Sharp FO-2950M Operation Manual page 131

all-fo2950a.book Page 129 Thursday, March 23, 2000 5:38 PM
Reception and copying problems
Problem
The power is on, but no
reception takes place.
The printing paper comes
out blank when you try to
receive a document.
The received document is
faint.
Received images are
distorted.
The quality of copies is
poor and/or black spots
appear.
Dots appear at regular
intervals on received
documents and copies.
Solution
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET
socket.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• The toner cartridge may need replacement.
• If the sending machine has Error Correction Mode,
make sure this feature is turned on in both fax
machines (see Error Correction Mode in Chapter
2).
• If Error Correction Mode is turned off, noise on the
telephone line may cause distortion. Have the other
party try sending the document again.
• The drum cartridge may be damaged. Try a new
drum cartridge.
• Make a copy or print a report on your fax machine.
If the copy or report is also distorted, your fax
machine may need service.
• Any dirt or material on the scanning glass will
cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained in
Chapter 9.
• The drum cartridge may be damaged. Replace the
drum cartridge.
Problems and Solutions
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