Brother MFC-J615W Basic User's Manual

Brother MFC-J615W Basic User's Manual

Basic users manual - english
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BASIC USER'S GUIDE
MFC-J615W
MFC-J630W
Version A
USA-ENG

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Summary of Contents for Brother MFC-J615W

  • Page 1 BASIC USER’S GUIDE MFC-J615W MFC-J630W Version A USA-ENG...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J615W and MFC-J630W (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain...
  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...
  • Page 4: Ordering Accessories And Supplies

    Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note...
  • Page 5: Usa And Canada

    Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE.
  • Page 6 ® Brother Two-Year Limited Warranty and Replacement Service (USA Only) Who is covered: 3 Damage caused by another device or software used with this Product (including  This limited warranty (“warranty”) is given but not limited to damage resulting from only original end-user/retail...
  • Page 7 Important: We recommend that you keep all original Product are not covered by the limited original packing materials, in the event that warranty; (iii) the proper packaging instructions you ship this Product. are not followed and has caused damage to © 2010 Brother International Corporation...
  • Page 8 User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before you Printed / In the box set up your machine. Quick Setup Guide Read this Guide first. Follow the instructions for Printed / In the box setting up your machine and installing the drivers and software for the operating system...
  • Page 9: Table Of Contents

    Table of Contents (BASIC USER’S GUIDE) General information Using the documentation ..................1 Symbols and conventions used in the documentation ........1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation...................2 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 LCD screen......................8...
  • Page 10 Receiving a fax Receive modes ....................27 Choose the correct Receive Mode ..............27 Using receive modes ...................29 Fax Only ......................29 Fax/Tel......................29 Manual......................29 External TAD ....................29 Receive mode settings ..................30 Ring Delay .....................30 F/T Ring Time (Fax/Tel mode only) ...............30 Easy Receive....................31 Telephone services and external devices Telephone services....................32 Voice Mail ......................32...
  • Page 11 ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive ® PhotoCapture Center operations............... 45 Using a memory card or USB Flash memory drive ........45 Getting started ..................... 46 Print Images......................48 View Photos....................48 ®...
  • Page 12 Specifications General ......................101 Print media......................102 Fax ........................103 Copy ........................104 ® PhotoCapture Center ..................105 PictBridge ......................106 Scanner ......................106 Printer ........................107 Interfaces ......................107 Computer requirements ..................108 Consumable items .....................109 Network (LAN) ....................110 Index...
  • Page 13 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. ® General setup PhotoCapture Center : Printing photos from a memory card or Memory storage USB Flash memory drive Volume Settings...
  • Page 15: General Information

    General information Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION Symbols and conventions CAUTION indicates a potentially hazardous...
  • Page 16: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features for Fax, ®...
  • Page 17 General information (Macintosh) Note Presto! PageManager User’s Guide ® • (Windows users only) Your Web browser may display a yellow Note bar at the top of the page that contains a Presto! PageManager is available as a security warning about Active X controls. download from For the page to display correctly you must http://nj.newsoft.com.tw/download/...
  • Page 18: Accessing Brother Support (Windows ® )

    Chapter 1 Accessing Brother  To visit our Web site for original/genuine Brother Supplies ® Support (Windows (http://www.brother.com/original/), click Supplies Information. You can find all the contacts you will need,  To access the Brother CreativeCenter such as Web support (Brother Solutions (http://www.brother.com/creativecenter/) Center), Customer Service and Brother for FREE photo projects and printable...
  • Page 19: Accessing Brother Support (Macintosh)

    General information Accessing Brother Support (Macintosh) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM. Double-click the Brother Support icon.  The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.
  • Page 20: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J615W and MFC-J630W have the same control panel keys. 1 1 0: 0:29 01.01. 01.01. 1.01.2010 Fax Mem. 1 Fax and telephone keys: 3 Menu keys:  Redial/Pause  Volume keys Redials the last 30 numbers called. It also...
  • Page 21: Making Copies

    General information 1 1 0:2 10:29 0:29 01.01.201 01.01.2010 1.01.2010 Fax Mem. 4 Start keys: 7 Dial Pad Use these keys to dial telephone and fax  Black Start numbers and as a keyboard for entering information into the machine. Lets you start sending faxes or making (Canada only) The # key lets you temporarily copies in black &...
  • Page 22: Lcd Screen

    Chapter 1 LCD screen Basic Operations The LCD shows the current machine status The following steps show how to change a when the machine is idle. setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.
  • Page 23: Loading Paper

    Loading paper Loading paper and With both hands, gently press and slide the paper side guides (1) and then the other print media paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) Note on the paper side guides (1) and paper To print on Photo (4"...
  • Page 24 Chapter 2 Gently put the paper into the paper tray Note print side down and top edge in first. When you are using Legal size paper, Check that the paper is flat in the tray. press and hold the universal guide release Over filling the paper tray may cause button (1) as you slide out the front of the paper jams.
  • Page 25: Loading Envelopes And Postcards

    Loading paper Loading envelopes and Close the output paper tray cover. postcards About envelopes  Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m  Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
  • Page 26 Chapter 2 Loading envelopes and postcards Put envelopes or postcards in the paper tray with the address side down and the Before loading, press the corners and leading edge in first as shown in the sides of envelopes or postcards to make illustration.
  • Page 27: Loading Photo Paper

    Loading paper Loading photo paper If you have problems printing on envelopes with the flap on the short edge, try the following: Note Open the envelope flap. In Canada, the photo bypass tray is called the photo paper tray. Put the envelope into the paper tray with the address side down and the flap Use the photo bypass tray, which is located positioned as shown in the illustration.
  • Page 28 Chapter 2 Press and slide the paper side When you have finished printing photos guides (1) and paper length guide (2) to return the photo bypass tray to the fit the paper size. Normal printing position. If you do not, you will get No Paper Fed errors when you use Letter or Legal size paper.
  • Page 29: Removing Small Printouts From The Machine

    Loading paper Removing small printouts IMPORTANT from the machine If you do not return the photo bypass tray to the Normal printing position after When the machine ejects small paper onto printing photos, you will get a the output paper tray cover you may not be No Paper Fed error when you use cut able to reach it.
  • Page 30: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned ®...
  • Page 31: Paper Settings

    Loading paper Paper settings Paper Size You can use six sizes of paper for copies: Paper Type Letter, Legal, A4, A5, Executive and 4"  6" (10  15 cm) and three sizes for To get the best print quality, set the machine printing faxes: Letter, Legal and A4.
  • Page 32: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended print media other print media To get the best print quality, we suggest using Brother paper. (See the table below.) The print quality can be affected by the type We recommend using “3M Transparency of paper you use in the machine.
  • Page 33: Handling And Using Print Media

    Loading paper Handling and using print Paper capacity of the output paper tray cover media Up to 50 sheets of Letter, Legal or A4 20 lb  Store paper in its original packaging, and (80 g/m ) paper. keep it sealed. Keep the paper flat and ...
  • Page 34: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 8 1/2  11 in. (215.9  279.4 mm) Yes Cut Sheet Letter 8.3  11.7 in. (210  297 mm) 8 1/2 ...
  • Page 35 Loading paper Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 3 to 6 mil (0.08 to 0.15 mm) 17 to 32 lb (64 to 120 g/m Inkjet Paper 3 to 10 mil (0.08 to 0.25 mm) 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 10 mil (Up to 0.25 mm)
  • Page 36: Loading Documents

    Loading documents How to load Make sure documents with ink or correction fluid are completely dry. documents Unfold the ADF Document Output Support Flap (1). You can send a fax, make copies, and scan from the ADF (automatic document feeder) Fan the pages well.
  • Page 37: Scannable Area

    Loading documents Scannable area How to load documents Note The scannable area depends on the settings in the application you are using. The figures To use the scanner glass, the ADF must below show unscannable areas. be empty. Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the...
  • Page 38: Sending A Fax

    Sending a fax How to send a fax Set the scanner glass size, fax resolution or contrast if you want to change them. The following steps show how to send a fax. For more advanced fax sending When the machine is idle, the time operations and settings, see Sending a appears on the LCD.
  • Page 39: Setting Scanner Glass Size For Faxing

    Sending a fax Setting scanner glass size for Press Black Start or Color Start. faxing Faxing from the ADF  The machine starts scanning the When documents are A4 size, you need to document. set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.
  • Page 40: Transmission Verification Report

    Chapter 4 Transmission Verification Note Report • If you choose On+Image or Off+Image the image will only appear on the You can use the Transmission Verification Transmission Verification Report if Real Report as proof that you sent a fax. This Time Transmission is set to Off.
  • Page 41: Receiving A Fax

    Receiving a fax Receive modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
  • Page 42 Chapter 5 To set the receive mode follow the instructions below: Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Receive Mode. Press d or c to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.
  • Page 43: Using Receive Modes

    Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be handled in one of change the ring delay before using these the following ways: modes.
  • Page 44: Receive Mode Settings

    Chapter 5 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.
  • Page 45: Easy Receive

    Receiving a fax Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 46: Telephone Services And External Devices

    Telephone services and external devices Telephone services Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a Your machine supports the Caller ID and person with one line to receive fax and voice Distinctive Ring subscriber telephone calls through two different phone numbers on services that some telephone companies...
  • Page 47: Distinctive Ring

    Telephone services and external devices Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to there is a strong possibility that Voice Mail receive fax and voice calls through two and the machine will conflict with each other...
  • Page 48 Chapter 6 Before you choose the ring pattern to Registering the Distinctive Ring register pattern You can only register one Distinctive Ring Very Important! pattern with the machine. Some ring patterns After you have set the Distinctive Ring feature cannot be registered. The ring patterns below to On, your Distinctive Ring number will are supported by your Brother machine.
  • Page 49: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external Turning off Distinctive Ring TAD (telephone Press Menu. answering device) Press a or b to choose Fax. Press OK. You may choose to connect an external Press a or b to choose answering device.
  • Page 50: Connections

    Chapter 6 Connections • If You Do Not Subscribe to Distinctive Ring Service: The external TAD must be plugged into the You must plug your TAD into the EXT. jack labeled EXT. Your machine cannot work jack of your machine. If your TAD is properly if you plug the TAD into a wall jack plugged into a wall jack, both your (unless you are using Distinctive Ring).
  • Page 51: Recording An Outgoing Message (Ogm) On An External Tad

    Telephone services and external devices Recording an outgoing Multi-line connections (PBX) message (OGM) on an We suggest you ask the company who external TAD installed your PBX to connect your machine. If you have a multi line system we suggest Timing is important in recording this you ask the installer to connect the unit to the message.
  • Page 52: External And Extension Telephones

    Chapter 6 External and extension Using external and extension telephones telephones Using extension telephones Connecting an external or If you answer a fax call at an extension extension telephone telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 5 1.
  • Page 53: Using A Non-Brother Cordless External Telephone

    Telephone services and external devices Using a non-Brother cordless Changing the remote codes external telephone The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your If your non-brother cordless telephone is own codes.
  • Page 54: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Press a or b to choose the number you want to dial. Press OK. Manual dialing Press Send a fax to confirm. Press all of the digits of the fax or telephone Note number.
  • Page 55: Fax Redial

    Dialing and storing numbers Storing numbers Fax Redial If you are sending a fax manually and the line You can set up your machine to do the is busy, press Redial/Pause, and then press following types of easy dialing: Speed Dial Black Start or Color Start to try again.
  • Page 56: Changing Speed Dial Names Or Numbers

    Chapter 7 Do one of the following: Do one of the following:  Enter the name (up to 16 characters)  Press a or b to choose Change. using the dial pad. Press OK. Press OK.  Press a or b to choose Delete. Press OK.
  • Page 57: Making Copies

    Making copies How to copy Do one of the following to load your document: Place the document face down in the  The following steps show the basic copy ADF. operation. For details about each option, see the Advanced User’s Guide. (See Using the ADF on page 22.) Load your document face down on ...
  • Page 58: Copy Settings

    Chapter 8 Copy settings Paper Options You can change the following copy settings. Paper Type Press COPY and then press a or b to scroll through the copy settings. When the setting If you are copying on special paper, set the you want is highlighted, press OK.
  • Page 59: Photocapture Center : Printing Photos From A Memory Card Or Usb Flash Memory Drive

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive ® PhotoCapture Center operations Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive.
  • Page 60: Getting Started

    Chapter 9 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 61 ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive PHOTO CAPTURE key lights:  PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is properly inserted.  PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not properly inserted.
  • Page 62: Print Images

    Chapter 9 ® Print Images PhotoCapture Center print settings View Photos You can change the print settings temporarily You can preview your photos on the LCD for the next printing. before you print them. If your photos are large These settings are temporary, and the files there may be a delay before each photo machine returns to its default settings is displayed on the LCD.
  • Page 63: How To Scan To A Memory Card Or Usb Flash Memory Drive

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive How to scan to a Press a or b to choose Scan to Media. memory card or USB Flash memory drive SCAN SCAN Select & Press Scan a document Scan to File directly to a media...
  • Page 64 Chapter 9 Do one of the following:  To change the file name, go to step j.  Press Black Start or Color Start to start scanning without changing additional settings. The file name is set automatically; however, you can enter a name of your choice using the dial pad.
  • Page 65: How To Print From A Computer

    How to print from a computer Printing a document The machine can receive data from your computer and print it. To print from a computer, install the printer driver. ® (See Printing for Windows or Printing and Faxing for Macintosh in the Software User’s Guide for details about the print settings.) Install the Brother printer driver on the Installation CD-ROM.
  • Page 66: How To Scan To A Computer

    How to scan to a computer Scanning a document Scanning using the scan key There are several ways to scan documents. You can use the SCAN key on the machine or For more information, see Using the Scan the scanner drivers on your computer. key in the Software User’s Guide.
  • Page 67: A Routine Maintenance

    Routine maintenance Replacing the ink Open the ink cartridge cover. If one or more of the ink cartridges have cartridges reached the end of their life, the LCD shows B&W Print Only or Cannot Print. Your machine is equipped with an ink dot counter.
  • Page 68 Turn the green knob on the protective Gently push in the ink cartridge until it yellow cap clockwise until it clicks to clicks, and then close the ink cartridge release the vacuum seal, then remove cover. the cap (1). The machine will automatically reset the ink dot counter.
  • Page 69 Routine maintenance IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. •...
  • Page 70: Troubleshooting

    Troubleshooting Error and Maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the problem and shows a message. The most common error and maintenance messages are shown below. You can correct most errors and clear routine maintenance messages by yourself.
  • Page 71: Cannot Detect

    Troubleshooting Error Message Cause Action You installed a new ink cartridge too Take out the new ink cartridge and Cannot Detect quickly and the machine did not detect re-install it slowly until it clicks. If you are not using Genuine Brother Use a new Genuine Brother Innobella™...
  • Page 72: Ink Absorber Full

    Error Message Cause Action A Hub or USB Flash memory drive A Hub or USB Flash memory drive Hub is Unusable. with Hub has been connected to the with Hub are not supported. Unplug USB direct interface. the device from the USB direct interface.
  • Page 73: Ink Low

    Troubleshooting Error Message Cause Action One or more of the ink cartridges are Order a new ink cartridge. You can Ink low near the end of their life. If a sending continue printing until the LCD shows machine has a color fax to send, your Cannot Print.
  • Page 74: Not Registered

    Error Message Cause Action The Photo Bypass Tray is in the Photo Verify that the Photo Bypass Tray is in No Paper Fed printing position. the Normal printing position. (See step d and the Important note in Loading photo paper on page 13.) The machine is out of paper or paper Do one of the following: is not properly loaded in the paper...
  • Page 75 Troubleshooting Error Message Cause Action Paper is jammed in the machine. Open the Jam Clear Cover (at the Paper Jam back of the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 65.
  • Page 76: Error Animation

    Error animation Transferring faxes to another fax machine Error animations display step-by-step If you have not set up your Station ID, you instructions when paper gets jammed. You cannot enter fax transfer mode. (See Set your can read the steps at your own pace by Station ID in the Quick Setup Guide.) pressing c to see the next step and d to go backward.
  • Page 77 Troubleshooting Transferring faxes to your PC Transferring the Fax Journal report to another fax machine You can transfer the faxes from your machine's memory to your PC. If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your Press Stop/Exit to interrupt the error Station ID in the Quick Setup Guide.) temporarily.
  • Page 78: Document Jam

    Document jam Document is jammed inside the ADF unit Documents can jam in the ADF unit if they are Take out any paper from the ADF that is not inserted or fed properly, or if they are too not jammed. long.
  • Page 79: Printer Jam Or Paper Jam

    Troubleshooting Printer jam or paper jam Close the Jam Clear Cover. Make sure the cover is closed properly. Take out the jammed paper depending on where it is jammed in the machine. Unplug the machine from the AC power outlet. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes...
  • Page 80 Using both hands, grasp the plastic tabs Lift the scanner cover to release the on both sides of the machine and lift the lock ( ). Gently push the scanner cover scanner cover (1) until it locks securely support down ( ) and close the in the open position.
  • Page 81: Troubleshooting

    Troubleshooting Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
  • Page 82 Printing (continued) Difficulty Suggestions Poor print quality. Check the print quality. (See Checking the print quality in appendix A in the Advanced User’s Guide.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See ®...
  • Page 83: Printing Received Faxes

    Troubleshooting Printing (continued) Difficulty Suggestions The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver. the page. The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck ® Bi-Directional Printing for Windows or Bi-Directional Printing for Macintosh.
  • Page 84: Receiving Faxes

    Telephone Line or Connections Difficulty Suggestions Dialing does not work. Check that the machine is plugged in and that the On/Off key is on. (No dial tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
  • Page 85 Troubleshooting Receiving Faxes (continued) Difficulty Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: (continued)  If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring.
  • Page 86: Sending Faxes

    Sending Faxes Difficulty Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure that the FAX key is illuminated. Ask the other party to check that the receiving machine has paper.
  • Page 87: Copying Difficulties

    Troubleshooting Handling Incoming Calls (continued) Difficulty Suggestions Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
  • Page 88: Software Difficulties

    Software Difficulties Difficulty Suggestions Cannot install software or print. ® (Windows users only) Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This program will repair and reinstall the software. “Device Busy” Make sure the machine is not showing an error message on the LCD. Cannot print images from To use FaceFilter Studio, you must install the FaceFilter Studio application from FaceFilter Studio.
  • Page 89: Network Difficulties

    Troubleshooting Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports in chapter 6 in the Advanced User’s Guide.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good.
  • Page 90 Network Difficulties (continued) Difficulty Suggestions The Brother software cannot be ® (Windows users) installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. BrC3Rgin.exe BrnIPMon Brother Status Monitor (Network)
  • Page 91: Dial Tone

    Troubleshooting Dial Tone Telephone line interference / VoIP Setting the dial tone to Detection will shorten the dial detect pause. If you are having problems sending or receiving a fax due to possible interference Press Menu. on the telephone line, we recommend that you change the modem speed to minimize Press a or b to choose errors in fax operations.
  • Page 92: Machine Information

    Machine Information 3 All Settings You can reset all the machine settings back to the settings that were set at the Checking the serial number factory. Brother strongly recommends you use this You can see the machine’s serial number on operation when you dispose of the the LCD.
  • Page 93: Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 94: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( Level1 Level2 Level3 Options Descriptions Page — Lets you check the print Test Print Print Quality...
  • Page 95 Menu and features Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. General Setup Volume Ring (Continued) Med* High Adjusts the volume level Beeper of the beeper. Low* High Adjusts the volume level Speaker of the speaker. Med* High —...
  • Page 96 Level1 Level2 Level3 Options Descriptions Page Sets the number of rings Setup Receive Ring Delay before the machine answers in Fax Only or Fax/Tel mode. Sets the pseudo/double- F/T Ring Time 20Secs* ring time in Fax/Tel mode. 30Secs 40Secs 70Secs Receives fax messages Easy Receive without pressing Start.
  • Page 97 Menu and features Level1 Level2 Level3 Options Descriptions Page Initial setup for Report Setting Transmission Transmission Verification (Continued) On+Image Report and Fax Journal Report. Off* Off+Image Journal Period Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days —...
  • Page 98: Network Menu

    Network menu Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255]. [000-255] [000-255]. Enter the Subnet Subnet Mask mask.
  • Page 99 Menu and features Level1 Level2 Level3 Level4 Options Descriptions — Chooses the Network Wired LAN Ethernet Auto* Ethernet link (Continued) (Continued) 100B-FD mode. 100B-HD 10B-FD 10B-HD — — You can see your MAC Address machine’s MAC address from the control panel. Chooses the WLAN TCP/IP...
  • Page 100 Level1 Level2 Level3 Level4 Options Descriptions Automatically Network WLAN TCP/IP APIPA allocates the IP (Continued) (Continued) (Continued) address from the link-local address range. — — You can Setup Wizard manually configure your print server for a wireless network. — — You can easily WPS/AOSS configure your...
  • Page 101 Menu and features Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports Transmission reports. — — Help List — Quick Dial Alphabetic Order Numeric Order — — Fax Journal — — User Settings Network Config —...
  • Page 102 Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 103 Menu and features FAX ( Level1 Level2 Level3 Options Descriptions Page — — Adjust the volume level of Speaker the speaker. (Appears after pressing Hook) Med* High — — Sets the resolution for Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo —...
  • Page 104 Level1 Level2 Level3 Options Descriptions Page — — You can send a fax without Real Time TX using the memory. Off* — — Sets up your machine with a Polled TX document to be retrieved by Off* another fax machine. —...
  • Page 105 Menu and features SCAN ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a black & white Scan to File or a color document into your computer. — You can choose the scan Scan to Media Quality Color 150* (when a memory...
  • Page 106 COPY ( Level1 Level2 Level3 Options Descriptions Page — — Choose the Copy resolution Quality Fast for the next copy. Normal* Best — — — Enlarge/Reduce 100%* — You can choose the Enlarge 104% EXEiLTR enlargement ratio for the 186% 4"x6"iLTR next copy.
  • Page 107 Menu and features Level1 Level2 Level3 Options Descriptions Page — — Adjusts the density of Density copies. — — You can save some ink. Ink Save Mode Off* — — You can choose to stack or Stack/Sort Stack* sort multiple copies. Sort —...
  • Page 108 Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Uses a template to place Template Text CONFIDENTIAL* text into your document as DRAFT a Watermark. COPY Position Pattern Size Small Medium* Large Angle -90 -45* 0 45 90 Transparency Color Orange Yellow...
  • Page 109 Menu and features Option1 Option2 Option3 Option4 Descriptions Page (Select image Places a logo or text into Media Position from media) your document as a Watermark using an image from removable media. Pattern Size Small Medium* Large Angle -90 -45* 0...
  • Page 110 PHOTO CAPTURE ( Level1 Level2 Level3 Options Descriptions Page — — See the print You can preview your View Photo(s) settings in the photos on the LCD. following table. — You can print a thumbnail Print Index Layout Format 6 Images/Line* page.
  • Page 111 Menu and features Print Settings Option1 Option2 Option3 Option4 Descriptions Page — — Choose the print quality. Print Quality Normal (Does not appear Photo* when DPOF Print is chosen.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy*...
  • Page 112 Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the white True2Life White Balance areas. (Does not appear Off* when Enhance Photos is chosen.) Enhances the detail of the Sharpness image. Adjusts the total amount of Color Density color in the image. —...
  • Page 113: Speed Dial

    Menu and features Speed Dial ( ) Level1 Level2 Level3 Options Descriptions Page — — You can search for names Search Alphabetic Order you have stored in the Numeric Order Speed Dial memory. — — — You can set up Speed Dial Set Speed Dial numbers, so you can dial by pressing only a few keys...
  • Page 114: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.
  • Page 115: D Specifications

    Specifications General Printer Type Inkjet Piezo with 94  1 nozzle Print Method Black: Piezo with 94  3 nozzles Color: Memory Capacity 40 MB LCD (Liquid Crystal Display) Wide 3.3 in. (82.79 mm) TFT Color LCD Power Source AC 100 to 120 V 50/60 Hz Power Consumption Copying Mode: Approx.
  • Page 116: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper , Transparency and Envelopes  Paper Size: Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4"  6", Photo 2L 5"...
  • Page 117: Fax

    Specifications Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width 8.2 in. (208 mm) (Letter) Printing Width 8.2 in. (208 mm) Gray Scale Levels: 64 (B&W)/256 (Color) Resolution  Horizontal 203 dot/in. (8 dot/mm)  Vertical Standard 98 line/in.
  • Page 118: Copy

    Copy Color/Black Yes/Yes Copy Width Max. 8.26 in. (210 mm) Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution (Black) Prints up to 1200  1200 dpi  (Color) Prints up to 600  1200 dpi ...
  • Page 119: Photocapture Center

    Specifications ® PhotoCapture Center Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 16 GB) (Not available for music data with MagicGate™) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 16 GB) Memory Stick Micro™...
  • Page 120: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Scanner Color/Black Yes/Yes TWAIN Compliant ® ® Yes (Windows 2000 Professional/Windows ® ® Windows XP Professional x64 Edition/Windows Vista ®...
  • Page 121: Printer

    Specifications Printer Up to 1200  6000 dpi Resolution Printing Width 8.26 in. [8.5 in. (borderless) Letter, A4, A6, Photo 4"  6", Index Card 5"  8", Borderless Photo L 3.5"  5", Photo 2L 5"  7", Postcard 1 3.9"  5.8" When the Borderless feature is set to On.
  • Page 122: Computer Requirements

    Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install Supported Processor Computer Platform & Minimum Recommended PC Software Minimum Operating System Version Interface Functions Speed Drivers Applications ® Windows 2000 Printing, USB, 64 MB 256 MB 110 MB 340 MB ®...
  • Page 123: Consumable Items

    Specifications Consumable items The machine uses individual Black, Cyan, Magenta, Yellow ink cartridges that are separate from the print head assembly. Service Life of Ink Starter ink cartridges are in the box. The first time you install the ink Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes.
  • Page 124: Network (Lan)

    Network (LAN) Note For details about the full Network specifications, see the Network User’s Guide. You can connect your machine to a network for Network Printing, ® Network Scanning, PC Fax Send, PC Fax Receive (Windows only), ® 1 Remote Setup, and access photos from PhotoCapture Center Also included is Brother BRAdmin Light Network Management software.
  • Page 125: Index

    Index Accessories and supplies ......ii Data Ident-A-Call ........32 ADF (automatic document feeder) ...22 Dialing Answering machine (TAD) .......35 a pause ..........41 connecting ..........36 manual ..........40 Apple Macintosh Speed Dial ..........40 See Software User's Guide. Distinctive Ring ........33 Automatic setting ring pattern .......
  • Page 126 Fax codes Jacks changing ..........39 Fax Receive Code ....31 External telephone ......38 Telephone Answer Code ....38 Jams using .............39 document ..........64 Fax, from PC paper ............ 65 See Software User's Guide. Fax, stand-alone receiving ..........27 LCD (Liquid Crystal Display) ....7 difficulties ........
  • Page 127 Paper ..........18 Quick Dial capacity ..........21 Group dial loading ..........9 changing ..........42 loading envelopes and postcards ..11 Search ..........40 loading photo paper ......13 Speed Dial printable area ........16 changing ..........42 size ............17 setting up ........... 41 size of document ........22 using ..........
  • Page 128 TAD (telephone answering device), external ..........27 connecting ........35 receive mode ........27 recording OGM ........37 Teen Ring ..........32 Telephone line connections ...........36 difficulties ..........70 interference ...........77 multi-line (PBX) ........37 Text, entering .........100 special characters .......100 Transferring your faxes or Fax Journal report ........62 Transparencies ....
  • Page 129 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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