Troubleshooting - Wolf CHALLENGER XL Series Installation & Operation Manual

SERVICE AND PARTS INFORMATION
To obtain service and parts information, contact an authorized service agency in your area (refer to our
website, www.wolfrange.com for a complete listing of authorized service and parts depots). When
calling for service, the following information must be available: model number, serial number, and gas
type. This information can be found on the main data plate, located on the rear of the unit, or on the
secondary plate located inside the lower front kick panel. Lift up and lower the front kick panel to view
the secondary data plate.
PRECAUTIONS
When scraping off heavy deposits of grease or oil from stainless steel equipment, never use ordinary
steel scrapers. Particles of ordinary steel may become embedded in, or lodge on, the surface of the
stainless steel. These will rust, causing unsightly stains and possible contamination of food. If it is
necessary to scrape, use stainless steel, wood, plastic or rubber tools.
OVEN
PROBLEM
Uneven Baking Side to Side
Uneven Baking Front to Rear
Too Much Top / Bottom Heat
Dried Out Products
Excessive Meat Shrinkage
Pilot Outage
TOP BURNER OPERATION
PROBLEM
Excessive Valve Handle Temperatures /
Sticking Top Burner Valves
Poor Ignition
Pilot and Burners Will Not Light

TROUBLESHOOTING

CAUSES / CORRECTIONS
Range not level side to side.
Oven burner or bottom improperly installed.
Wrong temperature setting for product.
Warped pans.
Flue not venting properly.
Improper regulator setting. Contact service provider.
Range not level front to back.
Door not closing properly.
Flue not venting properly.
Improper regulator setting. Contact service provider.
Build-up on side liners obstructing vent holes.
Flue not venting properly.
Too low temperature (Overcooking).
Too long baking time.
Thermostat calibration (Call for service).
Roasting Temperature too high.
Not enough moisture (Add pan of water).
Call for service.
CAUSES / CORRECTIONS
Verify that oven door is closed.
If door is closed properly, call for service.
Improper ventilation.
Call for service.
Verify that main gas supply is turned on.
Verify that burner assembly is properly installed.
Call for service.
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