Epson 4012364-00 Quick Reference page 11

Note:
If paper is jammed at the top cover while using the
optional Duplex Unit, the jammed paper may be in the
position illustrated below. Gently pull out the jammed
paper with both hands, making sure not to tear the paper.
3. Gently close the top cover until it clicks.
Jam B (MP tray)
When there is paper jammed at the MP tray, the LCD
panel displays the
Follow these steps to clear paper jams at the MP tray:
error message.
1. Pull the jammed paper out gently.
Note:
If the jammed paper feels tight, do not pull it out by force.
Proceed to the next step.
2. Open the right side cover. Be careful not to tear the
jammed paper.
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