General Settings; Troubleshooting - Sony BRAVlA KDL-32XBR4 Operating Instructions Manual

Troubleshooting
If you have questions, service needs, or require
technical assistance related to the use of your
Sony TV. please visit our website or call one of
the following numbers:
http://www.sony.com/tvsupport
1-800-222-SONY(7669) for US Support
1-877-899-SONY(7669) for Canadian Support
No picture
No picture • Check the Power Saving settings (see page 40).
Cannot receive any channels • Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
• Make sure the Cable setting is correct for your TV signal source.
TV is locked to one channel • Perform Auto
Program
to add receivable channels that are not present in the
TV's memory (see pages 21 and 35).
Cannot receive or select • Perform Auto
Program
to add receivable channels that are not present in the
channels TV's nlemory (see pages 21 and 35).
• To receive or select cable channels, make sure that Cable in the Channel
settings is set to On (see page 35). To receive or select UHF channels over an
antenna, make sure Cable is set to Off.
The TV turns off • Check if Sleep Timer is activated, or confirm the Duration setting of Timer
automatically (see page 30).
• Check PC Power
Management
in General Settings (see page 40).
No picture from some video • Check the connection between the optional video equipment and the TV.
sources • Press INPUT on the remote control (see page 25).
• Press HOME on the remote control. Select your desired input from the
External Inputs list.
Poor picture
The quality of the images is
• Picture
quality depends on the signal content. See Quick Setup Guide
not as good as what I saw at (supplied) to display the best possible picture for that signal.
the store
Double images or ghosts • Check antenna/cable connections.
• Check the antenna location and direction.
• Set the
Motion Enhancer
to
Standard or Off
(see page 34).
Only snow and noise appear • Check if the antenna is broken or bent.
on the screen • Check if the antenna has reached the end of its ser_.iceable life. (3-5 years in
normal use, 1-2 years at the seaside.)
Dotted lines or stripes • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
• If using 300 ohm twin lead, move the excess lead away from the TV or try using
75 ohm coaxial cable instead.
No color/Dark picture/Color is • Press PICTURE to select the desired Picture Mode (see page 23).
not correct/The picture is too • Adjust the Picture Mode options in the Picture settings (see page 30).
bright • If you set the Power
Saving
mode to Low or High, it will enhance the black
level (see page 40).
Noisy picture • Make sure that the antenna is connected using a 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
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