HP EVA P6000 Software Manual page 7

You must also obtain a supported version of HP P6000 Command View. When you purchase HP
P6000 Command View, you can choose to receive a software DVD or an E-Delivery kit.
TIP: If you choose an E-Delivery kit, you will receive an email from HP with download instructions.
For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them
if you need to download the software again.
IMPORTANT: HP P6000 Command View 9.4 or later is supported with XCS 10001000. For the
latest HP P6000 Command View and XCS compatibility information, see Table 2.0, HP P6000
Command View interoperability support, in the HP P6000 Enterprise Virtual Array Compatibility
Reference. See Table 1 (page 6)
The HP IT Resource Center (ITRC) has reached its end of life in June 201 1. The new HP Support
Center will provide you a more personalized online support experience with access to information,
tools and experts to keep your technology running in the Instant-On connected world.
1. Sign-in to the HP Support Center (http://www.hp.com/go/hpsc) with HP Passport (or register
first for HP Passport if you have not already obtained one.)
2. Start your ITRC migration by clicking on the Profile Migration Feature in the home page on
HP Support Center.
3. Provide your ITRC username and password. After the system verifies and confirms that you
are the owner of the ITRC username and password, the migration will begin. You will get a
confirmation from the system when the migration is complete.
NOTE: If you used a single ITRC login (username and password) for multiple users, you will
need separate HP Passport sign-ins for each individual on HP Support Center. An ITRC account
can only be migrated once, and only to one HP Passport account on HP Support Center. We
recommend that you discuss and identify within your team the individual you want to claim
the ITRC account. This person will then need to create shares to enable others to obtain the
important benefits of the linked entitlements.
If you had a linked contract on ITRC which was shared with other ITRC users, these contracts
are migrated to your HP Passport account and are now available to you on HP Support Center.
Any members who shared the contract in ITRC will be part of the new "share" and will have
access to the same services as on ITRC once they complete these same migration steps above.
Note: It is not necessary that the owner of the share has to migrate first. Migration can be
done in any order by the owner or any of the individuals who share the linked entitlement.
4. Start using HP Support Center or review your profile and contracts and warranties (including
managing sharing).
If you have questions or need assistance, go to
wwcontact_us.html and select your country/region.
for the link to this document.
http://welcome.hp.com/country/us/en/
Required kits 7