Gateway 600 Service Manual
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Gateway 600 Service Manual

Gateway 600 Service Manual

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Gateway 600 Notebook
service
guide
Troubleshooting
Customizing

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Summary of Contents for Gateway 600

  • Page 1 Gateway 600 Notebook service guide Troubleshooting Customizing...

  • Page 3: Table Of Contents

    Contents 1 Replacing Gateway 600YG2 Components ......1 Identifying the notebook model ......... 2 Identifying components .

  • Page 5: Replacing Gateway 600Yg2 Components

    © 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective...
  • Page 6 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...

  • Page 7: Identifying The Notebook Model

    Replacing Gateway 600YG2 Components Identifying the notebook model The label on the bottom of the notebook contains information that identifies the notebook model and its features. ™ Gateway model number Warning It is important that you use the correct service guide for the notebook.

  • Page 8: Identifying Components

    Use this chart to identify the main components of the notebook. For a complete list of replaceable parts, see the Contents. LCD panel assembly (see page Keyboard cover (see page Keyboard (see page Palm rest assembly (see page Cooling assembly (see page System board (see page www.gateway.com...

  • Page 9: Preparing Your Work Space

    Replacing Gateway 600YG2 Components Preparing your work space Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared. ■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

  • Page 10: Preventing Static Electricity Discharge

    Touch a bare metal surface on your workbench or other grounded object. ■ Unplug the power cord and the modem and network cables. ■ Remove the main and optional secondary batteries. For more information, “Removing the batteries” on page ■ Disconnect all peripheral devices and remove any PC Cards. www.gateway.com...

  • Page 11: Preparing The Notebook

    Replacing Gateway 600YG2 Components Before working with notebook components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

  • Page 12: Disconnecting From The Port Replicator

    Disconnecting from the port replicator Disconnecting from the port replicator To separate the notebook from the port replicator: Press down on both docking release latches. The notebook will spring up slightly. Lift the notebook off of the port replicator. www.gateway.com...

  • Page 13: Removing The Batteries

    Replacing Gateway 600YG2 Components Removing the batteries Removing the main battery To remove the main battery: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing the notebook” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...

  • Page 14: Removing The Optional Secondary Battery

    “Preparing the notebook” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page Turn the notebook over so the bottom is facing up. www.gateway.com...
  • Page 15 Replacing Gateway 600YG2 Components Slide and hold the modular bay latch and press the modular bay release button. The battery moves out slightly. Slide the battery out. www.gateway.com...

  • Page 16: Adding Or Replacing Memory Modules

    Adding or replacing memory modules Adding or replacing memory modules Tools you need to complete this task: Phillips #0 screwdriver Important Use only memory modules designed for the Gateway 600YG2. Memory www.gateway.com...
  • Page 17 Replacing Gateway 600YG2 Components To add or replace memory modules: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...
  • Page 18 Adding or replacing memory modules If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...
  • Page 19 Replacing Gateway 600YG2 Components Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

  • Page 20: Replacing The Ieee 802.11 Mini Pci Card

    Caution By law, only approved wireless modules provided by Gateway, or a Gateway authorized representative, explicitly for the Gateway 600YG2 may be installed in this notebook. Caution Legal requirements dictate that a security screw (or other means) be used to attach the mini-PCI cover to the chassis in a manner that restricts end user access.
  • Page 21 Replacing Gateway 600YG2 Components Tools you need to complete this task: Phillips #0 screwdriver -OR- Torx T8 screwdriver Mini PCI To replace the IEEE 802.11 Mini PCI card: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space”...
  • Page 22 “Removing the batteries” on page Use the appropriate screwdriver to loosen the captive screw that secures the Mini PCI cover. (The screw cannot be removed.) Lift the screw side of the cover upward, then slide the cover out. Unplug the two antenna cables. www.gateway.com...
  • Page 23 Replacing Gateway 600YG2 Components Move the antenna wires out of the way, then press outward on the clips at both sides of the module until the module tilts upward. www.gateway.com...
  • Page 24 Move the antenna wires out of the way, then press the module down until it clicks into place. www.gateway.com...
  • Page 25 Replacing Gateway 600YG2 Components Reattach the black antenna cable to the connector labelled MAIN or M, then reattach the light gray antenna cable to the connector labelled AUX or A. Replace the Mini PCI cover, then tighten the captive screw.

  • Page 26: Replacing The Hard Drive Kit

    Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page Turn the notebook over so the bottom is facing up. Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page www.gateway.com...
  • Page 27 Replacing Gateway 600YG2 Components Loosen the captive screw that secures the hard drive cover. (The screw cannot be removed.) Screw www.gateway.com...
  • Page 28 Replacing the hard drive kit Lift the screw side of the cover upward, then slide the cover out. Pull on the metal flange to disconnect the hard drive kit from the connector. Flange www.gateway.com...
  • Page 29 Replacing Gateway 600YG2 Components Lift the plastic tab on the hard drive kit, then lift the kit out of the notebook. Place the new hard drive kit into the drive bay, then slide the drive onto the connector. Replace the cover and tighten the screw.

  • Page 30: Replacing The Hard Drive In The Hard Drive Kit

    Turn the notebook over so the bottom is facing up. Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page Remove the hard drive kit by following the instructions in “Replacing the hard drive kit” on page www.gateway.com...
  • Page 31 Replacing Gateway 600YG2 Components Remove the four screws that secure the hard drive to the hard drive kit bracket. Screw Screw Bracket Screw Screw Remove the old drive from the bracket. www.gateway.com...
  • Page 32 Screw Screw Bracket Screw Screw Place the new hard drive kit into the drive bay, then slide the drive onto the connector. Replace the cover and tighten the screw. www.gateway.com...

  • Page 33: Replacing The Keyboard Cover

    Replacing Gateway 600YG2 Components Replacing the keyboard cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool To replace the keyboard cover: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space”...
  • Page 34 Pull the cover off the notebook. You will hear small snapping sounds as the cover comes away from the notebook. Be careful not to break off the tabs found on the left end of the cover. www.gateway.com...
  • Page 35 Replacing Gateway 600YG2 Components Slide the two tabs on the left end of the new cover under the notebook frame. Press down on the cover in several places until it clicks in place. The cover is correctly mounted when you can run you finger along the cover and find no loose spots.

  • Page 36: Replacing The Keyboard

    Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page Turn the notebook over so the top is facing up. Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page www.gateway.com...
  • Page 37 Replacing Gateway 600YG2 Components Remove the five keyboard screws that secure the keyboard to the notebook. Important There may be a grounding strap attached to the far-right screw. Make sure this strap is free from the keyboard before continuing. Screws...
  • Page 38 Replacing the keyboard Slowly rotate the keyboard toward you so it lies keys-down on top of the notebook. Be careful not to damage the LCD panel. www.gateway.com...
  • Page 39 Replacing Gateway 600YG2 Components Use two fingers to unplug the keyboard panel connector from the notebook. Be careful not to touch or damage any other components. Place the new keyboard keys-down on the notebook with the space bar away from you.
  • Page 40 Insert the keyboard plug, on the end of the keyboard cable, onto the keyboard connector. Important The outside of the keyboard plug goes around the keyboard connector. The plug is correctly oriented if the cable is not twisted. Rotate the keyboard toward the LCD panel until the keyboard is almost face-up. www.gateway.com...
  • Page 41 Replacing Gateway 600YG2 Components Insert the four tabs located on the front edge of the keyboard into the corresponding slots under the palm rest. Tabs Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel.

  • Page 42: Replacing The Hinge Covers

    Turn the notebook over so the top is facing up. Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Open the LCD panel all the way, so it lies flat on the table. www.gateway.com...
  • Page 43 Replacing Gateway 600YG2 Components Remove the four screws that secure the hinge covers to the notebook. Screws Screws Lift the hinge covers off the hinges. Snap the new covers into place over the hinges, then replace the four screws. Reassemble the notebook.

  • Page 44: Replacing The Lcd Panel Assembly

    If the notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 Mini PCI module by following the instructions in “Replacing the IEEE 802.11 Mini PCI card” on page Turn the notebook over so the top is facing up. www.gateway.com...
  • Page 45 Replacing Gateway 600YG2 Components Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Remove the hinge covers by following the instructions in “Replacing the hinge covers” on page Use a flat-blade screwdriver or chip puller to carefully unplug the LCD video cable from the notebook.
  • Page 46 If the notebook has IEEE 802.11 wireless networking built in, carefully pull the detached IEEE 802.11 antenna cables through the opening near the left hinge. To prevent the antenna cables from snagging on other components, keep the antenna connectors close together by moving the cable wrap close to the connectors. www.gateway.com...
  • Page 47 Replacing Gateway 600YG2 Components Remove the four (or six, depending on screen size) hinge screws. There is an LCD panel ground cable attached to a screw on the right hinge. Make sure that this cable is free before continuing. Screws Screws Move the LCD panel upright, then lift it from the notebook.
  • Page 48 (or six, depending on screen size) hinge screws. Make sure that you connect the LCD panel’s ground cable to the left screw of the right hinge. LCD panel ground cable Plug the LCD video cable into the notebook. www.gateway.com...
  • Page 49 Replacing Gateway 600YG2 Components If the notebook has IEEE 802.11 built in, carefully thread the antenna cables through the opening near the left hinge until they protrude into the Mini PCI bay. To prevent the antenna cables from snagging on other components, move the cable wrap close to the connectors.
  • Page 50 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 51: Replacing The Palm Rest Assembly

    Replacing Gateway 600YG2 Components Replacing the palm rest assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Torx T8 screwdriver Screws removed during this task: 5 chrome 2.5 × 4 mm 4 chrome 2.5 ×...
  • Page 52 Remove the keyboard by following the instructions in “Replacing the keyboard” on page Remove the hinge covers by following the instructions in “Replacing the hinge covers” on page Remove the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page www.gateway.com...
  • Page 53 Replacing Gateway 600YG2 Components Turn the notebook over, then remove the thirteen screws on the bottom of the notebook. Make sure that you remove the screw inside the battery bay. Screws Screws Screws Turn the notebook over, then remove the four screws on the back of the notebook.
  • Page 54 Replacing the palm rest assembly Remove the screw above the touchpad and the screw next to the multi-function button contacts. Screws www.gateway.com...
  • Page 55 Replacing Gateway 600YG2 Components Use two fingers to carefully pull up on the touchpad connector tabs. After the connector is in the raised position, carefully pull the cable out of the connector. Turn the notebook around so you are facing the back of the notebook, then pry the palm rest assembly up about two inches from the notebook.
  • Page 56 Pull up on the touchpad connector tabs to verify the connector is in the raised position. Slide the end of the touchpad cable into the touchpad connector. Important The touchpad cable should slide easily into the touchpad connector. The cable is oriented correctly if it is not twisted. www.gateway.com...
  • Page 57 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 58: Replacing The Cooling Assembly

    “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page Turn the notebook over so the bottom is facing up. www.gateway.com...
  • Page 59 Replacing Gateway 600YG2 Components Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page If the notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 Mini PCI module by following the instructions in “Replacing...
  • Page 60 Replacing the cooling assembly Loosen the four captive screws that secure the cooling assembly to the notebook. (These screws cannot be removed.) Captive Captive screws screws Lift the cooling assembly out the notebook. www.gateway.com...
  • Page 61 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 62: Replacing The Led Indicator Panel

    1 chrome 2.5 × 7 mm (near touchpad) 1 chrome 2.5 × 4 mm (near multifunction 13 chrome 2.5 × 5 mm 4 chrome 2.5 × 5 mm buttons) (palm rest) (bottom) (back) 1 chrome 2.5 × 4 mm (LED indicator panel) www.gateway.com...
  • Page 63 Replacing Gateway 600YG2 Components To replace the cooling assembly: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...
  • Page 64 Replacing the LED indicator panel Remove the single screw that secures the LED indicator panel shield to the notebook. Screw Lift the shielding away from the indicator panel. www.gateway.com...
  • Page 65 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 66: Replacing The Speakers

    1 chrome 2.5 × 7 mm (near touchpad) 1 chrome 2.5 × 4 mm (near multifunction 13 chrome 2.5 × 5 mm 4 chrome 2.5 × 5 mm buttons) (palm rest) (bottom) (back) 8 chrome 2.5 × 4 mm (speakers) www.gateway.com...
  • Page 67 Replacing Gateway 600YG2 Components To replace the speakers: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...
  • Page 68 Replacing the speakers Remove the eight screws that secure the speakers to the notebook. Screws Move the left speaker out of the way, then unplug the connector for each speaker. www.gateway.com...
  • Page 69 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 70: Replacing The Audio Board

    1 chrome 2.5 × 4 mm (near multifunction 13 chrome 2.5 × 5 mm 4 chrome 2.5 × 5 mm buttons) (palm rest) (bottom) (back) 4 chrome 2.5 × 4 mm 1 chrome 2.5 × 4 mm (left speaker) (audio board) www.gateway.com...
  • Page 71 Replacing Gateway 600YG2 Components To replace the audio board: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...
  • Page 72 Replacing the audio board Unplug the speaker connectors for the left and right speakers. Remove the single screw that secures the audio board to the notebook. Screw www.gateway.com...
  • Page 73 Replacing Gateway 600YG2 Components On the right side of the board where the connector is located, use a flat-blade screwdriver or non-marring tool to carefully pry the audio board up. Then lift the audio board completely out of the notebook.
  • Page 74 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 75: Replacing The Modem Or Cmos Battery

    Replacing Gateway 600YG2 Components Replacing the modem or CMOS battery Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Torx T8 screwdriver 5.0 mm hex nutdriver www.gateway.com...
  • Page 76 (hard drive board) (LED indicator panel) 1 chrome 2.5 × 5 mm 8 chrome 2.5 × 5 mm (system board - hole 1 chrome 2.5 × 4 mm (modular bay holders) #17) (audio board) 1 chrome 2.5 × 4 mm (modem) www.gateway.com...
  • Page 77 Replacing Gateway 600YG2 Components To replace the modem or CMOS battery: Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator”...
  • Page 78 Replacing the modem or CMOS battery Unplug the speakers (one connector) and the front panel (Audio DJ) from the system board. www.gateway.com...
  • Page 79 Replacing Gateway 600YG2 Components Remove the hard drive board screws, then remove the hard drive board by lifting it straight up and then rotating it to the left as you lift it past the hard drive connector. Hard drive board screws Remove the six hex nuts on the rear I/O panel.
  • Page 80 Replacing the modem or CMOS battery Remove the eight modular bay holder screws, then remove the two modular bay holders. Screws Screws Screws Screws www.gateway.com...
  • Page 81 Replacing Gateway 600YG2 Components Remove the system board screw from system board hole #17. System board screw Remove the audio board by following the instructions in “Replacing the audio board” on page www.gateway.com...
  • Page 82 Replacing the modem or CMOS battery Slide the battery cover on the system board open. www.gateway.com...
  • Page 83 Replacing Gateway 600YG2 Components While pushing in on the PC Card eject button, remove the system board. Make sure that the rear I/O panel clears the bottom of the chassis (shown by the top arrow) and the PC Card eject button clears the bottom of the chassis (shown by the left arrow).
  • Page 84 Replacing the modem or CMOS battery Turn the system board over and remove the screw that secures the modem to the system board. Screw Unplug the modem from the system board. www.gateway.com...
  • Page 85 Replacing Gateway 600YG2 Components Unplug the modem cable from the modem. Install the new modem into the system board and turn the board over. Go to step Step Turn the system board over and locate the old battery. Insert the small flat-blade screwdriver or non-marring tool under the old battery and gently pry it up until it pops out of the socket.
  • Page 86 Replace the system board screw into system board hole #17. System board screw Reinstall the two modular bay holders (they are interchangeable). Replace the six hex nuts on the rear I/O panel. Reinstall the hard drive board and the hard drive board screw. www.gateway.com...
  • Page 87 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

  • Page 88: Replacing The System Board

    Replacing the system board Replacing the system board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Torx T8 screwdriver 5.0 mm hex nutdriver www.gateway.com...
  • Page 89 Replacing Gateway 600YG2 Components Screws removed during this task: 5 chrome 2.5 × 4 mm 4 chrome 2.5 × 5 mm 4 or 6 chrome 2.5 × 7 mm (keyboard) (hinge covers) (LCD panel hinges) 1 chrome 2.5 × 7 mm (near touchpad) 1 chrome 2.5 ×...
  • Page 90 “Replacing the palm rest assembly” on page Remove the cooling assembly by following the instructions in “Replacing the cooling assembly” on page Remove the LED indicator panel by following the instructions in “Replacing the LED indicator panel” on page www.gateway.com...
  • Page 91 Replacing Gateway 600YG2 Components Unplug the speakers (one connector) and the front panel (Audio DJ) from the system board. www.gateway.com...
  • Page 92 Remove the hard drive board screws, then remove the hard drive board by lifting it straight up and then rotating it to the left as you lift it past the hard drive connector. Hard drive board screws Remove the six hex nuts on the rear I/O panel. Hex nuts www.gateway.com...
  • Page 93 Replacing Gateway 600YG2 Components Remove the eight modular bay holder screws, then remove the two modular bay holders. Screws Screws Screws Screws www.gateway.com...
  • Page 94 Replacing the system board Remove the system board screw from system board hole #17. System board screw Remove the audio board by following the instructions in “Replacing the audio board” on page www.gateway.com...
  • Page 95 Replacing Gateway 600YG2 Components Slide the battery cover on the system board open. www.gateway.com...
  • Page 96 While pushing in on the PC Card eject button, remove the system board. Make sure that the rear I/O panel clears the bottom of the chassis (shown by the top arrow) and the PC Card eject button clears the bottom of the chassis (shown by the left arrow). www.gateway.com...
  • Page 97 Replacing Gateway 600YG2 Components Use a flat-blade screwdriver to turn the processor lock screw ¼-turn counter-clockwise, then remove the processor from the old system board. Turn the system board over and remove the screw that secures the modem to the system board.
  • Page 98 Replacing the system board Unplug the modem from the system board. Unplug the modem cable from the modem. Install the modem into the new system board and turn the board over. www.gateway.com...
  • Page 99 Replacing Gateway 600YG2 Components Install the processor onto the new system board making sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the...
  • Page 100 Reinstall the two modular bay holders (they are interchangeable). Replace the six hex nuts on the rear I/O panel. Reinstall the hard drive board and the hard drive board screw. Connect the speaker cable and the front panel cable. Reassemble the notebook. www.gateway.com...
  • Page 101 End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.
  • Page 103 MAN SYS 600 YG2 SERVICE GDE R1 7/03...

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