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Owner's Manual
Location of controls
Charging port
Charging the Bluetooth Headset
1. Connect the charging pin of the USB cable to the charging
socket of the headset.
2. Connect the other end of the USB cable to the Computer's
USB port.
3. The RED LED indicator light turns on.
4. The RED LED indicator light shuts off when the headset is
fully charged (approximately 3-4 hours).
NOTE: When the battery is running low, the RED indicator light starts
®
to flash.
Wireless Headset
(Charging pin)
Model: EM-10
Charging port
In the box
Headset
Before using your Bluetooth Headset for the first
time, charge it for 10-12 hours.
USB charging cable
Bluetooth Headset
Pairing the headset with a Bluetooth enabled phone
Owner's Manual
1. Make sure the Bluetooth Headset is turned off.
2. Keep your Bluetooth Headset and mobile phone within 3
®
Wireless Headset
feet of each other during the pairing process.
Model: EM-10
3. Press and HOLD the [POWER] button until the RED and BLUE
Earhook
Owner's Manual
lights flash alternately.
Drive Safe
within 3 feet
Driving while talking on your mobile phone is dangerous, and
illegal in many states.
Although this device enables drivers to conduct handsfree
conversations, it is still dangerous to drive and use a mobile phone
at the same time.
We recommend pulling over before making or answering calls,
To enter the Pairing Mode, you must press and
especially during adverse driving conditions. Please use your
HOLD the [POWER] button for approximately 10
mobile phone, and our product responsibly while driving!
seconds.
4. Set your mobile phone to search for Bluetooth devices.
Bluetooth: Enabled
Paired Devices:
*Empty *
Indicator light
Searching for devices
[POWER] button
Power ON/OFF
Answer/end a call
1
found
Stop
Microphone
5. When the phone finds the headset, confirm by selecting EM10
from the list.
Bluetooth: Enabled
Paired Devices:
EM10
Select Device:
EM10
Cancel
6. Enter passcode "0000" when prompted by the phone.
Bluetooth: Enabled
Paired Devices:
EM10
Enter numeric passkey
for EM10:
USB cable
0000
OK
7. Your mobile phone will confirm that the pairing was completed,
and prompt you to accept the connection. Please respond
YES to connect the headset to your mobile phone. If the pairing
was successful, the headset' s indicator light flashes a steady blue.
USB port
Bluetooth: Enabled
Paired Devices:
PC
EM10
Confirm connection to
EM10?
/
YES
NO
8. When attempting to reconnect the headset to your mobile
phone, you may see the message below, and your mobile
phone will prompt you to accept the connection request to
the EM10 headset, and an option not to ask this again.
Please accept the connection, and if you select "Don't ask this
again" , your phone will automatically accept future connection
requests from your Bluetooth Headset.
Indicator light
Bluetooth: Enabled
Paired Devices:
EM10
Accept connection request
from EM10?
/
YES
NO
Don't ask this again
[POWER] button
(Press & HOLD)
The screenshots above are typical of many Bluetooth
enabled phones in the market today, and are used to
assist in the explanation of the pairing process. Your
mobile phone's interface and interaction with the
Bluetooth Headset may slightly differ from the
illustrations above.
Using your Bluetooth Headset
Troubleshooting tips
Powering ON/OFF
I cannot get the Bluetooth Headset into Pairing Mode
• To turn ON,
press and hold the [POWER] button until the
BLUE LED indicator light turns on.
•
Make sure the Bluetooth Headset is turned off before
• To turn OFF,
press and hold the [POWER] button until the
beginning the pairing process.
BLUE LED indicator light changes to RED, and then shuts off.
•
Press and hold the [POWER] button until the RED and BLUE
lights flash alternately, this will signal that the headset is in
Answering/Ending a call
Pairing Mode, and ready to connect to your mobile phone.
• To answer a call,
press and release the [POWER] button.
• To end a call,
press and release the [POWER] button.
My mobile phone is not able to pair with the Bluetooth Headset
•
Make sure that you fully charged the headset before pairing.
•
Keep your Bluetooth Headset and mobile phone within 3
feet of each other during the pairing process.
[POWER] button
•
Check that your phone's Bluetooth feature is turned ON.
Answer/end a call
•
Try repeating the pairing process, see "Pairing the headset
with a Bluetooth enabled phone."
After successfully pairing my mobile phone and Bluetooth
Headset, when I shut my phone and turn it on again, my
headset did not automatically connect
To make a call
Dial the number and press the send button on your mobile
•
Try turning the headset OFF, and then turning it ON again.
phone, the call is automatically transferred to the headset.
•
Many mobile phones have an auto reconnect option when first
attempting to reconnect to a newly paired Bluetooth device.
Make sure you accept this option, so that your Bluetooth Headset
automatically reconnects to your mobile phone; check the user
guide of your mobile phone for more information regarding
this option.
•
Try unpairing the headset from your phone, and repeat the pairing
procedure
I hear distortion, and the sound quality is poor
•
For the best audio quality, always wear your Bluetooth Headset
Adjusting the volume
on the same side of the body as your mobile phone.
Use your mobile phone's volume control buttons to
•
decrease or increase the volume of the Bluetooth Headset.
Check that the battery is charged enough.
The sound is very low
•
Try adjusting the volume by using the [VOLUME UP] or
Wearing your Bluetooth Headset
[VOLUME DOWN] button on your mobile phone.
You may wear your headset with or without the provided
earhook. If you choose to wear your headset with the earhook,
Safety information
connect it to the headset as shown in the diagram below.
• Check local laws regarding use of a mobile handset and wireless
headset while driving. If you use the Bluetooth Headset while
driving, ensure your attention and focus remains on your driving.
• Observe all signs in the designated areas where some electronic
devices or RF radio products are required to be switched off.
These could include airplanes, hospitals, blasting areas, and
Earhook
potentially explosive atmospheres.
CAUTION: Although this device enables drivers to
conduct handsfree conversations, it is still dangerous
to drive and use a mobile phone at the same time.
Always keep your full attention on your driving.
Product maintenance
Left ear
Right ear
• Power off this product when not in use.
• DO NOT expose this product to water or other liquids.
For the best audio quality, always wear your Bluetooth
• DO NOT use abrasive cleaning solvents to clean the Bluetooth Headset.
Headset on the same side of the body as your mobile phone.
• If you will not use the Bluetooth Headset for long periods, be sure to
store it in a dry place, free from extreme temperature, humidity and dust.
Warranty service not provided
FCC and telephone company information
This warranty does not cover damage resulting from
accident, misuse, abuse, improper installation or operation,
lack of reasonable care, and unauthorized modification. This
FCC Part 15
warranty is voided in the event any unauthorized person
This equipment has been tested and found to comply with the
opens, alters or repairs this product. All products being
requirements for a Class B digital device under Part 15 of the
returned to the authorized service center for repair must be
Federal Communications Commission (FCC) rules. These
suitably packaged.
requirements are intended to provide reasonable protection
Limitation of Warranty:
against harmful interference in a residential installation. This
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY
equipment generates, uses and can radiate radio frequency energy
APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
and, if not installed and used in accordance with the instructions,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRAN-
may cause harmful interference to radio communications. However,
TIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
there is no guarantee that interference will not occur in a particular
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
installation. If this equipment does cause harmful interference to
WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM
radio or television reception, which can be determined by turning
INC. IT'S AGENTS, OR EMPLOYEES SHALL CREATE A
the equipment off and on, the user is encouraged to try to correct
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
the interference by one or more of the following measures:
WARRANTY.
• Re-orient or relocate the receiving antenna.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
• Increase the separation between the equipment and receiver.
WARRANTY IS THE EXCLUSIVE REMEDY OF THE
• Connect the equipment into an outlet on a circuit different
CONSUMER. SOUTHERN TELECOM INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
from that to which the receiver is connected.
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
• Consult the dealer or an experienced radio/TV technician for help.
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
Do not attempt to repair or modify this equipment.
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY
Warning: Changes or modifications to this equipment not
THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE
expressly approved by the party responsible for compliance
EXTENT PROHIBITED BYAPPLICABLE LAW, ANY IMPLIED
could void the user's authority to operate the equipment.
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Industry Canada
Some states do not allow the exclusion nor limitation of
Operation is subject to the following two conditions: (1) This
incidental or consequential damages, or limitations on how
device may not cause interference and (2) This device must
long an implied warranty lasts so the above limitations or
exclusions may not apply to you. This warranty gives you
accept any interference, including interference that may
specific legal rights, and you also may have other rights that
cause undesired operation of the device.
vary from state to state.
The term "IC:" before the certification/registration number
only signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada
technical specifications were met. It does not imply that
Industry Canada approved the equipment.
Warranty information
Limited Warranty
www.emersonphones.com
In the unlikely event that this product is defective, or does
Manufactured by Southern Telecom Inc. Brooklyn, NY 11232
not perform properly, you may within ninety (90) days from
© 2009 Southern Telecom Inc. All rights reserved.
your original date of purchase return it to the authorized
Emerson and the G-Clef logo are registered trademarks of
service center for repair or exchange.
Emerson Radio Corp. Parsippany, New Jersey USA.
The Bluetooth® word mark and logos are owned by the Bluetooth
TO OBTAIN WARRANTY SERVICE:
SIG, Inc.
• Provide proof of the date of purchase within the package
(Dated bill of sale).
• Prepay all shipping costs to the authorized service center,
and remember to insure your return.
• Include a return shipping address (no P.O. Boxes),
a telephone contact number, and the defective unit within
the package.
• Describe the defect or reason you are returning the product.
Your product will be repaired or replaced, at our option, for the same
or similar model of equal value if examination by the service center
determines this product is defective. Products received damaged
as a result of shipping will require you to file a claim with the carrier.
The shipping address of the authorized service center is:
Southern Telecom Inc.
ATTN: Returns Department
14-C 53rd Street
Brooklyn, NY 11232
Should you have any questions or problems concerning this
product, please contact our customer service department at:
1-877-768-8483 (Toll Free)
Monday - Thursday: 9AM - 5PM (EST)
Friday: 9AM - 3PM (EST)
or
via e-mail at
cs@southerntelecom.com
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