Smart Technologies SMART Board X800 Series User Manual
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Smart Technologies SMART Board X800 Series User Manual

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P L E A S E T H I N K B E F O R E Y O U P RI N T
SMART Board™ X800
Series Interactive
Whiteboard
User's Guide

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Summary of Contents for Smart Technologies SMART Board X800 Series

  • Page 1 P L E A S E T H I N K B E F O R E Y O U P RI N T SMART Board™ X800 Series Interactive Whiteboard User’s Guide...

  • Page 2: Product Registration

    SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Important information Before you install and use your SMART Board™ X800 series interactive whiteboard, read the following warnings carefully. Failure to read the warnings below, or to follow the installation instructions included with your SMART product could result in personal injury or product damage.
  • Page 4 I M P O R T A N T I N F O R M A T I O N • To prevent injury or product and property damage, use only the mounting hardware supplied with your SMART Board X800 series interactive whiteboard when you install your product on drywall.
  • Page 5 If your SMART Board interactive whiteboard requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original. Other precautions If you own a SMART product other than a SMART Board X800 series interactive whiteboard, refer to the installation manual for your product for relevant warnings and maintenance instructions.
  • Page 6 I M P O R T A N T I N F O R M A T I O N...

  • Page 7: Table Of Contents

    Contents Important information.....................i About your SMART Board X800 series interactive whiteboard......1 Features......................2 Understanding how your SMART Board interactive whiteboard works ..4 Included parts and accessories ..............5 Optional accessories ..................5 Installing and securing your SMART Board interactive whiteboard ...... 7 Environmental requirements................
  • Page 8 CON T EN TS Tips for trouble-free performance ..............29 Keeping the writing surface clean..............30 Troubleshooting your SMART Board interactive whiteboard ......31 Adjusting the projected image ..............31 Resetting your interactive whiteboard............32 Using the Connection Wizard ............... 32 Troubleshooting tips ..................

  • Page 9: About Your Smart Board X800 Series Interactive Whiteboard

    Chapter 1 About your SMART Board X800 series interactive whiteboard Your SMART Board X800 series interactive whiteboard is the most advanced and intuitive touch sensitive, front projection interactive whiteboard in the world, featuring SMART’s proprietary DViT™ (Digital Vision Touch) technology. Its modular and expandable hardware and software architecture enables you to do everything you can do at your computer—open and close applications, conference with others, create new documents or edit existing ones, visit websites, play and manipulate video clips...

  • Page 10: Features

    CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Features Your SMART Board X800 series interactive whiteboard includes the familiar features of other SMART Board...
  • Page 11 CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Feature highlights Software To use all the features of your interactive whiteboard described in this guide, go to...

  • Page 12: Understanding How Your Smart Board Interactive Whiteboard Works

    CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Understanding how your SMART Board interactive whiteboard works Your interactive whiteboard functions as an input device for your computer, just like a...

  • Page 13: Included Parts And Accessories

    CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Included parts and accessories Your SMART Board X800 series interactive whiteboard includes the following accessories.
  • Page 14 CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D...

  • Page 15: Installing And Securing Your Smart Board Interactive Whiteboard

    Chapter 2 Installing and securing your SMART Board interactive whiteboard In this chapter Refer to these topics for information about mounting your SMART Board X800 series interactive whiteboard on a floor stand or on a wall. Environmental requirements..............page 7 Installing your SMART Board interactive whiteboard ......

  • Page 16: Installing Your Smart Board Interactive Whiteboard

    CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Environmental Parameter requirement...
  • Page 17 CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD CAUTIONS •...

  • Page 18: Securing The Pen Tray And Interactive Whiteboard

    10 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Securing the pen tray and interactive whiteboard Because your SMART Board interactive whiteboard’s pen tray is detachable, you...

  • Page 19: Connecting Your Interactive Whiteboard To Your Computer

    Chapter 3 Connecting your interactive whiteboard to your computer In this chapter Refer to these topics for information about connecting your SMART Board X800 series interactive whiteboard to your computer. Connecting the USB cable..............page 11 Installing SMART Product Drivers ............page 12 Configuring your computer settings .............

  • Page 20: Installing Smart Product Drivers

    12 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R This location provides access to the USB receptacle without having to remove your interactive whiteboard from the wall.

  • Page 21: Configuring Your Computer Settings

    4. If SMART Board Tools doesn’t open: – If you have a Windows® computer, select Start > All Programs > SMART Technologies > SMART Product Drivers > SMART Board Tools – If you have a Mac computer, open Mac HD, and then select Applications >...

  • Page 22: Calibrating Your Interactive Whiteboard

    14 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Matching your computer’s resolution to your projector’s resolution...

  • Page 23: Orienting Your Interactive Whiteboard

    15 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R 3.
  • Page 24 16 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R To orient your 1.

  • Page 25: Connecting A Guest Laptop

    17 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Connecting a guest laptop If you want to connect a guest laptop without installing SMART Product Drivers on it,...
  • Page 26 18 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R...

  • Page 27: Using And Maintaining Your Smart Board Interactive Whiteboard

    Chapter 4 Using and maintaining your SMART Board interactive whiteboard In this chapter Refer to these topics for information about using and maintaining your SMART Board X800 series interactive whiteboard. Getting started ..................page 19 Using the pen tray................page 22 Using Ink Aware...................
  • Page 28 20 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D If your interactive whiteboard is in standby mode, the Power button on the pen tray is unlit.
  • Page 29 21 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Help button Press this button to access on-screen Help options, including links to online Help files,...

  • Page 30: Using The Pen Tray

    22 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Using the pen tray In addition to providing a convenient place to hold the pens and the eraser, the pen...

  • Page 31: Using Ink Aware

    23 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D For more information about customizing your settings, open the online Help by pressing the Help button on the pen tray, selecting Help Center, and then selecting...

  • Page 32: Writing, Selecting And Erasing Using Object Awareness

    24 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Writing, selecting and erasing using object awareness...
  • Page 33 25 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Selecting and deselecting an object (clicking)
  • Page 34 26 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Dragging an object, scroll bar or window Press the object, scroll bar or window on...
  • Page 35 27 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Best practices for gestures and tools Follow these guidelines when you use gestures and tools with your interactive...
  • Page 36 28 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D •...

  • Page 37: Tips For Trouble-Free Performance

    29 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Tips for trouble-free performance •...

  • Page 38: Keeping The Writing Surface Clean

    30 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D •...

  • Page 39: Troubleshooting Your Smart Board Interactive Whiteboard

    Troubleshooting your SMART Board interactive whiteboard In this chapter Refer to these topics for information about troubleshooting your SMART Board X800 series interactive whiteboard. Adjusting the projected image ............. page 31 Resetting your interactive whiteboard..........page 32 Troubleshooting tips ................page 33 Troubleshooting using SMART Diagnostics ........

  • Page 40: Resetting Your Interactive Whiteboard

    32 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Resetting your interactive whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive, possibly...

  • Page 41: Troubleshooting Tips

    33 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Troubleshooting tips Try the troubleshooting tips in this table if the Ready light indicates that your...
  • Page 42 34 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Symptom/observation Cause Solution...

  • Page 43: Troubleshooting Using The Ready Light

    35 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Symptom/observation Cause Solution...
  • Page 44 36 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Flowchart 1: Getting started Start...
  • Page 45 37 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 2: Diagnosing power issues If the Ready light is off, the interactive whiteboard isn’t receiving power.
  • Page 46 38 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 3: Ready light red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating successfully with your computer.
  • Page 47 39 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 4: Ready light is flashing green This is the normal mouse mode state when SMART Product Drivers isn’t installed on your computer.
  • Page 48 40 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 5: Ready light is green A solid green light indicates that the interactive whiteboard is working correctly.

  • Page 49: Troubleshooting Using Smart Board Diagnostics

    41 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Troubleshooting using SMART Board Diagnostics If you touch the interactive whiteboard’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues.

  • Page 50: Finding More Information

    42 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Checking the interactive whiteboard’s calibration If digital ink appears only in certain areas when you write on the interactive whiteboard, or no ink appears, the interactive whiteboard could be incorrectly calibrated.

  • Page 51: Contacting Smart Technical Support

    43 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Contacting SMART Technical Support SMART Technical Support welcomes your call. Before contacting SMART Technical Support, make note of your SMART Board interactive whiteboard’s serial number, and then note it in the inside cover of this manual (if you printed it).

  • Page 52: Removing The Pen Tray

    44 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Removing the pen tray It might be necessary to remove the pen tray when you transport or service your interactive whiteboard.

  • Page 53: Hardware Environmental Compliance

    Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 54: China's Electronic Information Products Regulations

    China’s EIP regulations. U.S. Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products used by children. SMART Technologies is committed to complying with this initiative.

  • Page 55: Customer Support

    Appendix B Customer support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.

  • Page 56: Index

    Index accessories diagonal, 2 eraser, 5 documentation, 47 pen tray pens, 5 drivers, 3, 4, 11, 12 power supply, 5 dual users, 3 USB cable, 5 durability, 3 wall-mounting kit, 5 environmental requirements, 7 buttons eraser, 5 customizing, 22 flashing, 34 Help, 21 Keyboard, 22 features, 2...
  • Page 57 50 | IN DE X interactive whiteboard Ready light,troubleshooting, 35 components, 2 resolution settings, 14 laptop, 17 safety tips, 29 lights, meanings, 21 security, 10 lock location, 10 security screw location, 10 Lockable pen option, 24, 34, 35 SMART Notebook, 3 SMART Product Drivers, 11, 12 on a laptop, 17 SMART Product Updater, 23...
  • Page 59 Toll free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...

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