Canon OPTURA XI - Camcorder - 2.2 MP Instruction Manual page 84

Troubleshooting
7.
Look for the file starting with [OEM*].
• A number such as "0" or "1" will appear in place of the asterisk (*)
above. You will also find another file called [Oem*.pnf], which will have
the same number as the [Oem*] file. The two constitute one set.
• There may be many file sets starting with "Oem".
• If you double-click the [Oem*] file, the Windows Notepad program will
start and show the file contents. Click each [Oem*] file until you find one
that contains "*** Canon Camera Driver Setup File***" in its first line.
When you find the correct file, note down its name and close the
Notepad window.
8.
Delete the [Oem*] file set.
Delete all [Oem*] and [Oem*.pnf] files, taking great care to delete the
correct files.
The [Inf] folder contains numerous files that are critical to the computer's
operation. Be extremely careful not to delete the wrong files. If you delete
the wrong file, you may be unable to restart Windows.
If You Were Using ZoomBrowser EX Version 2 or 3
(This manual explains version 4)
? Titles and comments added using a prior version than
ZoomBrowser EX version 4 do not appear in ZoomBrowser
EX 4 or higher.
➜ Titles and comments added using a prior version of ZoomBrowser EX
will not be displayed. Use the following procedure to display them.
1. In Windows Explorer, open the [Program] folder under the folder in
which you installed ZoomBrowser EX 4 or higher (C:\Program Files\
Canon\ZoomBrowser EX\Program).
2. Double-click [dbcobverter.exe].
3. Select the database you were using until now (C:\Program Files\Canon\
ZoomBrowser EX\Program) and click the [Start] button.
Please note that with ZoomBrowser EX 4 or higher, both titles and
comments appear in the comment list.
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