3. Click on the document which is printing, then click the
Stop icon button to cancel the print job.
When background printing is off
1. Press the P power button to turn off the printer.
2. Hold down the J command key on your keyboard and press
the period (.) key to cancel the print job.
Where to Get Help
If your printer is not operating properly and you cannot solve the
problem using the troubleshooting information in your printer
documentation, contact customer support services for assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
Serial number of your printer
(The serial number label is on the back of the printer.)
Printer model
Brand and model of your computer
Printer software version
(Click About in your printer driver.)
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