Error Indicators
You can identify many common printer problems with the lights
on your printer's control panel. If your printer stops working and
the lights are on or flashing, use the following table of panel light
patterns to diagnose the problem, then follow the recommended
corrective measures.
Lights
S O
S F
B N
A N
B F
B O
A F
52
Problem and Solution
Paper Out
No paper is loaded in
the printer.
Paper Jam
Paper has jammed in
the printer.
Ink Low (black ink cartridge)
The black ink cartridge
is nearly empty.
Ink Out (black ink cartridge)
The black ink cartridge
is empty.
Ink Low (color ink cartridge)
The color ink cartridge
is nearly empty.
Load paper in the sheet
feeder; then press the
eject button. The printer
resumes printing and the light
goes out.
S
Press the
load/eject button.
The printer ejects the jammed
paper and then resumes
printing. If the error is not
cleared, open the printer
cover and remove the
jammed paper. Then reload
paper in the sheet feeder and
S
press the
load/eject button.
The printer resumes printing.
Obtain a replacement black
ink cartridge (S020189).
Replace the black ink
cartridge with a new one
(S020189). See "Replacing Ink
Cartridges" on page 36.
Obtain a replacement color
ink cartridge (S020191).
S
load/