Important information Before you install and use your SMART Board™ X800 series interactive whiteboard, read the following warnings carefully. Failure to read the warnings below, or to follow the installation instructions included with your SMART product could result in personal injury or product damage.
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I M P O R T A N T I N F O R M A T I O N • To prevent injury or product and property damage, use only the mounting hardware supplied with your SMART Board X800 series interactive whiteboard when you install your product on drywall.
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If your SMART Board interactive whiteboard requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original. Other precautions If you own a SMART product other than a SMART Board X800 series interactive whiteboard, refer to the installation manual for your product for relevant warnings and maintenance instructions.
Contents Important information.....................i About your SMART Board X800 series interactive whiteboard......1 Features......................2 Understanding how your SMART Board interactive whiteboard works ..4 Included parts and accessories ..............5 Optional accessories ..................5 Installing and securing your SMART Board interactive whiteboard ...... 7 Environmental requirements................
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CON T EN TS Tips for trouble-free performance ..............29 Keeping the writing surface clean..............30 Troubleshooting your SMART Board interactive whiteboard ......31 Adjusting the projected image ..............31 Resetting your interactive whiteboard............32 Using the Connection Wizard ............... 32 Troubleshooting tips ..................
Chapter 1 About your SMART Board X800 series interactive whiteboard Your SMART Board X800 series interactive whiteboard is the most advanced and intuitive touch sensitive, front projection interactive whiteboard in the world, featuring SMART’s proprietary DViT™ (Digital Vision Touch) technology. Its modular and expandable hardware and software architecture enables you to do everything you can do at your computer—open and close applications, conference with others, create new documents or edit existing ones, visit websites, play and manipulate video clips...
CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Features Your SMART Board X800 series interactive whiteboard includes the familiar features of other SMART Board...
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CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Feature highlights Software To use all the features of your interactive whiteboard described in this guide, go to...
CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Understanding how your SMART Board interactive whiteboard works Your interactive whiteboard functions as an input device for your computer, just like a...
CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D Included parts and accessories Your SMART Board X800 series interactive whiteboard includes the following accessories.
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CH A P T E R 1 – A BO UT Y O UR SM ART B OA RD X 80 0 S ERI E S I NT E RA CT I V E W H I T E B O A R D...
Chapter 2 Installing and securing your SMART Board interactive whiteboard In this chapter Refer to these topics for information about mounting your SMART Board X800 series interactive whiteboard on a floor stand or on a wall. Environmental requirements..............page 7 Installing your SMART Board interactive whiteboard ......
10 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Securing the pen tray and interactive whiteboard Because your SMART Board interactive whiteboard’s pen tray is detachable, you...
Chapter 3 Connecting your interactive whiteboard to your computer In this chapter Refer to these topics for information about connecting your SMART Board X800 series interactive whiteboard to your computer. Connecting the USB cable..............page 11 Installing SMART Product Drivers ............page 12 Configuring your computer settings .............
12 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R This location provides access to the USB receptacle without having to remove your interactive whiteboard from the wall.
4. If SMART Board Tools doesn’t open: – If you have a Windows® computer, select Start > All Programs > SMART Technologies > SMART Product Drivers > SMART Board Tools – If you have a Mac computer, open Mac HD, and then select Applications >...
14 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Matching your computer’s resolution to your projector’s resolution...
17 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Connecting a guest laptop If you want to connect a guest laptop without installing SMART Product Drivers on it,...
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18 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R...
Chapter 4 Using and maintaining your SMART Board interactive whiteboard In this chapter Refer to these topics for information about using and maintaining your SMART Board X800 series interactive whiteboard. Getting started ..................page 19 Using the pen tray................page 22 Using Ink Aware...................
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20 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D If your interactive whiteboard is in standby mode, the Power button on the pen tray is unlit.
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21 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Help button Press this button to access on-screen Help options, including links to online Help files,...
22 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Using the pen tray In addition to providing a convenient place to hold the pens and the eraser, the pen...
23 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D For more information about customizing your settings, open the online Help by pressing the Help button on the pen tray, selecting Help Center, and then selecting...
24 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Writing, selecting and erasing using object awareness...
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25 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Selecting and deselecting an object (clicking)
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26 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Dragging an object, scroll bar or window Press the object, scroll bar or window on...
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27 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Best practices for gestures and tools Follow these guidelines when you use gestures and tools with your interactive...
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28 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D •...
29 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E W H I T E B O A R D Tips for trouble-free performance •...
Troubleshooting your SMART Board interactive whiteboard In this chapter Refer to these topics for information about troubleshooting your SMART Board X800 series interactive whiteboard. Adjusting the projected image ............. page 31 Resetting your interactive whiteboard..........page 32 Troubleshooting tips ................page 33 Troubleshooting using SMART Diagnostics ........
32 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Resetting your interactive whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive, possibly...
33 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Troubleshooting tips Try the troubleshooting tips in this table if the Ready light indicates that your...
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34 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Symptom/observation Cause Solution...
35 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Symptom/observation Cause Solution...
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36 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E W H I T E B O A R D Flowchart 1: Getting started Start...
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37 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 2: Diagnosing power issues If the Ready light is off, the interactive whiteboard isn’t receiving power.
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38 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 3: Ready light red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating successfully with your computer.
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39 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 4: Ready light is flashing green This is the normal mouse mode state when SMART Product Drivers isn’t installed on your computer.
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40 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Flowchart 5: Ready light is green A solid green light indicates that the interactive whiteboard is working correctly.
41 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Troubleshooting using SMART Board Diagnostics If you touch the interactive whiteboard’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues.
42 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Checking the interactive whiteboard’s calibration If digital ink appears only in certain areas when you write on the interactive whiteboard, or no ink appears, the interactive whiteboard could be incorrectly calibrated.
43 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Contacting SMART Technical Support SMART Technical Support welcomes your call. Before contacting SMART Technical Support, make note of your SMART Board interactive whiteboard’s serial number, and then note it in the inside cover of this manual (if you printed it).
44 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R SMART BOA RD INTERACTIV E WHITEBOARD Removing the pen tray It might be necessary to remove the pen tray when you transport or service your interactive whiteboard.
Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
China’s EIP regulations. U.S. Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products used by children. SMART Technologies is committed to complying with this initiative.
Appendix B Customer support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.
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