Problem Solving
Problems when projection starts
Power does not turn on
Check
Have you pressed the [Power] button?
Are all of the indicators switched off?
Do the indicators turn off and on when the
power cable is touched?
Other problems
No sound can be heard or the sound is faint
Check
Is the audio source connected correctly?
Has the volume been adjusted to the
minimum setting?
Is A/V Mute mode active?
Press the [Power] button to turn the power on.
The power cable is not connected correctly or power is not being supplied. Connect the power cable to
the projector correctly.
(See the Quick Setup sheet)
Alternatively, check the circuit breaker to see if power is being supplied.
There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the
power cable. If this does not solve the problem, stop using the projector, disconnect the power cable from
the wall outlet and contact Epson.
Check that the cable is connected to the Audio port.
Adjust the volume so that sound can be heard.
Press the [A/V Mute] button on the remote control to cancel the A/V mute function.
Remedy
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Remedy
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