Setting Preferences In Computer Setup; Using Passwords; Forgetting Passwords - Compaq Evo n410c - Notebook PC Software Manual

Security

Setting Preferences in Computer Setup

Most security preferences are set in Computer Setup. Because
Computer Setup is a non-Windows utility, it does not support the
pointing devices on your notebook. When using Computer Setup,
make selections and navigate with the keys on your notebook
keyboard instead of a pointing device.
See the "Setup and Diagnostics Utilities" chapter for details.
✎
An external keyboard connected by USB can be used with
Computer Setup only if USB legacy support is enabled. For more
information about USB, refer on this CD to the Hardware Guide,
"External Device Connections" chapter.

Using Passwords

Forgetting Passwords

Most security features use passwords. Whenever you set a
password, write down the password and store it in a secure
location away from the notebook.
■
If you forget your power-on or Compaq administrator
password, you cannot start up the notebook or resume from
Hibernation until a Compaq authorized service provider
resets the notebook. To contact a Compaq authorized service
provider, refer to the Worldwide Telephone Numbers booklet
included with the notebook.
■
If you forget your DriveLock user password but know your
DriveLock master password, you can remove DriveLock
protection from the drive. For instructions, see
"Understanding DriveLock" in this chapter.
■
If you forget both your user and master DriveLock
passwords, the hard drive is permanently unusable.
2–2 Software Guide