Troubleshooting - Canon PIXMA MG6320 Online Manual

Troubleshooting

How Can I Change the Settings of My Image Garden?
You can change the settings of My Image Garden in the Preferences dialog box.
Preferences Dialog Box
Images Do Not Appear
Image analysis is performed immediately after installation. Therefore, images may not appear in the
Calendar view or Unregistered People view until the image analysis is completed.
Note
Identifying people... appears at Unregistered People in Global Menu during image analysis.
To display images in the Calendar view, Unregistered People view, or People view, or to use the item
recommendation function, the folders in which the images are saved need to be subject to image analysis.
Make sure that the folders in which the images are saved are subject to image analysis on the Image
Analysis Settings tab of the Preferences dialog box.
Image Analysis Settings Tab
Image Analysis (Face Identification) Fails
Adjust the face identification rate and other settings on the Image Analysis Settings tab of the
Preferences dialog box.
Image Analysis Settings Tab
Cannot Scan Properly
Refer to "Problems with Scanning" for your model from Home of the Online Manual for details.
Cannot Use PREMIUM Contents
Refer to "Cannot Use PREMIUM
Cannot Print in Windows XP
In Windows XP, you cannot print if the XPS Essentials Pack is not installed.
Download the XPS Essentials Pack from the Microsoft website.
Contents" for details.