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Samsung SyncMaster VC240 User Manual

Video conference monitor.
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SyncMaster VC240
Video Conference Monitor

User Manual

The color and the appearance may differ depending on the
product, and the specifications are subject to change
without prior notice to improve the performance.

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   Summary of Contents for Samsung SyncMaster VC240

  • Page 1: User Manual

    SyncMaster VC240 Video Conference Monitor User Manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

  • Page 2: Table Of Contents

    Power Saving Function ........5-2 Contact SAMSUNG WORLDWIDE ......5-3 Correct Disposal of This Product (Waste Electrical &...

  • Page 3: Major Safety Precautions

    The contents of this manual may not be partially or in whole reproduced, distributed or used in any form without the written permission of Samsung Electronics, Co., Ltd. The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Electronics, Co., Ltd. Microsoft, Windows and Windows NT are the registered trademarks of Microsoft Corporation.

  • Page 4: Custody And Maintenance

    Custody and Maintenance External Surface and Screen Maintenance Clean the product with a soft dry cloth. • Do not clean the product with a flammable substance such as benzene or thinner, or clean with a wet cloth. This can cause a problem with the product. •...

  • Page 5: Safety Precautions

    Safety Precautions Icons used for safety precautions ICON NAME MEANING Failing to follow the precautions marked with this sign may result in a serious injury or even Warning a fatality. Failing to follow the precautions marked with this sign may result in a personal injury or Caution property damage.

  • Page 6: Installation Related

    Caution Avoid unplugging the power plug while the Make sure to use only the power cord sup- product is operating. plied by our company. In addition, do not use the power cord of another electric appli- • Otherwise, it may damage the product ance.

  • Page 7: Cleaning Related

    Avoid installing the product in a location Avoid installing the product in a location exposed to dust, moisture (sauna), oil, exposed to direct sunlight and installing the smoke or water (rain drops) and installing it product near a heat source such as a fire or within a vehicle.

  • Page 8: Usage Related

    Before cleaning the product, unplug the When cleaning the product, do not spray power cord. water directly over the product parts. • Otherwise, it may result in electric shock • Make sure that water does not enter the or fire. product.

  • Page 9

    When thunder or lighting occurs, unplug the Avoid dropping an object over the product power cord and under no circumstance or cause impact to the product. touch the antenna cable as this is danger- • Otherwise, it may result in electric shock ous.

  • Page 10

    Watching the product from too close a dis- Avoid using a humidifier or cooker near the tance continuously may damage your eye- product. sight. • Otherwise, it may result in electric shock or fire. It is important to give your eyes some rest (5 Since the display panel is hot after being on minutes every hour) when viewing the prod- for a long time, do not touch the product.

  • Page 11: Installing The Product

    Installing the Product Package Contents • Unpack the product and check if all of the following contents have been included. • Store the packaging box in case you need to move the Product later. • If any items are missing, contact your dealer. •...

  • Page 12: Installing The Stand

    Installing the Stand Before attaching the stand, place a soft cloth on a flat, stable surface, and then place the product onto the cloth so that the screen is facing downwards. Caution: When placing the product on a flat surface, you can damage the projection on the camera. To prevent damage, place the monitor down gently and carefully.

  • Page 13

    Turn the connecting screw at the bottom of the stand fully so that it is completely fixed. After installation of the base is complete, stand the product up. Remove the stopper pin. Adjust the height of the screen to your specifications. - Caution Avoid lifting the product holding only the stand.

  • Page 14: Removing The Stand

    Removing the Stand Before removing the stand, place a soft cloth on a flat, stable surface, and then place the product onto the cloth so that the screen is facing downwards. Caution: When placing the product on a flat surface, you can damage the projection on the camera. To prevent damage, place the monitor down gently and carefully.

  • Page 15: Installing A Vesa Wall Mount Or Desk Mount

    • Samsung shall not be held liable for any damage to the product or injury caused by using a stand that is not compatible with the specified specifications or due to an installation not performed by an authorized installation engineer.

  • Page 16: Connecting With A Pc

    Connecting with a PC The connecting parts may differ depending on the product model. POWER S/W POWER DVI IN RGB IN SERVICE AUDIO IN Computer Connect the monitor to your PC as illustrated when you intend to use the monitor as a computer display only, and do not intend to use the video call function.

  • Page 17: Connecting To The Video Conference Monitor

    Connecting to the Video Conference Monitor The connecting part may differ depending on the product model. POWER S/W POWER SERVICE Computer Connect the monitor to your PC as illustrated when you intend to use the monitor as a computer display and to send and receive video calls or participate in video conferences.

  • Page 18

    Ferrite Core • The ferrite cores are used to shield the cables from interference. • When connecting a cable, open the ferrite core and clip it around the cable near the plug. Installing the Product...

  • Page 19: Kensington Lock

    Kensington Lock A Kensington Lock is an anti-theft device that enables users to lock the product so that they can safely use it in public locations. Since the shape and usage of the locking device may differ depending on the model and the manufacturer, for more information, refer to the User Manual supplied with the locking device for more information.

  • Page 20: Using The Product

    Using the product System Warm-up A 30-second stand-by time is required after you turn the product on. • The Initializing System graphic appears each time you turn the product on. • If you want to receive a video call without turning the product off, set <Standby> and <Max. Power Saving> to on. Using the product...

  • Page 21: Standard Signal Mode Table

    Standard Signal Mode Table If you select one of the standard Display Modes listed below (for example, 800 x 600 or 1440 x 900), your monitor will automatically adjust your screen to the correct Horizontal and Vertical frequency. However, if you attempt to use a non- standard Display Mode, the screen may go blank even though the power LED indicates the monitor is on.

  • Page 22

    Horizontal Frequency The time taken to scan one line from the left-most position to the right-most position on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency. The horizontal frequency is represented in kHz. Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see the picture.

  • Page 23: Installing The Device Driver

    The device driver is included on the CD-ROM supplied with the product. If the supplied driver file is corrupted,you can download the monitor driver by clicking Support > Downloads at http://www.samsung.com, and then following the directions on the web site.

  • Page 24: Product Operating Buttons

    Product Operating Buttons Product Information You can use your monitor as a standard monitor or as a Video Call monitor. The Video Call functions are built into the monitor. Some functions may not operate when using the product as a monitor, since they are designed only for the video call function.

  • Page 25

    ICON DESCRIPTION If the OSD is on the screen, use this button to select a function When the OSD is not on the screen, use this button to switch the input signal (PC/DVI/VC). When you switch the input signal by pressing the [ /SOURCE] button or when you turn the product on, a message displaying the selected input signal appears at the top left of the screen.

  • Page 26: Video Conferencing Features With Radvision Scopia Infrastructure

    With Multipoint conferencing, VC240 users can see and hear several other participants and feel as they are all in the same location – in a “virtual conference room” on the network so to speak.

  • Page 27

    High End Desktop Video Conferencing Managers and executives who are using the VC240 for their video calls want ways to extend video conferencing easily to large numbers of remote and desktop users and make communications more efficient, easier, and broader in reach.

  • Page 28

    SCOPIA PathFinder maintains the security and advantages of Firewall and NAT over video networks and allows seamless integration with existing video endpoints and infrastructure. Learn More To learn more on how RADVISION SCOPIA can help your VC240 deployment, please visit http://www.radvision.com/VC240 or contact your regional RADVISION office. USA/AMERICAS...

  • Page 29: Remote Control

    Remote Control TV's or other electronic devices near the monitor can affect the performance of the remote control by interferring with the signal the remote uses to transmit to the monitor, Special Characters POWER Allows you to input '*' and '.' alter- Turns the product On/Off.

  • Page 30: Installing Batteries In The Remote Control

    Installing Batteries in the Remote Control 1. Open the cover on the back of the remote control as shown in the picture. 2. Install two AAA size batteries. Make sure to match the + and - ends of the batteries with the diagram inside the compartment. 3.

  • Page 31: Layout Modification

    LAYOUT Modification The VC mode displays a video call screen in full screen. You can change the video call layout using the 'LAYOUT' button on the remote control. The video call LAYOUT is represented below as a combination of your screen (self camera screen), the remote party's screen (remote screen), and the PC/DVI screen.

  • Page 32: Using The Screen Adjustment Menu (osd: On Screen Display)

    Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD: On Screen Display) Structure MENU Call Call history Phone book Settings Pressing the " " button on the remote control or the MENU button on the front of the product in the PC(DVI) input mode or VC (Video Conference) mode will displays the V2oIP (Voice and Video over Internet Provider) main menu on the bottom of the screen as shown below.

  • Page 33

    1. Call list : Shows the list of incoming and outgoing calls. <Name> and <IP> are both displayed for contacts registered in the <Phone Book>. Only <IP> is displayed with <Name> left blank for contacts not registered in the <Phone Book>. 2.

  • Page 34

    Call history Displays the recent call list for <Received>, <Sent> and <Missed> calls. The registered <Name> and the time of last call are displayed for an <IP> saved in the <Phone Book>. <IP> and the time of last call are displayed for an <IP> that was not saved. The exact time (AM/PM) is displayed for calls made on the current day, and the date is displayed for calls made on previous days.

  • Page 35: Phone Book

    5. <View> : Allows you to view detailed call records. 6. <Unselect All> : Deselects a list. Phone book Pressing the PHONE BOOK button on the remote control will display <Phone book>. MENU DESCRIPTION Allows you to browse, add, edit and/ or delete a user. Search a user according to <Name>, <SIP ID>, <IP>...

  • Page 36: General Menu

    TOP MENUS SUB MENUS Network IP Settings User Name Phone Number Network Preference H.323 Settings SIP Settings Network Test Audio Sounds Camera Power Frequency White Balance Brightness Flip General Menu PC / DVI MENU DESCRIPTION Language Select a language for the OSD. •...

  • Page 37

    MENU DESCRIPTION Security Creates a user password with a four-digit number. • <Functions Lock> - <Change PIN> The default password is 0000. SW Upgrade Updates your software through the network. Disabled while on the line. Reset System Returns the product to its factory settings. Disabled while on the line.

  • Page 38: Input Menu

    MENU DESCRIPTION Default Call Type Selects a desired call type. • <Video> - <Voice> Call Quality • <Video Mode> - Gives priority to picture quality and frame rate. • <Sharpness> - Gives priority to frame rate over picture quality during communication. •...

  • Page 39

    MENU DESCRIPTION PIP Position Moves the PIP screen to a desired location. • < > - < > - < > - < > Becomes activated in PIP mode. The PIP mode becomes activated when the LAYOUT button on the remote control is pressed. Applies to the PIP screen within your screen or the remote party's screen during a call.

  • Page 40

    MENU DESCRIPTION Auto Adjustment Using the <Auto Adjustment> function, the monitor automatically adjusts video signals it receives. The values of <Fine>, <Coarse> and <PC Position> are adjusted automatically. Available in <PC> Mode Only Screen • <Coarse> Removes noise such as vertical stripes. <Coarse>...

  • Page 41

    MENU DESCRIPTION Mode Select a pre-set screen mode for the monitor or change the screen settings to suit your preferences. • <Dynamic> Select this mode to view a sharper image than in <Standard> mode. • <Standard> Select this mode when the surroundings are bright. This also provides a sharp image. •...

  • Page 42

    MENU DESCRIPTION H.323 Settings Change the H.323 settings (gatekeeper, etc.). SIP Settings Configure the SIP proxy server information. • <SIP Proxy Server> - Turn on/ off the proxy server. • <Display Name> - Enter the name with which the device can be recognized on a network. •...

  • Page 43

    MENU DESCRIPTION Power Frequency Adjust the camera frequency. • <50 Hz> - < 60 Hz> White Balance Adjust the white balance of the camera images. • <Auto> - <Manual> Brightness Adjust the brightness of the camera images. • <Auto> - <Manual> Flip Reverse images on the camera screen.

  • Page 44: Troubleshooting

    Troubleshooting Monitor Self-Diagnosis • You can check if the product is working properly by using the Self-Diagnosis function. • If the monitor displays a blank screen and the Power LED blinks even if the product and the PC are connected, run the Self-Diagnosis function.

  • Page 45: Before Requesting Service

    Before Requesting Service Please check the following solutions before requesting after-sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center or visit the Support page at www.samsung.com. A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON Is the power cord connected properly? Make sure the power cord is plugged in correctly at both ends.

  • Page 46

    THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE GRAPHICS CARD. Did you install the device driver for the product? Windows ME/XP/2000 : Set the color again by selecting Con- trol Panel → Display → Settings. Is the graphics card configured correctly? Configure the color again in accordance with the new graph- ics card driver.

  • Page 47: Faq

    PLEASE TRY THE FOLLOWING How can I change the frequency (refresh rate) of the video You have to change the frequency of the graphics card. signal? Windows XP : Change the frequency by selecting Control Panel → Appearance and Themes → Display → Settings → Advanced →...

  • Page 48: More Information

    More Information Specifications MODEL NAME VC240 LCD Panel Size 23.6 inch (59 cm) Display area 521.28 mm (H) x 293.22 mm (V) Pixel Pitch 0.2715 mm (H) x 0.2715 mm (V) Synchroniza- Horizontal 30 kHz ~ 81 kHz tion Vertical...

  • Page 49: Power Saving Function

    Power Saving Function This product provides a power saving function that automatically turns the screen off when the product is not used for a predetermined period of time to reduce power consumption. If the product enters power saving mode, the power LED turns to a different color to indicate that the product is in power saving mode.

  • Page 50: Contact Samsung Worldwide

    Contact SAMSUNG WORLDWIDE • If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com/us CANADA 1-800-SAMSUNG(726-7864) http://www.samsung.com/ca MEXICO 01-800-SAMSUNG(726-7864) http://www.samsung.com/mx LATIN AMERICA ARGENTINA 0800-333-3733 http://www.samsung.com/ar BRAZIL 0800-124-421 http://www.samsung.com/br...

  • Page 51

    022 - 607 - 93 - 33 PORTUGAL 808 20 - SAMSUNG (7267864) http://www.samsung.com/pt SLOVAKIA 0800-SAMSUNG(726-7864) http://www.samsung.com/sk SPAIN 902 - 1 - SAMSUNG (902 172 678) http://www.samsung.com/es SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com/se SWITZERLAND 0848-SAMSUNG(7267864, CHF 0.08/ http://www.samsung.com/ch min) 0845 SAMSUNG (7267864) http://www.samsung.com/uk...

  • Page 52

    ASIA PACIFIC MALAYSIA 1800-88-9999 http://www.samsung.com/my NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com/nz PHILIPPINES 1800-10-SAMSUNG(726-7864) http://www.samsung.com/ph 1800-3-SAMSUNG(726-7864) 1800-8-SAMSUNG(726-7864) 02-5805777 SINGAPORE 1800-SAMSUNG(726-7864) http://www.samsung.com/sg THAILAND 1800-29-3232 http://www.samsung.com/th 02-689-3232 TAIWAN 0800-329-999 http://www.samsung.com/tw VIETNAM 1 800 588 889 http://www.samsung.com/vn MIDDLE EAST & AFRICA SOUTH AFRICA 0860-SAMSUNG(726-7864) http://www.samsung.com/za...

  • Page 53: Correct Disposal Of This Product (waste Electrical & Electronic Equipment) - Europe Only

    Correct Disposal of This Product (Waste Electrical & Electronic Equipment) - Europe only (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

  • Page 54: Software License

    Several software applications distributed under the GPL/LGPL licenses were used in developing this product. Accordingly, source codes for the following GPL and LGPL software can be obtained upon request at vdswmanager@samsung.com. GPL software : Linux Kernel, Busybox, Binutils, U-Boot, Wireless Tools...

  • Page 55

    2. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

  • Page 56

    7. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’...

  • Page 57

    Copyright (C) <year> <name of author> This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY;...

  • Page 58

    must provide complete object files to the recipients, so that they can relink them with the library after making changes to the library and recompiling it. And you must show them these terms so they know their rights. We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permission to copy, distribute and/or modify the library.

  • Page 59

    2. You may copy and distribute verbatim copies of the Library's complete source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and distribute a copy of this License along with the Library.

  • Page 60

    Otherwise, if the work is a derivative of the Library, you may distribute the object code for the work under the terms of Section 6. Any executables containing that work also fall under Section 6, whether or not they are linked directly with the Library itself.

  • Page 61

    not distribute the Library at all. For example, if a patent license would not permit royalty-free redistribution of the Library by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Library.

  • Page 62

    This library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Also add information on how to contact you by electronic and paper mail.

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