486832-001 TouchPad bracket (included with top cover spare part kits and with TouchPad) 494961-001 Before removing the TouchPad, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 107

    Remove the TouchPad board from the top cover (3). Reverse the above procedure to reassemble and install the TouchPad. Component replacement procedures...

  • Page 108: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader 486828-001 Before removing the fingerprint reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 109

    Remove the fingerprint reader from the top cover (3). Reverse the above procedure to reassemble and install the fingerprint reader. Component replacement procedures 101...

  • Page 110: Modem Module

    Modem module Description Spare part number Modem module for use with most computer models 461749-001 Modem module for use with computer models in Australia and New Zealand 461749-011 Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 111

    Lift up on the back of the modem module (3) to disconnect it from the system board. Remove the modem module. Reverse the above procedure to install the modem module. Component replacement procedures 103...

  • Page 112: Audio Board

    Audio board Description Spare part number Audio board (includes audio connectors, infrared lens, and audio board cable) 486840-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 113

    Remove the audio board (4). Reverse the above procedure to install the audio board. Component replacement procedures 105...

  • Page 114: Usb Board

    USB board Description Spare part number USB board (includes USB board cable) 486842-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 115

    Lift the USB board (4) straight up to remove it from the computer. Reverse this procedure to install the USB board. Component replacement procedures 107...

  • Page 116: Tv Tuner Antenna

    TV tuner antenna Description Spare part number TV tuners ● ATSC/NTSC TV tuner antenna 482900-001 ● TV tuner antenna with PAL jack 482900-002 ● ATSC/NTSC TV tuner 482899-001 ● DVB-T/ANG Integrated TV tuner 482899-002 ● DVB-T tuner 482899-003 If it has been determined that the TV tuner antenna cable is the component that must be replaced to complete the computer repair, follow the procedures in this section to replace the cable.

  • Page 117

    Remove the cable from the base enclosure clips (2). Reverse this procedure to install the TV tuner antenna cable. Component replacement procedures 109...

  • Page 118: System Board

    System board Description Spare part number System boards (include thermal material) For use in computer models with Intel processors: ● On models equipped with a 256-MB discrete graphics subsystem 486723-001 ● On models equipped with a 512-MB discrete graphics subsystem 496730-001 ●...

  • Page 119

    Disconnect the power connector cable from the system board. Remove the two Phillips PM1.5×9.0 slotted screws (1), and the Phillips PM2.5×4.0 screw (2) that secure the system board to the computer. Use the optical drive connector (1) to lift the right side of the system board until it rests at an angle. Lift the system board (2).

  • Page 120

    Release the system board (3) by sliding it to the right at an angle until the connectors on the left side of the system board disengage from the base enclosure. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...

  • Page 121: Power Button Board

    Power button board Description Spare part number Power button with connector cable 486853-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 122

    Remove the power button board (3). Reverse this procedure to install the power button board. 114 Chapter 4 Removal and replacement procedures...

  • Page 123: Modem Module Cable

    Modem module cable Description Spare part number Modem module cable for use with computer models with Intel processors 494981-001 Before removing the modem module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 124

    Remove the cable from the base enclosure clips (2). Reverse the preceding procedure to install the modem module cable. 116 Chapter 4 Removal and replacement procedures...

  • Page 125: Fan And Heat Sink

    Fan and heat sink Description Spare part number Heat sink (includes thermal material) ● For use in models with UMA graphics subsystems 486838-001 ● For use in models with discrete graphics subsystem models (includes fan) 492262-001 Fan (includes thermal material) 486844-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side...

  • Page 126

    Lift the fan up (2) to remove. If it is necessary to replace the heat sink, select the section following that relates to the correct system board. 118 Chapter 4 Removal and replacement procedures...

  • Page 127: Heat Sink Assembly For Discrete Graphics System

    Heat sink assembly for discrete graphics system Loosen the four Phillips PM2.0×10.0 captive screws (1) that secure the heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

  • Page 128: Heat Sink Assembly For Uma Graphics System

    Heat sink assembly for UMA graphics system Loosen the four Phillips PM2.0×10.0 captive screws (1) that secure the heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

  • Page 129: Processor

    Processor Description Spare part number Processors (include thermal material) AMD processors: ● Turion 64 ZM-86 (2.4-GHz, 2-MB L2 cache) 487345-005 ● Turion 64, ZM-84 (2.3-GHz, 2-MB L2 cache) 497177-001 ● Turion 64 ZM-82 (2.2-GHz, 2-MB L2 cache) 487346-005 ● Turion 64 ZM-80 (2.1-GHz, 2-MB L2 cache) 487347-005 ●...

  • Page 130

    Remove the battery (see Battery on page 55). Remove the following components: Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Keyboard cover (see Keyboard cover on page Display assembly (see Display assembly on page Top cover (see Top cover on page...

  • Page 131: Starting The Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 132: Changing The Language Of The Setup Utility, Using The Setup Utility

    Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.

  • Page 133: Displaying System Information, Restoring Default Settings In The Setup Utility

    Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 134: Exiting The Setup Utility

    Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ● To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 135: Setup Utility Menus, Main Menu, Security Menu

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ●...

  • Page 136: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. Processor C4 State (select models only) Enable/disable the processor C4 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving.

  • Page 137: Diagnostics Menu

    Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self Test (select models Run a comprehensive self-test on a secondary hard drive.

  • Page 138: Computer Specifications

    Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 2.60 to 3.90 cm 1.02 to 1.54 in Width 33.40 cm 13.15 in Depth 23.70 cm 9.33 in Weight (with optical drive, hard drive, and battery) 2.49 kg 5.49 lbs Input power Operating voltage 18.5 V dc —19.0 V dc...

  • Page 139: Inch, Wxga, Brightview Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA, BrightView display specifications Metric U.S.

  • Page 140: Hard Drive Specifications

    Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 102 g 102 g 102 g 102 g 102 g Interface type SATA...

  • Page 141: Hd Dvd-rom Drive With Supermulti Dvd±r/rw Double Layer Support Specifications

    HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, DVD+R, DVD+R(9), DVD+RW, DVD-R, MIXED MODE CD, CD-I, CD-I Bridge DVD-R(9),DVD-RW, DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...

  • Page 142: Blu-ray Disc Rom Drive With Supermulti Dvd±r/rw Double-layer (dl) Support Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, DVD+R, DVD+R(9), DVD+RW, DVD-R, MIXED MODE CD, CD-I, CD-I Bridge DVD-R(9),DVD-RW, DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...

  • Page 143: Dvd±rw And Cd-rw Super Multi Double-layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, Video DVD-RAM CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW,...

  • Page 144: High Definition Dvd-rom And Dvd±rw Drive

    High Definition DVD-ROM and DVD±RW Drive Applicable disc Read: Write: CD-ROM XA, CD Digital CD-RW Audio, CD EXTRA, CD-I, CD- DVD+R, DVD+RW, DVD-R, I Ready, Photo-CD (Single DVD-RW, DVD-RAM, DVD-R and Multisession), Video CD, DL, DVD+R DL DVD (Single and double layer), DVD-R, DVD-RW, DVD+R, DVD+R DL, DVD-R DL, DVD+RW, DVD-RAM...

  • Page 145: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors.

  • Page 146: System Interrupt Specifications—intel Processors

    System interrupt specifications—Intel processors Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 147: System Interrupt Specifications—amd Processors

    System interrupt specifications—AMD processors Hardware IRQ System function ISA0 High precision event timer ISA1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard ISA8 High precision event timer ISA12 Alps Pointing-device (2 way) ISA13 Numeric data processor ISA14 ATA Channel 0 ISA15 ATA Channel 1 PCI5 Ricoh OHCI Compliant IEEE 1394 Host Controller...

  • Page 148: System I/o Address Specifications—intel Processors

    System I/O address specifications—Intel processors I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...

  • Page 149

    I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 150: System I/o Address Specifications—amd Processors

    System I/O address specifications—AMD processors I/O address (hex) System function (shipping configuration) 000 - 008 Direct memory access controller 000 - CF7 PCI Bus 00A - 00F Direct memory access controller 010 - 01F Motherboard resources 020 - 021 Programmable interrupt controller 022 - 03F Motherboard resources 040 - 043...

  • Page 151

    I/O address (hex) System function (shipping configuration) 360 - 361 Motherboard resources 376 - 376 ATA Channel 1 3B0 - 3BB nVidia MCP67M 3C0 - 3DF nVidia MCP67M 3F6 - 3F6 ATA Channel 0 4D0 - 4D1 Motherboard resources 0D00 - FFFF PCI bus 1000 - 107F Motherboard resources...

  • Page 152: System Memory Map Specifications—intel Processors

    System memory map specifications—Intel processors Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 153: System Memory Map Specifications—amd Processors

    System memory map specifications—AMD processors Memory address (hex) System function 000A0000 - 000BFFFF nVidia MCP67M 000A0000 - 000BFFFF PCI bus 000C0000 - 000C3FFF PCI bus 000C4000 - 000C7FFF PCI bus 000C80000 - 00CBFFF PCI bus 000CC000 - 000CFFFF PCI bus 000D000 - 00D3FFF PCI bus 000D4000 - 000D7FFF...

  • Page 154

    Memory address (hex) System function F6487000 - F6487FFF Standard OpenHCD USB Host Controller F6488000 - F6488FFF nVidia nForce Networking Controller F6489000 - F64890FF Standard Enhanced PCI to USB Host Controller FF6489400 - F64894FF Standard Enhanced PCI to USB Host Controller F6489800 - F648980F nVidia nForce Networking Controller F6489C00 - F6489CFF...

  • Page 155: 7 Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kits. Description Spare part number Screw Kits (includes all screws) ●...

  • Page 156: Phillips Pm1.5×9.0 Slotted Screw

    Phillips PM1.5×9.0 slotted screw Color Quantity Length Thread Head diameter Black 9.0 mm 1.5 mm 4.0 mm Where used: Two slotted screws that secure the system board to the base enclosure 148 Chapter 7 Screw listing...

  • Page 157: Phillips Pm2.0×3.0 Broadhead Screw

    Phillips PM2.0×3.0 broadhead screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 7.0 mm Where used: Two broadhead screws that secure the fingerprint reader board to the top cover Phillips PM2.0×3.0 broadhead screw 149...

  • Page 158: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 5.0 mm Where used: Two screws that secure the modem module to the computer Where used: Two screws that secure the optical drive to the computer 150 Chapter 7 Screw listing...

  • Page 159

    Where used: Two screws that secure the keyboard cover to the computer Where used: One screw that secures the power button board to the computer Where used: One screw that secures the Bluetooth module to the computer Phillips PM2.0×4.0 screw 151...

  • Page 160

    Where used: Eight screws that secure the display assembly hinge to the computer Where used: Three screws that secure the hard drive to the computer Where used: Two screws that secure the WLAN module to the computer 152 Chapter 7 Screw listing...

  • Page 161

    Where used: Two screws that secure the WWAN module to the computer Phillips PM2.0×4.0 screw 153...

  • Page 162: Phillips Pm2.0×10.0 Captive Screw

    Phillips PM2.0×10.0 captive screw Color Quantity Length Thread Head diameter Silver 10.0 mm 2.0 mm 5.0 mm Where used: Four captive screws (secured by C-clips) that secure the heat sink assembly to the system board 154 Chapter 7 Screw listing...

  • Page 163: Phillips Pm2.5×3.0 Screw

    Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the keyboard cover to the computer Phillips PM2.5×3.0 screw 155...

  • Page 164: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the USB board to the computer Where used: Three screws that secure the top cover to the computer 156 Chapter 7 Screw listing...

  • Page 165

    Where used: One screw that secures the system board to the base enclosure Where used: Two screws that secure the wireless antenna transceivers to the display enclosure Where used: One screw that secures the top cover to the computer Phillips PM2.5×4.0 screw 157...

  • Page 166

    Where used: Four screws that secure the display panel to the display assembly Where used: Two screws that secure the SIM connector board to the system board Where used: One screw that secures the keyboard cover to the top cover Where used: Five screws that secure the TouchPad to the top cover 158 Chapter 7 Screw listing...

  • Page 167

    Where used: Two screws that secure the audio board to the computer Where used: Two screws that secure the speaker assembly to the computer Where used: Two screws that secure the fan to the system board Phillips PM2.5×4.0 screw 159...

  • Page 168

    Where used: Two screws that secure the camera/microphone module to the Flush Glass display assembly Where used: Four screws that secure the inverter cover to the Flush Glass display assembly Where used: Six screws that secure the hinge to the Flush Glass display assembly 160 Chapter 7 Screw listing...

  • Page 169: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the top cover to the computer Where used: Four screws that secure the display bracket to the display assembly Phillips PM2.5×6.0 screw 161...

  • Page 170

    Where used: Two screws that secure the enclosure to the Flush Glass display assembly 162 Chapter 7 Screw listing...

  • Page 171: Phillips Pm2.5×6.0 Captive Screw

    Phillips PM2.5×6.0 captive screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: Four captive screws that secure the hard drive, memory, and WWAN covers to the computer Phillips PM2.5×6.0 captive screw 163...

  • Page 172: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: Two screws securing the keyboard cover to the computer Where used: Two screws that secure the bezel to the display assembly 164 Chapter 7 Screw listing...

  • Page 173: Phillips Pm2.5×9.0 Screw

    Phillips PM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the top cover to the computer Where used: One screw that secures the keyboard to the computer Phillips PM2.5×9.0 screw 165...

  • Page 174

    Where used: One screw that secures the keyboard cover to the top cover Where used: One screw that secures the speaker assembly to the top cover 166 Chapter 7 Screw listing...

  • Page 175: Phillips Pm2.5×17.0 Screw

    Phillips PM2.5×17.0 screw Color Quantity Length Thread Head diameter Black 17.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the keyboard to the computer Phillips PM2.5×17.0 screw 167...

  • Page 176: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive bracket to the hard drive 168 Chapter 7 Screw listing...

  • Page 177: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 178: Creating Recovery Discs

    Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. NOTE: Handle these discs carefully and keep them in a safe place.

  • Page 179: Backing Up Your Information, Backup Suggestions, Using System Restore Points, When To Create Restore Points

    Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ●...

  • Page 180: Create A System Restore Point, Restore To A Previous Date And Time

    Create a system restore point Select Start > Control Panel > System and Maintenance > System. In the left pane, click System Protection. Click the System Protection tab. Under Automatic restore points, select the disk for which you want to create a restore point. Click Create.

  • Page 181: Performing A Recovery, Recovering From The Recovery Discs

    Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 182: Connector Pin Assignments Audio-in (microphone)

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground 174 Chapter 9 Connector pin assignments...

  • Page 183: Audio-out (headphone)

    Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-out (headphone) 175...

  • Page 184: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 176 Chapter 9 Connector pin assignments...

  • Page 185: Rj-11 (modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem) 177...

  • Page 186: Rj-45 (network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 178 Chapter 9 Connector pin assignments...

  • Page 187: Hdmi

    HDMI Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2- Transition minimized differential signal (TDMS) data 1+ Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 1- Transition minimized differential signal (TDMS) data 0+ Transition minimized differential signal (TDMS) data 0 shield Transition minimized differential signal (TDMS) data 0-...

  • Page 188: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground 180 Chapter 9 Connector pin assignments...

  • Page 189: Power Cord Set Requirements, Requirements For All Countries Or Regions

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 190: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 191: Recycling Battery, Display

    11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

  • Page 192

    Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

  • Page 193

    Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.

  • Page 194

    Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.

  • Page 195

    Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.

  • Page 196

    Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.

  • Page 197: Index

    Index Symbols/Numerics battery release latch, camera/microphone module 1394 Power Saving 128 identifying 17 spare part number 70 bays camera/microphone module, spare battery 17 part number 27 AC adapter, spare part hard drive 17 camera/microphone, product numbers 33 bezel description 4 administrator password 127 illustrated 26 caps lock light, identifying 9...

  • Page 198

    network 178 display switch module feet RJ-11 177 illustrated 26 locations 54 RJ-45 178 spare part number 27, 83 spare part number 54 Universal Serial Bus display switch, identifying 13 fingerprint reader (USB) 180 displaying system identifying 11 connector, power 15 information 125 removal 100 connectors, service...

  • Page 199

    integrated webcam, num lock 10 identifying 13 power 9, 14 navigating in the Setup internal cards, product TouchPad 8 Utility 124 description 5 volume down 9 network jack, pin internal digital dual array volume mute 9 assignments 178 microphones, identifying 13 volume up 9 next/fast forward button, internal display switch,...

  • Page 200

    power-on password 127 removal/replacement speaker assembly previous/rewind button, preliminaries 47 removal 79 identifying 11 procedures 53 spare part number 22, 79 processor restore defaults 124 speakers, identifying 10 product description 1 restore points 171 specifications removal 121 restoring default settings 125 Blu-ray Disc ROM Drive 134 spare part numbers 24, 121 RJ-11 (modem) jack...

  • Page 201

    TouchPad cable, spare part WLAN module number 98 removal 62 TouchPad light, identifying 8 spare part numbers 34, 62 TouchPad on/off button 8 workstation guidelines 50 transporting guidelines 50 WWAN antennae, identifying 18 TV antenna/cable jack, WWAN module identifying 15 removal 65 TV tuner antenna, spare part spare part number 36, 65...

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