Ericsson IP Vision Dialog 4425 User Manual
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Ericsson IP Vision Dialog 4425 User Manual

Businessphone communication platform
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Ericsson Dialog 4425 IP Vision
BusinessPhone Communication Platform
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  • Page 1: User Guide

    Ericsson Dialog 4425 IP Vision Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • • • • This text should then be hidden.
  • Page 2 EN/LZTBS 180 345 R2A © Ericsson Enterprise AB 2006 BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 3: Table Of Contents

    Add Microsoft Outlook Contacts ... 110 Web Server ... 112 Corporate Directory ... 122 Web ... 124 WAP Services ... 126 Useful Hints ... 131 Installation ... 132 Troubleshooting ... 144 Glossary ... 145 Index ... 147 BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 4: Welcome

    The User Guide describes the facilities of the BusinessPhone Communication Platform and the Ericsson Dialog 4425 IP Vision with a default programming. There may be some differences in the way your phone is programmed.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Important User Information

    • Do not disassemble the product. Contact a qualified service agency when service or repair work is required. • Do not use a telephone (other than cordless type) during an electrical storm. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 7: Disposal Of The Product

    BusinessPhone – Ericsson Dialog 4425 IP Vision • The handset may attract and retain small metal objects in the earcap region. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter.

  • Page 8: Description

    Description Description BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 9 BusinessPhone – Ericsson Dialog 4425 IP Vision Graphical display 320x80 pixels. Tilt able. See section page 12. Display menu keys The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function.
  • Page 10 Power adapter connection See section “Install cables” on page 135. Key Panel The extra key panel has 17 programmable keys. Up to four panels can be connected. See section BusinessPhone – Ericsson Dialog 4425 IP Vision “Key panel” on page 106.

  • Page 11: Lamp Indications

    Ô Ö Ô Õ Ô BusinessPhone – Ericsson Dialog 4425 IP Vision Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function. Extinguished lamp The function is not active.

  • Page 12: Display Information

    (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system). BusinessPhone – Ericsson Dialog 4425 IP Vision temperature (if a temperature sensor CorpDirectory <Time>...
  • Page 13 BusinessPhone – Ericsson Dialog 4425 IP Vision Two display versions The display examples in this guide are valid for both the Dialog 4425 v. 2 phone and the Dialog 4425 v. 1 phone, however the displayed text simulates the Dialog 4425 v. 2 phone. If there is any information for the other version than the one described, this is presented in a “Telephone version note”.

  • Page 14: Display Symbols

    Flashes when the access to system services is reduced (network dependent). Headset Preset Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 15: Menu Structure

    Å Æ Ç Å Æ Ç î BusinessPhone – Ericsson Dialog 4425 IP Vision Scroll up or to the left in the menu. Down Scroll down or to the right in the menu. Menu Structure The available IP specific telephone and network functions can be accessed via the menus.

  • Page 16: Menu Structure Dialog 4425 V. 1 Phone

    SW Server Proxy Server Proxy Address Proxy Port Gatekeeper Discovery Gatekeeper Password VLAN for LAN Port VLAN for PC Port BusinessPhone – Ericsson Dialog 4425 IP Vision WAP Services Central Directory Other WAP address Home Absence n Missed Select Profile Follow-me...

  • Page 17: Menu Structure Dialog 4425 V. 2 Phone

    Option Unit Hearing Level Network BusinessPhone – Ericsson Dialog 4425 IP Vision Menu structure Dialog 4425 v. 2 phone Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.

  • Page 18: Dial Tone

    Ringing signals are emitted from the phone. - repeated after 4 s - repeated after 4 s Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 19: Start The Phone - Log On/Off

    í É # BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Log On/Off All system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the required cables.

  • Page 20: Start The Phone

    Now the display informs you that the phone is connecting to the server and that the software is loading. This takes about 15 seconds. After a self-test, the phone is ready for log on. BusinessPhone – Ericsson Dialog 4425 IP Vision cables” on page 135. cables” on page 135.

  • Page 21: Lan Access Control (Network Authentication)

    Log on Log on BusinessPhone – Ericsson Dialog 4425 IP Vision LAN access control (network authentication) (Dialog 4425 v. 2 phone only). Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password.
  • Page 22 This takes about 1 minute. After a self test, the phone is ready for use or ready for log on. To log on, see section “Log On” on page 24. BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts (No change)

  • Page 23: Update Software

    (Yes) BusinessPhone – Ericsson Dialog 4425 IP Vision Update software If new software has to be loaded into your phone, the display is showing this. When new application software is available, the following display is shown: Settings CallList A new version of the bootrom software...
  • Page 24 Log on to go ahead. If a password is not required, the display shows your extension number, and the phone is ready for use: BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 May 2003 Erase...
  • Page 25 Log on BusinessPhone – Ericsson Dialog 4425 IP Vision Settings CallList Contacts Log off Absence The user name and the extension number can consist of one or two rows. The name can have max. 20 characters; if the name is too long (more than 20 characters) and a space exists (e.g.

  • Page 26: To Log On With A Different Extension Number

    The following idle mode menu is displayed, and the phone is ready for use. Settings CallList Contacts Absence Note: It is not possible to log off, when a phone has been programmed according to this option. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 May 2004 CONF ROOM 9318...

  • Page 27: Log Off

    ChangeUser Log on Log on Log off BusinessPhone – Ericsson Dialog 4425 IP Vision Option 3 The following idle mode menu is displayed. You can log on with your own extension number and get your personal categories. Settings CallList Contacts Absence Press (see display).

  • Page 28: Incoming Calls

    Note: The rejected call is added to the Call List, see section “Call List” on page 37. Handsfree Press without lifting the handset. Press without lifting the handset. You are connected via the loudspeaker and microphone. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 May 2003 EXTENSION 9318 Reject...

  • Page 29: Answer A Second Call

    í Reject BusinessPhone – Ericsson Dialog 4425 IP Vision Press to terminate a handsfree call. To another extension (Call pick-up) You can answer a call to another extension from any phone in your office. Enter the ringing extension. You receive busy tone.

  • Page 30: Outgoing Calls

    When the dialled number is free and ringing, the display shows: Settings CallList Contacts Calling ... BROWN JANE 4736 BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 May 2003 EXTENSION 9318 CorpDirectory 12:46 12 May 2003 EXTENSION 9318...

  • Page 31: Last External Number Redial

    Ö Â Line í BusinessPhone – Ericsson Dialog 4425 IP Vision When the connection has been established, the display shows the other party’s name and number (if supported by the network). Lift the handset Note: You can make your calls faster, using Common Abbreviated Numbers and by programming your own Abbreviated Numbers.

  • Page 32: Automatic Callback

    (if this function is allowed). Press to camp-on. Keep handset off hook. When the called extension replaces the handset it will be called automatically. BusinessPhone – Ericsson Dialog 4425 IP Vision “Alternative programming for Intrusion” on page 105. CorpDirectory 12:46 12 May 2003...

  • Page 33: Diverted Extension

    BusinessPhone – Ericsson Dialog 4425 IP Vision Notes: If you receive the busy tone again, the desired extension does not allow Camp-on. The number for Camp-on may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on,...

  • Page 34: Abbreviated Numbers

    Stored numbers can consist of a maximum of 24 digits. For programming them, see chapter page 94. To use the function or call the number, just press the key. Press to make a call (pre-programmed). BusinessPhone – Ericsson Dialog 4425 IP Vision “Programmable Keys” on...

  • Page 35: Individual Abbreviated Numbers

    ** *51* BusinessPhone – Ericsson Dialog 4425 IP Vision Individual Abbreviated Numbers You can program and activate your most frequently used external numbers on the digit keys Note: To program individual abbreviated numbers, your extension has to be authorized by the system administrator.
  • Page 36 #51* #51# Cancel one specific Individual Abbreviated Number Lift the handset. Press. Enter an Abbreviated Number between 0 and 9 and press. Cancel all Individual Abbreviated Numbers Lift the handset. Press. Verification tone. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 37: Call List

    CallList Call more... BusinessPhone – Ericsson Dialog 4425 IP Vision Call List Your incoming calls (answered, missed and rejected) and outgoing calls are stored in the Call List. The calls in the Call List can also be added to the Phone Book, see section page 69.
  • Page 38 Press to add the number to the Phone Book (see display), (Dialog 4425 v. 1 only). See section “Add missed, rejected, answered or dialled calls to the Contacts (Phone Book)” on page 40. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 39: Missed/Rejected Calls

    1 Missed Call more... BusinessPhone – Ericsson Dialog 4425 IP Vision Missed/Rejected calls The number of missed calls is shown in the bottom line of the Home menu in idle mode: Settings CallList Contacts Log off Absence Press (see display).
  • Page 40 Contacts BROWN JANE -?!,.:;"'()1 Exit Number How to edit an entry and for further information, see sections “Contacts (Phone Book)” on page 69 and BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 4736 CorpDirectory 4736 Erase Save “Write Text” on page 90.
  • Page 41 Delete an entry from the Call List CallList Select with the navigation keys (see display). Press to browse the CallList (see display). more... Press (see display). Delete Press (see display). The selected entry will be deleted. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 42: During Calls

    Note: You can adjust the volume, see section and loudspeaker volume” on page 102. Press to end the call. From handsfree to handset You have an ongoing handsfree conversation. Lift the handset. Conversation via the handset. BusinessPhone – Ericsson Dialog 4425 IP Vision “Handset...

  • Page 43: Refer Back

    Ô 2 Line Ô 1 Õ Line BusinessPhone – Ericsson Dialog 4425 IP Vision Mute You have an ongoing conversation. Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the conversation in your room.

  • Page 44: Transfer To A Busy Extension

    (if Camp-on is allowed). Callback You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again. BusinessPhone – Ericsson Dialog 4425 IP Vision “Useful...

  • Page 45: Call Waiting

    Line Ö Ô 3 Line BusinessPhone – Ericsson Dialog 4425 IP Vision Call Waiting If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you. To terminate the ongoing call and answer the waiting call Replace the handset to finish the ongoing call.

  • Page 46: Common Hold

    Press again to retake the call that has been put on hold. Pick-up on another extension: Enter the extension number that put the call on hold. Press. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 47: Send Message

    To send a Call Me message. Press to send. Voice message To send a Voice message. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 48: Diversion When Your Extension Is Busy

    If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a pre-programmed diversion address. BusinessPhone – Ericsson Dialog 4425 IP Vision (Diversion when your extension is Fixed Diversion,...

  • Page 49: Fixed Diversion

    *21# #21# BusinessPhone – Ericsson Dialog 4425 IP Vision Diversion when your extension is not active If your extension is not active (logged off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address. Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g.
  • Page 50 Absence Cancel Internal Diversion Press (see display). Press (see display). Repeat until the Follow-me menu is framed. Press (see display). Press to deactivate (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 Mar 2004 Select CorpDirectory 12:46...
  • Page 51 Absence Select BusinessPhone – Ericsson Dialog 4425 IP Vision Program and activate External Diversion To set a new Individual External Diversion address: Note: To use the external diversion function, your extension has to be authorized by the system administrator. Press (see display).

  • Page 52: Cancel External Diversion

    Divert your calls to an external position. Press to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that call forwarding is active. Press. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 53: Activate Follow-Me

    *21* í #21* í BusinessPhone – Ericsson Dialog 4425 IP Vision Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone.

  • Page 54: Bypass Call Forwarding

    Note: To use this function, your extension has to be authorized by the system administrator. Press. Enter extension number. Press. You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 55: Absence Information

    BusinessPhone – Ericsson Dialog 4425 IP Vision Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.

  • Page 56: Enter Information

    (01-12) day (01-31) Lunch back at, hour minute Meeting back at, hour minute Vacation back, month day Illness back, month day BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 Mar 2004 Select CorpDirectory 12:46 12 Mar 2004 CHRISTOPH SMITH...

  • Page 57: Voice Information

    *23* í BusinessPhone – Ericsson Dialog 4425 IP Vision Voice information Press to enter information mode. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to activate. Press to finish the procedure.

  • Page 58: Change Information

    Erase information Press (see display). Press (see display). Repeat until the Absence Reason menu is framed. Press (see display). The No Absence menu is framed. Press (see display). The programmed information is erased. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 59: Mailbox System

    *21* í BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section page 64.
  • Page 60 New incoming calls will be signalled on your phone again. Note The mailbox is still active if is defined as pre- programmed diversion address for the feature when there is no answer busy. BusinessPhone – Ericsson Dialog 4425 IP Vision Diversion Diversion when your extension...

  • Page 61: Access The Mailbox

    Õ Ô Message BusinessPhone – Ericsson Dialog 4425 IP Vision Access the Mailbox The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g. mobile phone) • Listen to available messages •...

  • Page 62: Listen To Your Messages

    Select one of the three message categories (new, heard, stored). Listen to your messages and follow the voice announcements in the dedicated menu. • play message again • forward a message • get date and time info BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 63: Forward A Voice Message

    í BusinessPhone – Ericsson Dialog 4425 IP Vision • pause during play • play previous message • store message • play next message • erase message Note: Voice messages will be heard. “Call me” messages will call the sender (these messages cannot be stored).

  • Page 64: Change Your Personal Greeting

    When you activate the diversion, the recorded greeting is played to the next caller. Press to finish the procedure. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 65: Send Messages Via Your Mailbox

    BusinessPhone – Ericsson Dialog 4425 IP Vision Send Messages via your Mailbox With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner. A recorded message can either be sent to one or to multiple mailboxes.
  • Page 66 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015. Note: The notification number and time must be programmed before you activate the notification. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 67: Change Password

    í #*72* í BusinessPhone – Ericsson Dialog 4425 IP Vision Change Password Change the password via your mailbox Access the mailbox. (See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu. Select to change the password.

  • Page 68: Dictaphone Function

    The maximum recording time is four minutes and 15 seconds. Select options below: Press to play-back. Press and speak to re-record. Press to stop the recording and save the message. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4425 IP Vision “Listen to your Messages” on...

  • Page 69: Contacts (Phone Book)

    Ç BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts (Phone Book) You can store your most frequently used numbers in PhoneBook (Dialog 4425 v.2) or in your phone. The Contacts (PhoneBook) can be stored centrally on a server. For details please ask your system administrator.
  • Page 70 Note: If you press and hold the key 2 for more than a second, up to five entries starting with A are displayed. If the search result comprises more than five entries, use menu key to scroll the list. BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 71 Ç Select Search Call BusinessPhone – Ericsson Dialog 4425 IP Vision Option 2: Select the Contacts (PhoneBook) tab with the Navigation keys (see display). Press (see display). Settings CallList Contacts Dial name Enter name Exit Press the key with the corresponding letter until the initial letter of the name is displayed.
  • Page 72 Contacts BROWN JANE Edit Press to save (see display). The name and number are stored in the Phone Book. Press to edit the name and number again (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory CorpDirectory CorpDirectory 4736...
  • Page 73 Select Search Select Edit Erase BusinessPhone – Ericsson Dialog 4425 IP Vision Edit a name and number in Contacts (PhoneBook) Select the Contacts (PhoneBook) tab with the Navigation keys (see display). Press to mark the Edit option (see display). Press (see display).
  • Page 74 Change the number and press (see display). Press to save (see display). The edited name and number are stored in the Phone Book. Press to edit the name and number again (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 75 Ç Select Search Delete Cancel BusinessPhone – Ericsson Dialog 4425 IP Vision Delete a name and number in Contacts (PhoneBook) Select the Contacts (PhoneBook) tab with the Navigation keys (see display). Press (see display). Press until Delete is marked in the display.

  • Page 76: System Phonebook

    Use the System Phonebook Press to search for internal directory numbers Press to search for common abbreviated numbers To exit the System Phonebook Press to exit BusinessPhone – Ericsson Dialog 4425 IP Vision Book)” on page 69, which is an...

  • Page 77: Make A Call

    ¿ Õ Ô Line BusinessPhone – Ericsson Dialog 4425 IP Vision Make a Call Enter the first letter(s) of the name. When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly.

  • Page 78: Key System

    Press a free Line key (pre-programmed). Enter the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 79: Supervision/Telephone Attendance

    Ô Michael Ô Michael BusinessPhone – Ericsson Dialog 4425 IP Vision Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/ Attendance key is programmed on your telephone, you are able to...

  • Page 80: Common Bell

    Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group are limited to eight (including Tandem configurations). BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 81: Answer Calls

    *28* groups: í BusinessPhone – Ericsson Dialog 4425 IP Vision Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy, an incoming call is being queued.
  • Page 82 Please ask your system administrator for the configured number. Press. The display shows: Settings CallList Contacts PBX . GROUP LOGGED OUT Log off Absence Press. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory 12:46 12 Mar 2004 CHRISTOPH SMITH 9318 1 Missed...

  • Page 83: Other Useful Features

    *28# í BusinessPhone – Ericsson Dialog 4425 IP Vision Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more...

  • Page 84: To Deactivate The Tandem Configuration

    For outgoing calls: • Both telephones are treated as 2 separate extensions. Transferring a call between members of a Tandem unit Press. Enter own directory number. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 85: Cancel Reminder

    *32* í #32# í BusinessPhone – Ericsson Dialog 4425 IP Vision Reminder The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Press. Enter Reminder time and press. (00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.

  • Page 86: Door Phone

    Press. Enter the door-opener´s directory number. Please ask your system administrator for the number. Note: You can also program the door-opener’s directory number as a Common Abbreviated Number or a Function key. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 87: Direct Inward System Access (Disa)

    BusinessPhone – Ericsson Dialog 4425 IP Vision Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company.

  • Page 88: Account Number

    When your call is answered you can continue to dial digits which will be sent as DTMF digits (tone signals) to the called device in order to activate the desired functions. BusinessPhone – Ericsson Dialog 4425 IP Vision (DISA)” on page 87.

  • Page 89: Least Cost Routing

    BusinessPhone – Ericsson Dialog 4425 IP Vision Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.

  • Page 90: Write Text

    Press to toggle between upper and lower case. Press the Volume Up key to enter the character. Moves cursor to next position. Use also for space. Press the Volume Down key as backspace to erase incorrect entry. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory Erase Save...
  • Page 91 444 ì 66 ì BusinessPhone – Ericsson Dialog 4425 IP Vision Example: Enter the first character code, followed by the Volume Up key. This sequence - numbers always followed by the Volume Up key - gives the word IN_ .

  • Page 92: Settings

    When you select a setting on the left side, the display will show additional information, for example: Settings CallList Contacts Programmable Keys Ring Character Time & Date Language Display Contrast Exit BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory Select...
  • Page 93 Select Press to select the menu option marked on the left side of the display (see display). Save Press to save a setting (see display). Cancel Press to abort the process (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 94: Programmable Keys

    If the key has been programmed previously by you, the function or telephone number programmed is shown in the display. Settings CallList Contacts Programmable Keys Current number: Enter new number: 0 Cancel BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory CorpDirectory CorpDirectory Erase Save...

  • Page 95: Ring Character

    Select Save Cancel Exit BusinessPhone – Ericsson Dialog 4425 IP Vision Enter a function code (4 digits). Press to store the code (see display). Press to return to the previous menu (see display). Note: If you want to delete the last entered digit, press Erase once.

  • Page 96: Time And Date

    Press to select Time Format (see display). Two time formats are available: 24 hour mode and 12 hour mode. Settings CallList Contacts Time Format 24 hour 12 hour Cancel BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory Select CorpDirectory Select...
  • Page 97 Select Settings Select Select Exit BusinessPhone – Ericsson Dialog 4425 IP Vision Press to change the time format (see display). Press to select the highlighted format (see display). To set the date format Select with the navigation keys (see display).
  • Page 98 Espanol Exit Press to browse through the different language settings (see display). Press to select the marked language (see display). Press to return to the previous menu (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory Select CorpDirectory Select...

  • Page 99: Display Contrast

    Settings Select - or + Save Exit Æ BusinessPhone – Ericsson Dialog 4425 IP Vision Display contrast The display contrast can be changed. Change the contrast on the display Select Settings in the top menu (see display). Press (see display).
  • Page 100 Note: The menu key Cancel can be used to leave the menu without saving the changes. Press to store the contrast level (see display). Press to return to the previous menu (see display). Press to return to idle mode. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory...

  • Page 101: Option Unit

    Select Select Exit Æ BusinessPhone – Ericsson Dialog 4425 IP Vision Option unit If your phone is equipped with an option unit, you can use this menu to select the function of the option unit. Change the function of the option unit Select Settings in the top menu (see display).

  • Page 102: Handset And Loudspeaker Volume

    Note: The menu key Cancel can be used to leave the menu without saving the changes. Press to store the framed hearing level (see display). Press to return to the previous menu (see display). Press to return to idle mode. BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory...

  • Page 103: Ring Signal Volume

    ì É É BusinessPhone – Ericsson Dialog 4425 IP Vision Ring signal volume Use the Volume keys to adjust the ring signal volume when the phone is in idle mode or ringing. Adjusted volume is stored. Press to change the volume.

  • Page 104: Network Settings

    Proxy Server • Gatekeeper Discovery • Gatekeeper • Password (IP telephone) Note: If you have a question concerning your network settings, please consult your system administrator. Press to return to the previous menu. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 105: Alternative Programming For Automatic Callback, Camp-On, Intrusion

    BusinessPhone – Ericsson Dialog 4425 IP Vision Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.

  • Page 106: Accessories

    Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 107: Headset (Optional)

    Í Â BusinessPhone – Ericsson Dialog 4425 IP Vision Headset (optional) How to install the headset, see section “Installation” on page 132. You can set your IP telephone to headset preset mode. This way you can make calls without lifting the handset.

  • Page 108: Headset To Handsfree

    Note: You do not need to press the Headset key in headset preset mode. Enter the number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key. Replace the handset. Headset to handsfree Press. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 109: Handsfree To Headset

    (optional)” on page 140. Use the Designation Card Manager to make and print your own card for the pull-out leaf. The Designation Card Manager is included on the Telephone Toolbox CD for the BusinessPhone Communication Platform. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 110: Add Microsoft Outlook Contacts

    Click on Install My Dialog 4000 Contacts now installation. When the installation is complete the My Dialog 4000 Contacts icon is added to your desktop. BusinessPhone – Ericsson Dialog 4425 IP Vision ® ® Outlook contacts to to start the...
  • Page 111 Add>> Save Exit BusinessPhone – Ericsson Dialog 4425 IP Vision Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone number, password and IP address. The default password is Welcome. To find your IP address, see section “Menu structure Dialog 4425 v.

  • Page 112: Web Server

    Web Server Web Server You can access your IP phone from a PC web browser to edit the telephone data. The available data depends on which telephone version (Dialog 4425 v. 1 phone or Dialog 4425 v. 2 phone) you are using.

  • Page 113: Read Out The Ip-Address Of The Web Server

    Settings Select Exit BusinessPhone – Ericsson Dialog 4425 IP Vision Read Out the IP-Address of the Web Server Before you can access the web server, you need to find out the IP address through your telephone display. Select the Settings tab with the Navigation keys (see display).

  • Page 114: Access The Web Server

    4425 v. 2 phone). This password is then also the web server password. Change the web server password to your own personal password. If you have forgotten your password, contact your system administrator. See section “Settings” on page 119 (Dialog 4425 v. 1 phone). BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 115 Log on BusinessPhone – Ericsson Dialog 4425 IP Vision Click. On the left-hand side, a menu is displayed with the following options: • Contacts (Dialog 4425 v. 2 only) • PhoneBook (Dialog 4425 v. 1 only) • Call List •...
  • Page 116 Click to delete the name and number from Contacts. Click to call the number. Click to return to the Contacts menu without making any changes. To delete all names and numbers from Contacts Click. BusinessPhone – Ericsson Dialog 4425 IP Vision Server” on page 114.
  • Page 117 Click to delete the name and number from the PhoneBook. Call Click to call the number. Back Click to return to the PhoneBook menu without making any changes. To delete all names and numbers from PhoneBook Delete phone book Click. BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 118 Click to delete the name and number from the Call List. Click to call the number. Click to return to the Call List menu without making any changes. Delete all Call List entries Click. BusinessPhone – Ericsson Dialog 4425 IP Vision Server” on page 114.

  • Page 119: Change Web Server Password

    ******* Change password ******* Change Log off BusinessPhone – Ericsson Dialog 4425 IP Vision Settings The Settings menu provides following options: • Change web server password • Programmable keys • Hearing level Change web server password Access the web server.

  • Page 120: Settings - Programmable Keys

    (See figure above). The new dialog shows the current programming and a text field for entering a new number. Enter a new number Enter the new number in the dedicated text field. Click to store the changes. BusinessPhone – Ericsson Dialog 4425 IP Vision Server” on page 114.
  • Page 121 Click. The current level is shown in bold characters. Change Click to change the level. The new level is shown in blue characters. Log off Click to exit. Click any menu to continue. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 122: Corporate Directory

    If pressed for at least two seconds, you return to idle mode. Return to the previous menu. Return to idle mode. Not used. Access the Corporate Directory and make a call Note: This function must be activated by your system administrator. BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 123 Ç Do Search Select Select BusinessPhone – Ericsson Dialog 4425 IP Vision Select CorpDirectory in the top menu (see display). The displays shows: Settings CallList Contacts Last Name First name DoSearch Enter the first letters of the last name. You can also search for first name, phone number and department.

  • Page 124: Web

    Load Homepage: Go to the home page (WAP portal). Requires that the WAP portal has been defined. History: History over visited WAP pages. • Enter Address: Enter an address to another WAP page. • BusinessPhone – Ericsson Dialog 4425 IP Vision CorpDirectory Select...
  • Page 125 Select BusinessPhone – Ericsson Dialog 4425 IP Vision • Resume: Show the latest shown WAP page. This can for instance be used if an incoming call has changed the display and you want to go back to the WAP page again.

  • Page 126: Wap Services

    Return to the first page of the logged on menu (see display). If pressed for at least two seconds, you return to idle mode. Return to the previous menu. Short press: Return to the Logon menu. Long press: Return to idle mode. Not used. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 127: Access The Central Directory And Make A Call

    Ç Select Select Select BusinessPhone – Ericsson Dialog 4425 IP Vision Access the central directory and make a call Note: This function must be activated by your system administrator. Select WAP Services in the top menu (see display). Settings CallList...
  • Page 128 Stina Andersen Last Name Andersen First name Stina Phone 2018 Department DND Mobile: 000703954818 Options Press (see display). Repeat until the phone number (Phone:) is marked. Press to make the call (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision Select...

  • Page 129: Other Wap Address

    Ç Select BusinessPhone – Ericsson Dialog 4425 IP Vision Other WAP address Select WAP Services in the top menu (see display). Settings CallList PhoneBook Central Directory Other WAP address Home Exit Press (see display). Repeat until the Other WAP Address menu is framed.
  • Page 130 Repeat until the Exit menu is framed. Press (see display). You return to WAP Services in the top menu. Note: You can always press at least one second to return to idle mode. BusinessPhone – Ericsson Dialog 4425 IP Vision Æ and keep it pressed for...

  • Page 131: Useful Hints

    BusinessPhone – Ericsson Dialog 4425 IP Vision Useful Hints Connections between external lines With your BusinessPhone, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g.

  • Page 132: Installation

    Note: This menu is not displayed if you are using fixed IP addresses. After the IP address has been retrieved, the telephone checks automatically if new software is available. See section updates” on page 133. BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts (No change) Contacts “Software...

  • Page 133: Software Updates

    BusinessPhone – Ericsson Dialog 4425 IP Vision Settings CallList Getting configuration file... In case of no available software updates, the display changes to: Settings CallList Loading software... Now the software is loaded internally in the telephone. This takes about 15 seconds, no further action is necessary. When the...

  • Page 134: Software Version

    Press simultaneously for at least one second. The program version is displayed for 5 seconds, and then all available characters are displayed for a minute. Press to return to idle mode. BusinessPhone – Ericsson Dialog 4425 IP Vision is selected (Yes) Contacts...

  • Page 135: Install Cables

    Handset cable to the left BusinessPhone – Ericsson Dialog 4425 IP Vision Install cables Handset cable to the right You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET.

  • Page 136: Install Stand And Adjust Telephone

    Installation Install stand and adjust telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 137: Install Card

    Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.

  • Page 138: Install Key Panels

    Press where the arrows are pointing, until you hear a “Click” sound. Install the stands as shown in the picture in section “Stand positioning”. Note: All key panels must be of type DBY 419 01. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 139: Stand Positioning (1-4 Key Panels)

    Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.

  • Page 140: Install Pullout Leaf (Optional)

    Install pullout leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 141: Wall Mounting Handset Hook

    BusinessPhone – Ericsson Dialog 4425 IP Vision Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. Use a screwdriver to remove the handset hook. Turn the hook upside down and insert.
  • Page 142 22 mm 3 mm Mount screws according to measures and attach the phone. BusinessPhone – Ericsson Dialog 4425 IP Vision Spacer, alternative 2 max 80 mm max 60 mm Lower wall distance screw and spacer measures...

  • Page 143: Cleaning The Telephone

    BusinessPhone – Ericsson Dialog 4425 IP Vision Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g.

  • Page 144: Troubleshooting

    If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. 5. Reboot the telephone. Press and hold for at least one second. BusinessPhone – Ericsson Dialog 4425 IP Vision...

  • Page 145: Glossary

    See section “Abbreviated Numbers” on page 34. BusinessPhone – Ericsson Dialog 4425 IP Vision Direct Inward System Access (DISA) If you are working externally, the DISA function enables you to make external calls (long distance) via the company PBX. You only pay for the call to your company.
  • Page 146 (internal or external). See section “Useful Trunk line A trunk line is the same as an external line. Can be either digital or analog. BusinessPhone – Ericsson Dialog 4425 IP Vision “Change Password” on “Absence Information” on “During Calls”...

  • Page 147: Index

    Change information 58 Change Password via the telephone 67 via your mailbox 67 Change your Personal Greeting 64 BusinessPhone – Ericsson Dialog 4425 IP Vision Cleaning the telephone 143 Common Abbreviated Numbers 34 Common Hold 46 Conference 45 Contacts 69...
  • Page 148 Network Settings 104 Option unit 101 Other Useful Features 83 Account Number 88 Direct Inward System Access (DISA) 87 Doorphone 86 DTMF Tones 88 Least Cost Routing 89 Reminder 85 Tandem configuration 83 BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 149 Mute ring signal 103 Network Settings 104 Option unit 101 Ring signal volume 103 Ringing signal character 95 BusinessPhone – Ericsson Dialog 4425 IP Vision Silent ringing 103 Time and Date 96 Silent ringing 103 SOS call function 24 Start the phone 20...
  • Page 150 BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 151 BusinessPhone – Ericsson Dialog 4425 IP Vision...
  • Page 152 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2006 All rights reserved.

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