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Lenovo 50382NU Hardware Maintenance Manual

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Hardware Maintenance Manual
ThinkPad Edge E220s

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  • Page 1 Hardware Maintenance Manual ThinkPad Edge E220s...
  • Page 2 First Edition (April 2011) © Copyright Lenovo 2011. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Diagnostics using PC-Doctor for DOS..1010 Hard disk drive or solid state drive Lenovo ThinkVantage Toolbox ..assembly ....
  • Page 4 Overall ....Windows 7 Home Premium (32 bit) DVDs . . LCD FRUs ....Windows 7 Home Premium (64 bit) DVDs .
  • Page 5: About This Manual

    Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19. © Copyright Lenovo 2011...
  • Page 6 Hardware Maintenance Manual...
  • Page 7: Chapter 1. Safety Information

    • Reinstall all covers correctly before returning the machine to the customer. • Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan louvers or cover them with labels or stickers. © Copyright Lenovo 2011...
  • Page 8: Electrical Safety

    Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
  • Page 9: Safety Inspection Guide

    – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.
  • Page 10: Grounding Requirements

    2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 DANGER Hardware Maintenance Manual...
  • Page 13 PERIGO PERIGO PERIGO Chapter 1 Safety information...
  • Page 14: Insert The Ends Of Your Necktie Or Scarf Inside Clothing Or Fasten It With A Nonconductive Clip, About

    PERIGO PERIGO PERIGO PERIGO PERIGO DANGER Hardware Maintenance Manual...
  • Page 15 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER DANGER VORSICHT VORSICHT VORSICHT Hardware Maintenance Manual...
  • Page 17 VORSICHT VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 Hardware Maintenance Manual...
  • Page 25: Chapter 2. Important Service Information

    • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ • Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information.
  • Page 26: Strategy For Replacing A Hard Disk Drive

    MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). Custom Model Variant (CMV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
  • Page 27: Fru Identification For Cto, Cmv, And Gav Products

    • eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). • eSupport can be accessed at the following Web site: http://www.lenovo.com/support • To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number.
  • Page 28 Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the MT Model level. Hardware Maintenance Manual...
  • Page 29: Chapter 3. General Checkout

    “What to do first” on page 23 • “Checkout guide” on page 24 – “Diagnostics using PC-Doctor for DOS” on page 24 – “Lenovo ThinkVantage Toolbox” on page 26 – “FRU tests” on page 27 • “Power system checkout” on page 28 ®...
  • Page 30: Checkout Guide

    PC-Doctor. Note: PC-Doctor for DOS is available at the following Web site: http://www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the ThinkPad Setup before you run PC-Doctor.
  • Page 31: Testing The Computer

    Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station.
  • Page 32: Lenovo Thinkvantage Toolbox

    Benchmark System DOS Shell Tech Support Form Battery Rundown Erase Drive Contents View PCDR Host Log Lenovo ThinkVantage Toolbox ® ® Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows operating system. It enables you to view symptoms of computer problems and solutions for them, and includes automatic notification when action is required, computing assistance, advanced diagnostics, and diagnostic history.
  • Page 33: Fru Tests

    Web site. To run this program, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox.
  • Page 34: Power System Checkout

    Table 1. FRU tests (continued) Applicable test TrackPoint or pointing If the TrackPoint does not work, check the configuration as specified in the ThinkPad device Setup. If the TrackPoint is disabled, select Automatic to enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time. This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer.
  • Page 35: Checking Operational Charging

    Note: Output voltage of pin no.2 of the ac power adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, do the following: •...
  • Page 36 Hardware Maintenance Manual...
  • Page 37: Chapter 4. Related Service Information

    Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/spm. Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive is replaced because of a failure, no product recovery program is on the new drive.
  • Page 38: Passwords

    c. Select the CD/DVD drive as the 1st Boot Device. 2. Insert the Operating System Recovery Disc into the DVD drive. 3. Press F10 to save the ThinkPad Setup configuration changes. Follow the instructions on the screen to begin the recovery process. 4.
  • Page 39: Supervisor Password

    Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive.
  • Page 40: Power Management

    1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter ThinkPad Setup. 3. Select Security, using the cursor directional keys to move down the menu. 4. Select Password. 5. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 6.
  • Page 41: Hibernation Mode

    • The ring indicator (RI) is signaled by a serial device or a PC Card device. • The time set on the resume timer elapses. Note: The computer does not accept any input immediately after it enters sleep (standby) mode. Wait a few seconds before taking any action to reenter operation mode.
  • Page 42: Numeric Error Codes

    A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 37. Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for that device.
  • Page 43: No-Beep Symptoms

    If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
  • Page 44: Undetermined Problems

    1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.
  • Page 45: Copyright Lenovo

    Power status • Green: The ac power adapter is connected. If a battery is installed on the computer, it is charged when this indicator is on. • Off: The ac power adapter is not connected. © Copyright Lenovo 2011...
  • Page 46 Table 6. Status indicators (continued) Indicator Meaning Sleep (standby) The illumination dot in the ThinkPad logo on the outer lid of the computer and on the status palm rest works as a system-status indicator: it shows whether the computer is in sleep (standby), hibernation, or normal mode.
  • Page 47: Chapter 6. Special Keys

    The computer display becomes brighter. The purpose of this method is to change the (F8) brightness level temporarily. To change the default brightness level, change the settings of the Power Option in the Control Panel or use the Power Manager. © Copyright Lenovo 2011...
  • Page 48 Table 7. Special keys (continued) Description Special key Wireless radio control Enables or disables the built-in wireless networking features. If you press this key, a list (F9) of wireless features is displayed. You can quickly change the power state of each feature in the list.
  • Page 49: Chapter 7. Fru Replacement Notices

    Never use a screw that you removed. Use a new one. Make sure that all of the screws are tightened firmly. • Ensure torque screw drivers are calibrated correctly following country specifications. © Copyright Lenovo 2011...
  • Page 50: Retaining Serial Numbers

    If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
  • Page 51: Reading Or Writing The Eca Information

    When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
  • Page 52 Hardware Maintenance Manual...
  • Page 53: Chapter 8. Removing And Replacing A Fru

    If the computer you are servicing has the SIM card, remove it before you start the servicing. After you finish the servicing, make sure that you insert the card back into the slot firmly. © Copyright Lenovo 2011...
  • Page 54: 1000 Disabling The Battery Pack In Uefi Bios

    1000 Disabling the battery pack in UEFI BIOS Before servicing the computer, disable the battery pack in UEFI BIOS. 1. Boot the system to ThinkPad Setup Utility. 2. Select Config, and then select Power. 3. Choose disable in battery sub menu. 4.
  • Page 55 • Never remove the drive while the computer is operating or is in suspend mode. Before servicing the hard disk drive or solid disk drive, disable the battery pack in UEFI BIOS (see “1000 Disabling the battery pack in UEFI BIOS” on page 48). Table 8.
  • Page 56: 1020 Keyboard

    Table 9. Removal steps of HDD or SSD bracket (continued) Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, flat-head, nylon-coated (4) (1.85 kgfcm) 1020 Keyboard For access, perform the following steps in order: • “1000 Disabling the battery pack in UEFI BIOS” on page 48 •...
  • Page 57 Table 10. Removal steps of keyboard (continued) Chapter 8 Removing and replacing a FRU...
  • Page 58: 1030 Top Case Assembly

    Table 10. Removal steps of keyboard (continued) Table 11. Installation of the keyboard When installing the keyboard, do as follows: 1. Attach the connectors. 2. Attach the keyboard so that the keyboard edges are under the frame as shown in the following figure. 3.
  • Page 59 Table 12. Removal steps of top case assembly Step Screw (quantity) Color Torque M2 × 5 mm, wafer-head, nylon-coated (7) Black 0.181 Nm (1.85 kgfcm) Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 5 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
  • Page 60: 1040 Backup Battery

    Table 12. Removal steps of top case assembly (continued) 1040 Backup battery For access, perform the following steps in order: • “1000 Disabling the battery pack in UEFI BIOS” on page 48 • Remove the “1010 Hard disk drive or solid state drive assembly” on page 48. •...
  • Page 61: 1050 Speaker Assembly

    Table 13. Removal steps of backup battery DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. When installing: Make sure that the connector is attached firmly. 1050 Speaker assembly For access, perform the following steps in order: •...
  • Page 62: 1080 Battery Pack

    Important notice for replacing a battery pack: • Lenovo ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective.
  • Page 63: 1090 Dimm

    Table 15. Removal steps of battery pack (continued) 1090 DIMM For access, perform the following steps in order: • “1000 Disabling the battery pack in UEFI BIOS” on page 48 • Remove the “1010 Hard disk drive or solid state drive assembly” on page 48. •...
  • Page 64: 1100 Pci Express Mini Card For Wireless Lan

    1100 PCI Express Mini Card for wireless LAN For access, perform the following steps in order: • “1000 Disabling the battery pack in UEFI BIOS” on page 48 • Remove the “1010 Hard disk drive or solid state drive assembly” on page 48. •...
  • Page 65: 1110 Pci Express Mini Card For Wireless Wan

    Table 17. Removal steps of PCI Express Mini Card for wireless LAN (continued) When installing: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card. Note: In models with a wireless LAN card that has three antenna connectors, plug the gray cable (MAIN) into the jack marked TR1, the white cable (third) into the jack marked RO or TR3, and the black cable (AUX) into the jack marked TR2 on the card.
  • Page 66: 1120 Bluetooth Daughter Card

    Table 18. Removal steps of PCI Express Mini Card for wireless WAN (continued) When installing: Plug the orange cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card. Step Screw (quantity) Color Torque M2 ×...
  • Page 67 • Remove the “1020 Keyboard” on page 50. • Remove the “1030 Top case assembly” on page 52. • Remove the “1080 Battery pack” on page 56. Table 19. Removal steps of bluetooth daughter card Step Screw (quantity) Color Torque Black 0.181 Nm M2 ×...
  • Page 68: 1130 System Board Assembly And Fan Assembly

    Table 19. Removal steps of bluetooth daughter card (continued) When installing: Make sure that the connector on the bottom side of the card is attached firmly to the system board. 1130 System board assembly and fan assembly Important notices for handling the system board: When handling the system board, bear the following in mind.
  • Page 69 Table 20. Removal steps of system board (continued) Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (3) Black 0.181 Nm (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
  • Page 70 Table 20. Removal steps of system board (continued) When installing: Make sure that the connectors are attached firmly. Table 21. Removal steps of fan assembly Hardware Maintenance Manual...
  • Page 71: 1140 Dc-In Sub Card

    Table 21. Removal steps of fan assembly (continued) Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) 1140 DC-in sub card For access, perform the following steps in order: • “1000 Disabling the battery pack in UEFI BIOS” on page 48 •...
  • Page 72 Table 22. Removal steps of DC-in sub card Hardware Maintenance Manual...
  • Page 73: 1150 Lcd Unit

    The label location artwork is not available yet. Please ignore this part when you review this HMM. Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, apply the following labels: FCC label Serial number label Following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
  • Page 74 Table 23. Removal steps of LCD unit Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 5 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) Hardware Maintenance Manual...
  • Page 75 Table 23. Removal steps of LCD unit (continued) Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
  • Page 76 Hardware Maintenance Manual...
  • Page 77: Chapter 9. Locations

    Hard disk drive (HDD) or solid state drive Power status indicator Fingerprint reader (for some models) Note: For the description of the indicator, see Chapter 5 “Status indicators” on page 39. Touch pad TrackPoint buttons TrackPoint pointing stick UltraNav © Copyright Lenovo 2011...
  • Page 78: Rear View

    Rear view Sleep (standby) status indicator Combo audio jack Note: For the description of the indicator, see Chapter 5 “Status indicators” on page 39. Monitor connector Always On USB connector Ethernet connector Media card reader slot Power jack indicator Power jack SIM card door Bottom view Hard disk drive (HDD) or solid state drive...
  • Page 79: Chapter 10. Parts List

    – Optional-service CRUs: These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by more than two screws. Once the access panel is removed, the specific CRU is visible. • FRUs marked with are available as options. © Copyright Lenovo 2011...
  • Page 80: Overall

    Overall Table 24. Parts list—Overall No. FRU (Overall) FRU no. LCD unit (see “LCD FRUs” on page 77.) Top case assembly 04W1523 N Speaker assembly 04W1879 N Hardware Maintenance Manual...
  • Page 81 Table 24. Parts list—Overall (continued) No. FRU (Overall) FRU no. 04W1512 N System board assembly, Intel Core i7-2617M, AES • 5038-CTO, 20x, 25x, 2Gx, 2Hx, 2Jx, 2Mx, 2Nx, 2Ux, 2Vx, 2Wx, 2Xx, 2Yx, 2Zx, 36x, 37x, 3Fx, 3Jx System board assembly, Intel Core i7-2617M, Non-AES 04W1513 N •...
  • Page 82 Table 24. Parts list—Overall (continued) No. FRU (Overall) FRU no. 55Y3717 4-GB DDR3-1333 SDRAM SO-DIMM (PC3-10600) card • 5038-CTO, 4401-CTO, 20x, 21x, 23x, 24x, 25x, 26x, 27x, 28x, 29x, 2Ax, 2Bx, 2Cx, 2Dx, 2Ex, 2Fx, 2Gx, 2Hx, 2Jx, 2Kx, 2Lx, 2Mx, 2Nx, 2Px, 2Qx, 2Rx, 2Sx, 2Tx, 2Ux, 2Vx, 2Wx, 2Xx, 2Yx, 2Zx, 30x, 31x, 32x, 33x, 34x, 35x, 36x, 37x, 38x, 39x, 3Ax, 3Bx, 3Cx, 3Dx, 3Ex, 3Fx, 3Gx, 3Hx, 3Jx, 3Kx, 3Lx ThinkPad 11b/g/n Wireless LAN Mini-PCI Express Adapter II...
  • Page 83: Lcd Frus

    Table 24. Parts list—Overall (continued) No. FRU (Overall) FRU no. TrackPoint caps 91P9642 — AC adapter (see “AC power adapters” on page 79.) LCD FRUs In ThinkPad Edge E220s, the type of the LCD is 12.5-inch HD LED-backlight LCD (Table 25 “Parts list—LCD” on page 78).
  • Page 84: Keyboard

    Table 25. Parts list—LCD No. FRU (LCD) 04W1517 N LCD module, 12.5-inch HD LED backlight with WWAN and camera • 5038-CTO, 21x, 23x, 24x, 2Ex, 2Fx, 2Hx, 2Jx, 2Yx, 2Zx, 32x, 33x, 39x, 3Bx LCD module, 12.5-inch HD LED backlight with WWAN and camera 04W1518 N •...
  • Page 85: Miscellaneous Parts

    Table 26. Parts list—Keyboard (continued) Language FRU no. Kazakhstan 04W0926 04W0962 Korean 04W0940 04W0976 Latin American Spanish 04W0911 04W0947 Norwegian 04W0928 04W0964 Polish 04W0929 04W0965 Portuguese 04W0930 04W0966 Russian 04W0931 04W0967 Slovak 04W0932 04W0968 04W0933 04W0969 Slovenian Spanish 04W0918 04W0918 04W0935 04W0935 Swiss...
  • Page 86: Power Cords

    Power cords A ThinkPad power cord for a specific country or region is usually available only in that country or region: Table 30. Parts list—2-pin power cords Country or region FRU no. Argentina 42T5020 42T5105 • models -CTO, xxY Brazil 42T5180 42T5183 •...
  • Page 87: Recovery Discs

    Recovery discs Windows 7 Home Basic (32 bit) DVDs Windows 7 Home Basic (32 bit) is preinstalled as the operating system in the following models: • 1141-CTO • 1167-CTO Table 32. Parts list—Windows 7 Home Basic (32 bit) recovery DVDs Language CRU ID Arabic...
  • Page 88: Windows 7 Professional (32 Bit) Dvds

    • 1141-CTO • 1167-CTO Table 34. Parts list—Windows 7 Home Premium (64 bit) recovery DVDs Language CRU ID Czech 76Y1755 Danish 76Y1756 English 76Y1773 English (for India) 76Y1757 English, Finnish, and Swedish (in Sweden) 76Y1775 76Y1774 English, French, German, and Dutch (in Belgium and Luxemburg) English, French, German, and Italian (in Switzerland) 76Y1776 French...
  • Page 89: Windows 7 Professional (64 Bit) Dvds

    Table 35. Parts list—Windows 7 Professional (32 bit) recovery DVDs (continued) Language CRU ID English, French, German, and Dutch (in Belgium and Luxemburg) 76Y1600 76Y1602 English, French, German, and Italian (in Switzerland) French 76Y1579 German 76Y1581 76Y1580 Greek Hebrew 76Y1582 Hungarian 76Y1584 Italian...
  • Page 90: Common Service Tools

    Table 36. Parts list—Windows 7 Professional (64 bit) recovery DVDs (continued) Language CRU ID English, French, German, and Dutch (in Belgium and Luxemburg) 76Y1692 76Y1694 English, French, German, and Italian (in Switzerland) French 76Y1671 German 76Y1673 76Y1672 Greek Hebrew 76Y1674 Hungarian 76Y1676 Italian...
  • Page 91 Table 37. Parts list—Common service tools (continued) Tool Test card for integrated Smart Card 42W7820 — LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://www.lenovo.com/spm Chapter 10 Parts list...
  • Page 92 Hardware Maintenance Manual...
  • Page 93: Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 94: Electronic Emissions Notices

    Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad...
  • Page 96 Part Number: 0A60575 Printed in China (1P) P/N: 0A60575 *0A60575*...

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