Replacing A Disk Drive - Dell PS5500 Maintenance Manual

Storage arrays disk drive maintenance
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Let disk drives warm to room temperature before installation. For example, let a disk drive sit
overnight before installing it in an array.
Do not remove a disk drive from its carrier. This action will void your warranty and support contract.
Maintain array cooling. Minimize the time that the chassis cover is open.
Install only disk drives of the same capacity, speed, and spin rate in an array. If an array contains disk
drives with different sizes, in some cases, the smallest disk drive in the array will determine how
much space can be used on each disk. For example, if the smallest disk drive is 400GB, only 400GB
of space will be available for use on each disk.
Do not remove a functioning disk drive from an array. If you remove a spare disk drive, replace it as
soon as possible.
Store replacement disk drives in the packaging in which they were shipped.

Replacing a Disk Drive

Do not remove a failed disk drive until you are ready to replace it.
To replace a failed disk drive:
1. Use an electrostatic wrist strap or a similar protective device.
2. Remove the bezel:
a. Insert the bezel key and turn it clockwise to unlock the bezel.
b. Push the bezel release latch up to disengage the bezel from the chassis.
c. Hold the bezel and pull the bezel away from the chassis.
3. Unlock and open the chassis cover:
a. Facing the front of the array, use a flathead screwdriver to turn the cam screws on the right side
and left side of the front panel counter-clockwise.
b. Hold the chassis handles on the right side and the left side of the front panel and pull the chassis
toward you, exposing the disk drives.
4. Confirm the disk drive you want to remove. The LED on a failed disk drive will be lit (yellow).
PS5500 Disk Drive Maintenance
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