Cannot Detect; Cover Is Open - Brother MFC-J615W Basic User's Manual

Error Message

Cannot Detect

Cannot Print
Replace Ink
Comm.Error
Connection Fail

Cover is Open

Data Remaining
Disconnected
Document Jam
DR Mode in Use
High Temperature
Cause
You installed a new ink cartridge too
quickly and the machine did not detect
it.
If you are not using Genuine Brother
Innobella™ ink the machine may not
detect the ink cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available, black and
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's "handshake"
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
Poor telephone line quality caused a
communication error.
You tried to poll a fax machine that is
not in Polled Waiting mode.
The scanner cover is not completely
closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other person's fax
machine stopped the call.
The document was not inserted or fed
properly, or the document scanned
from the ADF was too long.
The machine is set to Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to another
mode.
The print head is too warm.
Troubleshooting
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Take out the new ink cartridge and
-
re install it slowly until it clicks. (See
Replacing the ink cartridges
on page 53.)
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 53.)
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover
until it clicks.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Try to send or receive again.
(See Using the ADF on page 22.)
(See Document jam on page 64.)
Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 35.)
Allow the machine to cool down.
B
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