GE JGB920 Owner's Manual And Installation Instructions page 52

Before YouCall ForService...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Top burners do not light Plug on range is not completely
or do not bum evenly inserted in the electrical outlet.
Burner silts on the side of the
* Remove
tile burner heads and clean them. Check tile
burner may be clogged, electrode area tbr burned-on lend or grease. See tile
Care and cleaning of the range section.
Improper burner assembly.
* Make sure tile burner
parts are installed correctly.
See tile Care and cleaning of the range section.
Burner flames very Improper air to .gas ratio. * If range is couuected to I,P gas, contact tile person
large or yellow
who installed your range or ula(le tile couversiou.
Surface burners light The oven gas shut-off valve • To check tile oveu gas shut-ellvalve, remove tile
but oven does not mayhave accidentally been w,auling drawer (see tile Care and cleaning of the range
moved during cleaning or section) and look fi)r tile gas shut-off lever ,tt tile back
moving, of tile range. Follow tile directions in box A or B ill,it
match your regulator type.
• Make sure electrical plug is plugged lute a live, properly
grounded outlet.
Tinyscratches (may
Incorrect cleaning
• Use recoululended
cleaniug procedures.
appearas cracks) methods being used.
or abrasions on
cooktop glass surface Cookware with rough bottoms
• I_)e
SUl'e cookware boltouls and cookware are clean
being used or coarse particles befine use. Use cookware with smooth bottoms. Tiny
(salt or sand) were between scratches me not reul_wable but will become less
the cookware and the surface visible in time as a resuh of cleaning.
of the cooktop.
Cookware has been slld
across the cooktop surface.
Areas of discoloration Improper cookware • Marks fl'om alumiuuul and copper pans as well as
on the glass cooktop being used. mineral deposits fl'oul water or ti)od can be removed
surface _dth tile cleaning cream.
Hot surface on a model
• This is normal.
Tile surtace may appear discolored
with a white glass cooktop, when it is hot. This is teulporaly and will disappear
as tile glass cools.
Plastic melted Hot cooktop came into • See tile Special Care iuforulation in tile Cleaning the
to the glass cooktop contact with plastic placed
glass cooktop surface section.
surface
on the hot cooktop.
Pitting of the glass
Hot sugar mixture spilled
• Call a qualified
technician tbr replaceulent.
cooktop surface on the cooktop.
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